Starlet Hotel Serpong

1 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

No.37A Jl. Raya Serpong, Serpong, Tangerang, Indonesia, 15320

Highlights

Check-in [24-hour]

Check-in 24 jam. Saya baru tiba di serpong jam 3 subuh.
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Free parking

Front desk [24-hour]

Massage

Shuttle service

Breakfast

Laundry

Taxi service

About us

Stay in style and comfort at Starlet Hotel Serpong. Perfect for two travelers, with modern amenities, easy access to local attractions, and top-notch safety measures like TV channels, security systems, and fire extinguishers. Enjoy unmatched hospitality with private check-in/check-out, a dedicated concierge service, and a delectable breakfast takeaway. Stylish rooms with air conditioning, in-room safe, and complimentary internet. Pamper yourself with luxury toiletries and stunning city views. Close to Summarecon Mal Serpong for shopping. Choose Starlet Hotel Serpong for a memorable stay for two travelers! [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

29 travelers have booked today.

Location 8.9
Service 8.8
Value for money 8.7
Cleanliness 8.6

Based on 3,279 verified reviews

Location

8.9

Service

8.8

Value for money

8.7

Cleanliness

8.6

Facilities

8.1

See map

8.9Excellent

Location rating score

Excellent location - 1.03 kilometers from city center
Parking
FREE
Popular landmarks
Summarecon Mal Serpong
1.8 km
Supermal Karawaci
3.8 km
Scientia Square Park (SQP)
4.1 km
TangCity Mall
4.2 km
Museum Benteng Heritage
6.0 km
Closest landmarks
Putar balik ke Gading Serpong
850 m
Puskesmas Panunggangan
940 m
Phillips Lighting
960 m
pahoa park
1.0 km
Grand Serpong Mall
1.3 km

Good to know

Value for money8.7
Distance to city center10 km
Location rating8.9
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport11.5 km

Rooms available at Starlet Hotel Serpong

Deluxe King
...
  • Room size: 17 m²/183 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior King
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 17 m²/183 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Twin
...
  • Room size: 15 m²/161 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 18 m²/194 ft²
  • City view
Enter dates to see prices
Deluxe Double Room, 1 King Bed
...
  • Room size: 18 m²/194 ft²
  • City view
Enter dates to see prices
Superior King - New Year's Special
...
  • Room size: 15 m²/161 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Superior Twin - New Year's Special
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Superior Twin Room, 2 Twin Beds
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices

Frequently asked questions

Starlet Hotel Serpong has car park onsite free of charge for visitors traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Starlet Hotel Serpong meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well prepared with temperature check for guests and staff, body thermometer, free face masks, first aid kit, and staff trained in safety protocol for heightened safety precautions and hygiene protocols.

Starlet Hotel Serpong was built in 2016.

Starlet Hotel Serpong has a total of 109 rooms.

Verified past guests that have stayed at Starlet Hotel Serpong had an average nightly stay of 1 night at this property.

Starlet Hotel Serpong's most popular month where verified tourists have stayed the most is in August.

Past solo travelers that have stayed at this property have given Starlet Hotel Serpong an average rating of 8.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Starlet Hotel Serpong an average rating of 8.4. You can find more specific customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Starlet Hotel Serpong’s location in the Serpong neighborhood puts it close to well-known destinations which includes Summarecon Mal Serpong.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified time frame may be charged an additional fee.

Visitors can enjoy breakfast offered with an additional charge of 14286 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the property.

More about Starlet Hotel Serpong

More about Starlet Hotel Serpong

Experience Affordable Comfort at Starlet Hotel Serpong

Located in the vibrant city of Tangerang, Indonesia, Starlet Hotel Serpong offers an affordable and comfortable stay for travelers seeking a convenient base to explore the area. With its prime location and a range of amenities, this 1-star hotel is the perfect choice for both business and leisure travelers. Built in 2016, Starlet Hotel Serpong features 109 well-appointed rooms that are designed to provide a cozy and relaxing atmosphere. Each room is equipped with modern amenities to ensure a comfortable stay, including air conditioning, a flat-screen TV, and a private bathroom. Whether you're traveling alone or with a group, you'll find the perfect accommodation option to suit your needs. Convenience is key at Starlet Hotel Serpong. With a check-in time from 02:00 PM and a check-out time until 12:00 PM, guests have ample time to settle in and make the most of their stay. The hotel is located just 30 minutes away from the airport, making it a convenient choice for travelers. Additionally, the hotel is situated 10.0 Km from the city center, allowing guests to easily explore the local attractions and immerse themselves in the vibrant culture of Tangerang. Families traveling with children will appreciate the child policy at Starlet Hotel Serpong. Children between the ages of 4 to 4 can stay free of charge, making it an ideal choice for families looking for an affordable and family-friendly accommodation option. With its comfortable rooms and convenient location, Starlet Hotel Serpong ensures a memorable stay for guests of all ages.

