Search Luxury hotels & resorts in Hanoi

"My experience with Lotte Hotel Hanoi has been nothing short of perfect ever since I made the decision to book a room. Everyone at the hotel seems to go out of their way to make your special occasion even better. As soon as I got to the hotel I was blown away by the view. It's one thing to imagine it but it's another thing altogether to get, what is perhaps, the best view in Hanoi from what might be the most luxurious hotel in Hanoi. The service is absolutely impeccable from everyone in the hotel but I do need to specially point out Ms. Ngan, Mr. Dat Tan Nguyen and every one of the Reservation Sales Agents I talked to for doing an exceptional job. They go out of their way to ensure you have the best time possible."

"This hotel were very accomodating and willing to help at a moments notice. When the health pandemic drastically interrupted our honeymoon the staff went beyond to ensure our stay was positive and manageable. Unfortunately we were required to leave the country at short notice to return home but the staff were very understanding and are making efforts to reimburse us as best they can for then nights we had paid for in advance despite there being no fault on their part at all. The breakfast and food was beautiful and fresh with the best coffee (which is not common for a hotel buffet). The pool and skybar area has a great view to enjoy, but it is small. Still enjoyable as there are very few options of hotels with pools in Hanoi, We thoroughly enjoyed our stay with them"

"Given my first time iN Vietnam, I was worried about the cleanliness of the hotels. So I booked in Sheraton Hanoi for 2 days and then moved around the countries and when decided to fly back to Hanoi I was searching for another 5 star hotel since Sheraton was fully booked on that day and I found few 5 star hotels like Lotte and sofitel but but I found that Hanoi daewoo hotel is a five star hotel with a very good price and close to the biggest mall in Hanoi so decided to give it a try and to be frank it has exceeded my expectation"

"we stayed at hotel nikko hanoi for 3 nights. it was a wonderful stay. front counter staffs were friendly and smily. there was a conceige counter manned by experienced japanese staff who speak fluent english, to give advise on what to do, where to eat and what to avoid (independent cabby)in hanoi. we have a spacious room at the 10th floor, facing a circus and lake from far away. the room was tranquil, in stark comparison to the hassles of hanoi street below. i enjoyed myself sitting by the window observing the people of hanoi commute on their bikes over a cup of coffee. there was a swimming pool but it seemed to be under utilised and no lifeguard/hotel staff around. the pool is located at the back of the hotel. its very quite and obscured, so be careful to let your kids swim in the pool unsupervised. we have tried one restaurant in the hotel. it was a paid breakfast as our booking does not include the breakfast. we paid about but kids under 5yrs old dined for free. it has a good spread of selection. the hotel has its own affiliate taxi fleet, so there will be a taxi always ready to fetch you anyway you wish and you can pay the cabby either vnd or usd or use credit card on these taxis. these cabbies charge a fixed rate if you are heading to the airport .if you plan to visit halong bay, you can take a private tour for a day trip but the journey is tiring. 4 hours on car to reach the nearest city. 4 hours on the cruise and then another 4 hours back. you may consider overnight stay on the junk and come back to hanoi fresher the next day. "

"compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. compared to hanoi daewoo or hanoi hotel, the rooms are very clean and service is outstanding. i will use it again next time as being very satisfied with it. "

"There are many hotels listed in Hanoi. If you are on a limited budget or a backpacker, you can choose from hundreds in the old quarter. That's fine if you like no windows or noisy environments. Local knowledge is invaluable and a friend in Hanoi said there was only one area to stay and that is in the embassy areas. Melia offered a great deal on Agoda for a deluxe room. It's in a great area in the city so you can walk to the Opera and museums and there are a wealth of western-style eateries, coffee shops with free wifi etc. So, location is fabulous. Check-in was efficient and fast. My deluxe room was finished well but an old tv and no DVD spoiled it somewhat. At this price point, a plasma and DVD should be considered mandatory. WiFi/internet is supplied for a price. Would a hotel provide a room without a TV nowadays? Of course not, so why this silly idea that internet is not required? Why do many hotels still think it is ok to charge for an essential service? Let me say it loudly so that hotel managements hear this: we want internet in our rooms and elsewhere in the hotel and it should be provided for free at a five star hotel. The Melia is everything a five star establishment should be: courteous, efficient staff, lovely spacious reception area/lobby, fast lifts (elevators to our US friends), lovely pool at a gorgeous temperature (but silly towel policy whereby you can arrive to the pool area and find no towels and have to go back inside to the health club and sign for one (!!!). This is just a silly policy that needs changing. Towels should be available at the pool where you use them. The health club was very impressive with lots of programmes offered for those who go for that sort of thing. Breakfast offered a huge selection (my booking included breakfast for two) "

"I stayed there two days on a business trip and enjoyed it very much. Spacious rooms fully equipped and very kind (Vietnam!) staff. It is a little off the city area, but for that it is very quiet. And Taxi is also not expensive in Hanoi. Their problem might be that there are so many hotels in Hanoi which have ratings far beyond 8 at much cheaper prices. Still if you are the first time in Hanoi and have the money (which is still very reasonable compared to other countries) - or your company has the money - Interconti Hanoi is a safe bet!"

"My experience with Lotte Hotel Hanoi has been nothing short of perfect ever since I made the decision to book a room. Everyone at the hotel seems to go out of their way to make your special occasion even better. As soon as I got to the hotel I was blown away by the view. It's one thing to imagine it but it's another thing altogether to get, what is perhaps, the best view in Hanoi from what might be the most luxurious hotel in Hanoi. The service is absolutely impeccable from everyone in the hotel but I do need to specially point out Ms. Ngan, Mr. Dat Tan Nguyen and every one of the Reservation Sales Agents I talked to for doing an exceptional job. They go out of their way to ensure you have the best time possible."