Unwind and Indulge in Entertainment at Starlet Hotel Serpong

At Starlet Hotel Serpong, we believe that relaxation and entertainment go hand in hand. Our hotel offers a range of entertainment facilities to ensure that your stay is enjoyable and memorable. After a long day of exploring the vibrant city of Tangerang, Indonesia, indulge in some well-deserved pampering at our on-site massage center. Our skilled therapists will help you unwind and rejuvenate with a variety of massage treatments, from traditional Indonesian massages to soothing aromatherapy sessions. Let the stress melt away as you sink into a state of pure bliss.

Convenience Facilities at Starlet Hotel Serpong

At Starlet Hotel Serpong, we strive to provide our guests with a comfortable and convenient stay. With a range of top-notch facilities, we ensure that your needs are met throughout your time with us. Our laundry service is available to take care of your clothing needs, allowing you to travel light and worry-free. Safety deposit boxes are provided to ensure the security of your valuables, giving you peace of mind during your stay. Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily catch up on work or stay in touch with loved ones. For those who prefer to smoke, we have a designated smoking area to accommodate your needs. Additionally, all our rooms are equipped with free Wi-Fi, so you can stay connected from the comfort of your own space. To make your stay even more convenient, we offer express check-in/check-out services, allowing you to save time and start enjoying your stay right away. Our dedicated housekeeping team ensures that your room is kept clean and tidy on a daily basis, providing you with a comfortable and hassle-free experience at Starlet Hotel Serpong.

Convenient Transport Facilities at Starlet Hotel Serpong

At Starlet Hotel Serpong, we understand the importance of convenient transportation options for our guests. That's why we offer a range of transport facilities to ensure a hassle-free stay. Our hotel features a spacious and secure car park, allowing guests to conveniently park their vehicles onsite. The best part? Our car park is free of charge, giving you one less thing to worry about during your stay. For those who prefer to leave the driving to someone else, we also provide a reliable taxi service. Our friendly staff can assist you in arranging transportation to your desired destinations, whether it's exploring the vibrant city of Tangerang or heading to the nearby shopping malls and attractions. With our taxi service, you can sit back and relax while enjoying the convenience of door-to-door transportation. Whether you choose to drive yourself or opt for our taxi service, Starlet Hotel Serpong ensures that your transportation needs are well taken care of. Experience a stress-free journey with our convenient car park, onsite taxi service, and complimentary parking, making your stay with us even more enjoyable.

Indulge in Culinary Delights at Starlet Hotel Serpong

At Starlet Hotel Serpong, dining is an experience to be savored. With a variety of dining facilities to choose from, guests can indulge in culinary delights that cater to every taste and preference. The hotel's main restaurant, The Starlight, offers a delightful buffet spread for breakfast, lunch, and dinner. Guests can start their day with a sumptuous breakfast featuring a selection of international and local dishes. For lunch and dinner, the restaurant offers a wide range of options, including Indonesian specialties, Asian fusion cuisine, and international favorites. The elegant and modern setting of The Starlight creates the perfect ambiance for a memorable dining experience. For those seeking a more casual setting, the hotel's coffee shop, The Brew, is the ideal spot. Guests can enjoy a cup of freshly brewed coffee or choose from a selection of teas, accompanied by a variety of pastries and light snacks. The cozy atmosphere of The Brew makes it the perfect place to unwind and catch up with friends or colleagues. In addition to these dining facilities, Starlet Hotel Serpong also offers 24-hour room service, allowing guests to enjoy a delicious meal in the comfort and privacy of their own room. Whether it's a late-night snack or a full-course dinner, the hotel's room service menu offers a wide range of options to satisfy any craving. With its diverse dining options and impeccable service, Starlet Hotel Serpong ensures that every guest's culinary desires are met. Whether you're in the mood for a lavish buffet, a quick coffee break, or a private dining experience in your room, the hotel's dining facilities are sure to leave a lasting impression.

Comfortable and Versatile Rooms at Starlet Hotel Serpong

Starlet Hotel Serpong offers a range of comfortable and versatile rooms to suit every traveler's needs. Choose from the Deluxe King room, featuring a spacious 17 square meters of space and a plush King Bed for a restful night's sleep. If you prefer separate beds, the Deluxe Twin room is also available, with 2 Single Beds and the same generous space for your convenience. For those seeking a little extra space, the Superior King room offers 18 square meters of comfort, with the option of a King Bed or 2 Single Beds. If you're traveling with a companion and prefer separate beds, the Superior Twin room is the perfect choice, offering 2 Single Beds and the same spaciousness as the Superior King. Booking these rooms on Agoda ensures that you not only get the best prices for your stay at Starlet Hotel Serpong, but also a hassle-free experience. With Agoda's easy-to-use platform, you can quickly search for available rooms, compare prices, and make a reservation in just a few clicks. Enjoy the convenience and peace of mind that comes with booking through Agoda, and make your stay at Starlet Hotel Serpong a memorable one.

Discover the Vibrant Charm of Pinang, Tangerang

Nestled in the heart of Tangerang, Indonesia, Pinang is a vibrant and bustling neighborhood that offers a unique blend of modernity and tradition. With its strategic location, Pinang is the perfect base for exploring the city and its surrounding attractions. One of the highlights of Pinang is its thriving culinary scene. From local street food stalls to upscale restaurants, this neighborhood is a haven for food enthusiasts. Indulge in mouthwatering Indonesian delicacies such as nasi goreng (fried rice), satay, and gado-gado (vegetable salad with peanut sauce). For those craving international flavors, Pinang also boasts a variety of international cuisines, including Japanese, Korean, and Western options. Aside from its culinary delights, Pinang is also known for its vibrant shopping scene. Explore the numerous shopping malls and markets in the area, offering a wide range of products from fashion and accessories to electronics and souvenirs. Don't miss a visit to the Summarecon Mall Serpong, a popular shopping destination that houses both local and international brands. For nature lovers, Pinang offers a peaceful escape from the city's hustle and bustle. Take a stroll along the picturesque Serpong Green Park, a beautifully landscaped park with lush greenery and serene ponds. Enjoy a picnic with family and friends, or simply unwind and soak in the tranquility. With its lively atmosphere, diverse culinary options, and proximity to shopping and nature attractions, Pinang in Tangerang is a neighborhood that truly has something for everyone. Stay at Starlet Hotel Serpong and immerse yourself in the vibrant charm of Pinang.

Convenient Transportation Options from Nearby Airports to Starlet Hotel Serpong

Located in the vibrant city of Tangerang, Indonesia, Starlet Hotel Serpong offers a comfortable and convenient stay for travelers. When it comes to reaching the hotel from the nearest airports, there are several transportation options available. For those arriving at Soekarno-Hatta International Airport, the most convenient way to reach Starlet Hotel Serpong is by taxi. Taxis are readily available at the airport and provide a hassle-free journey to the hotel. The approximate travel time is around 45 minutes, depending on traffic conditions. Alternatively, you can also book a private airport transfer in advance to ensure a smooth and comfortable journey. If you are arriving at Halim Perdanakusuma International Airport, the best way to reach Starlet Hotel Serpong is also by taxi. Taxis can be easily found at the airport and offer a convenient and affordable option for transportation. The journey from Halim Perdanakusuma International Airport to the hotel takes approximately 1 hour, depending on traffic. Once you arrive at Starlet Hotel Serpong, you will be greeted by its modern and stylish ambiance. The hotel offers comfortable rooms equipped with all the necessary amenities for a pleasant stay. Guests can enjoy the hotel's facilities, including a swimming pool, fitness center, and on-site restaurant. With its convenient location and easy access to nearby attractions, Starlet Hotel Serpong is an excellent choice for both business and leisure travelers.

Discover the Vibrant Surroundings of Starlet Hotel Serpong

Located in Tangerang, Indonesia, Starlet Hotel Serpong offers a convenient base to explore the vibrant surroundings. Just a short distance away, you'll find a variety of landmarks and attractions that are sure to enhance your stay. One of the notable landmarks nearby is RS. Mulya, a renowned hospital known for its excellent medical services. Whether you're visiting for business or leisure, knowing that quality healthcare is within reach provides peace of mind. For those looking to indulge in some retail therapy, Putar balik ke Gading Serpong and Giant Pinang are just a stone's throw away. These shopping destinations offer a wide range of stores, from fashion boutiques to electronics, ensuring that you'll find everything you need. Nature enthusiasts will appreciate the proximity to Hutan Kota and Taman Tumpang. These beautiful parks provide a tranquil escape from the bustling city and are perfect for a leisurely stroll or a picnic with loved ones. Additionally, the nearby Parkir Rest Area KM 14 offers a serene spot to relax and recharge during your travels. If you're interested in education and cultural experiences, Swiss German University is also nearby. This prestigious institution is known for its international programs and provides a glimpse into the academic world. With its prime location near these landmarks and attractions, Starlet Hotel Serpong offers an ideal starting point to explore the diverse offerings of Tangerang, Indonesia.

Delicious Dining Options Near Starlet Hotel Serpong

Starlet Hotel Serpong is surrounded by a variety of fantastic dining options that will satisfy any craving. Just a short distance away, you can find RM Pagi Sore Alam Sutera, a popular local eatery known for its delicious Indonesian cuisine. If you're in the mood for some authentic Betawi dishes, head to RM KHAS BETAWI BABEH SADELI NEROKTOG PINANG. For those who enjoy seafood, Resto Dermaga offers a wide selection of fresh seafood dishes in a charming waterfront setting. Saung Maranti is another great choice, offering traditional Indonesian cuisine with a cozy and rustic atmosphere. Whether you're in the mood for local flavors or international favorites, the nearby restaurants of Starlet Hotel Serpong have something to satisfy every palate.

Shop 'til you drop at Starlet Hotel Serpong's surrounding shopping landmarks

Located in the vibrant city of Tangerang, Starlet Hotel Serpong is surrounded by a plethora of shopping options that will satisfy even the most avid shoppers. Just a stone's throw away from the hotel, you'll find Mall @ Alam Sutera, a modern shopping complex that offers a wide range of local and international brands. Whether you're looking for trendy fashion pieces, electronics, or home decor, this mall has it all. Another popular shopping destination nearby is Grand Serpong Mall, where you can explore a variety of shops, dine at diverse restaurants, or catch the latest blockbuster at the cinema. And for those seeking stylish and affordable furniture, IKEA Alam Sutera is just a short drive away. With its vast selection of well-designed and functional home furnishings, IKEA is the perfect place to spruce up your living space. With these fantastic shopping landmarks just a stone's throw away, Starlet Hotel Serpong is the ideal choice for shopaholics and fashion enthusiasts alike.

Affordable Luxury at Starlet Hotel Serpong

At Starlet Hotel Serpong, you can experience a luxurious stay without breaking the bank. With an average room price of just $20, this hotel offers unbeatable value for money. Compared to the average price of a hotel room in Tangerang, which stands at $34, Starlet Hotel Serpong provides a budget-friendly option without compromising on quality. Nestled in the heart of Tangerang, Starlet Hotel Serpong offers a range of well-appointed rooms that are designed to cater to the needs of both business and leisure travelers. Whether you're visiting for a quick business trip or a relaxing weekend getaway, you'll find comfortable and stylish accommodations at an affordable price. Don't let the lower price fool you - Starlet Hotel Serpong doesn't skimp on amenities and services. From a 24-hour front desk to free Wi-Fi throughout the hotel, you'll have everything you need for a comfortable and convenient stay. So why pay more when you can enjoy a luxurious experience at a fraction of the price? Book your stay at Starlet Hotel Serpong today and discover the perfect blend of affordability and luxury.

Excellent Service and Clean Rooms at Starlet Hotel Serpong

Starlet Hotel Serpong is a budget hotel that offers excellent service and clean rooms. The staff is friendly and always ready to assist you with any requests. The rooms are compact, clean, and cozy, providing a comfortable stay for guests. The hotel also has a convenient store downstairs, which is a big help for guests as it offers a wide variety of choices and has everything you may need. The hotel's value for money and strategic location make it a good choice for travelers. Additionally, the housekeeping staff ensures that your room is always tidy and well-maintained, making you feel welcomed every time you return. With its cleanliness and two nearby convenience stores, Starlet Hotel Serpong provides a hassle-free and enjoyable stay for guests.

Exceptional Customer Ratings at Starlet Hotel Serpong

Starlet Hotel Serpong in Tangerang, Indonesia has received exceptional customer ratings, making it a top choice for travelers seeking a comfortable and enjoyable stay. With an impressive overall rating of 8.2, this hotel has consistently exceeded guest expectations, providing a memorable experience for all who choose to stay here. One of the standout features of Starlet Hotel Serpong is its excellent value for money. With a rating of 8.4 for value, guests have praised the hotel for its affordable rates without compromising on quality. Whether you're traveling for business or leisure, this hotel offers great amenities and services that ensure a worthwhile stay. From comfortable and well-appointed rooms to attentive staff, Starlet Hotel Serpong offers an exceptional experience that won't break the bank. Furthermore, the hotel's cleanliness has also been highly rated, with a score of 8.2. Guests have consistently praised the hotel's housekeeping team for their attention to detail and commitment to maintaining a clean and hygienic environment. Whether it's the sparkling clean rooms or the immaculate common areas, guests can rest assured that their stay at Starlet Hotel Serpong will be free from any cleanliness concerns. In addition to its value and cleanliness, the hotel's location has also received high praise, with a rating of 8.6. Situated in Tangerang, Indonesia, Starlet Hotel Serpong offers convenient access to various attractions, shopping malls, and dining options. Guests have appreciated the hotel's proximity to popular destinations, allowing them to explore the city with ease. Last but not least, the staff performance at Starlet Hotel Serpong has been consistently rated highly, with a score of 8.4. Guests have commended the hotel's friendly and attentive staff, who go above and beyond to ensure a pleasant and comfortable stay for every guest. From the warm welcome at check-in to the prompt assistance throughout the stay, the staff at Starlet Hotel Serpong truly make a difference in the overall guest experience. Overall, Starlet Hotel Serpong has garnered exceptional customer ratings for its value, cleanliness, location, and staff performance. Whether you're traveling for business or leisure, this hotel offers a memorable stay that exceeds expectations. Book your stay at Starlet Hotel Serpong and experience the outstanding hospitality for yourself.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Asian breakfast
  • Halal breakfast
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Desk
  • Free bottled water
  • In-room safe box
  • Linens
  • Mirror
  • Mobility accessibility
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Towels
  • Trash cans
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Asian
  • Halal

Location

No.37A Jl. Raya Serpong, Serpong, Tangerang, Indonesia, 15320

Excellent8.9

Location

Airports
  • Soekarno-Hatta International Airport (CGK)
    11.5 km
  • Halim Perdanakusuma International Airport (HLP)
    27.4 km
Public transportation
  • Tantou Ticket Station
    4.2 km
  • Alam Minang Wisata Station
    5.2 km
Hospital or clinic
  • Puskesmas Panunggangan
    940 m
Shopping
  • AEON Mall BSD City
    8.3 km
Convenience store
  • Alfamart
    30 m
Cash withdrawal
  • ATM
    870 m

What's nearby

Popular landmarks
  • Summarecon Mal Serpong
    1.8 km
  • Supermal Karawaci
    3.8 km
  • Scientia Square Park (SQP)
    4.1 km
  • TangCity Mall
    4.2 km
  • Museum Benteng Heritage
    6.0 km
  • Al-AZhom Mosque
    6.7 km
  • Teras Kota Mall BSD City
    7.2 km
  • Indonesia Convention Exhibition (ICE)
    7.8 km
  • AEON Mall BSD City
    8.3 km
Nearby landmarks
  • Putar balik ke Gading Serpong
    850 m
  • Puskesmas Panunggangan
    940 m
  • Phillips Lighting
    960 m
  • pahoa park
    1.0 km
  • Grand Serpong Mall
    1.3 km
  • Pasar 8
    1.6 km
  • Swiss German University
    1.6 km
  • Mall @ Alam Sutera
    1.7 km
  • Summarecon Mal Serpong
    1.8 km
  • Total Buah Segar Alam Sutera
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-4 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-in until23:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)20
Extras
  • Daily Internet/Wi-Fi fee0 IDR
  • Breakfast charge (unless included in room price)14286 IDR
The property
  • Year property opened2016
  • Number of floors4
  • Number of rooms 109
  • Non-smoking rooms/floorsYES

Reviews of Starlet Hotel Serpong from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.3

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 10
  • 2.0
  • 9.6
  • 4.4
  • 10
  • 5.6
  • 7.2

Most recent

  • Location score 8.9 out of 10 and is a high score in Tangerang
    Location8.9
  • Service score 8.8 out of 10 and is a high score in Tangerang
    Service8.8
  • Value for money score 8.7 out of 10 and is a high score in Tangerang
    Value for money8.7
  • Cleanliness score 8.6 out of 10 and is a high score in Tangerang
    Cleanliness8.6
  • Facilities score 8.1 out of 10 and is a high score in Tangerang
    Facilities8.1
High score for Tangerang

Rating

9+ Exceptional (336)
8-9 Excellent (90)
7-8 Very Good (143)
6-7 Good (39)
<6 Below Expectation (104)

Review summary

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Guests have praised the reasonable price of this hotel, which has been mentioned in several reviews. Additionally, guests have found the rooms to be clean and cozy, and have appreciated the strategic location of the hotel, making it convenient to explore the area. Guests have also mentioned that they have had comfortable stays at the hotel.

Guests have noted noise as a discomfort during their stay. Toothbrushes are not provided, but overall, the hotel is comfortable.

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Showing 712 verified guest comments
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  1. 9.6
    Exceptional
    Dicky from Indonesia
    Solo traveler
    Superior King
    Stayed 1 night in November 2025

    “Great Stay with Minor Drawbacks”

    This place offers excellent value for money, a fantastic location, and impressively clean rooms. The staff is friendly and attentive, making the experience even better. Hot water is always available, and the view from the room is a nice bonus. Parking is convenient, though the facilities could use a bit more variety to enhance the overall experience. Still, it’s a solid choice for anyone looking for a comfortable stay.

    Reviewed December 04, 2025

    Hello Travellers, Shining Day✨ Terima kasih untuk reviewnya .Kami mohon maaf jika selama menginap ada hal-hal yang kurang berkenan. Terima kasih sudah memilih Starlet serpong dan Kami tunggu kedatangannya kembali di Starlet Hotel Serpong. Thank You & Keep Shining Day. Starlet Hotel Gading Serpong & Team.🙏🏼

    Responded December 05, 2025
    Starlet Hotel Serpong
  2. 8.8
    Excellent
    Susy from Indonesia
    Family with young children
    Superior Twin
    Stayed 1 night in August 2025

    “It depends on the needs.”

    Arrived to a warm welcome from the receptionist. The check-in process is quick; if you don't want to pay a deposit, you can leave your ID card. Got a room on the 2nd floor; as many people have reviewed, indeed when entering the room, there is a bit of a strong smell (not pleasant) like dampness mixed with the smell of sweat, perhaps due to minimal circulation. There is no air freshener in the room. There is no hot water, but fortunately, the water from the shower is not cold. The toilet is dirty, the towels were originally white but are starting to look black. The air conditioning is cold. The bathroom only provides soap, without a toothbrush and toothpaste. Drinking water can be taken from the dispenser available next to the elevator.

    Reviewed August 10, 2025
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    Hello Travellers, Shining Day✨ Terima kasih untuk reviewnya .Kami mohon maaf jika selama menginap ada hal-hal yang kurang berkenan. Terima kasih sudah memilih Starlet serpong dan Kami tunggu kedatangannya kembali di Starlet Hotel Serpong. Thank You & Keep Shining Day.

    Responded September 09, 2025
    Starlet Hotel Serpong
  3. 10.0
    Exceptional
    Mariana from Indonesia
    Couple
    Superior Twin
    Stayed 1 night in June 2025

    “Exceptional”

    Thank God we have stayed here 2 times..the staff is very friendly..but it's a shame that during our stay there were no towels, although when we arrived it was already quite late, but in the morning, we contacted the receptionist and they delivered them right away, and we didn't have to wait long...thanks, Starlet..🥰😘

    Reviewed June 30, 2025
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    Hello Travellers, Shining Day✨ Terima kasih untuk reviewnya .Kami mohon maaf jika selama menginap ada hal-hal yang kurang berkenan.Mengenai masalah yang Bapak/ibu alami sudah kami sampaikan kepada pihak yang terkait. Terima kasih sudah memilih Starlet serpong dan Kami tunggu kedatangannya kembali di Starlet Hotel Serpong. Whatsapp : +62 877-7654-2888 Thank You & Keep Shining Day. Starlet Hotel Gading Serpong & Team.🙏🏼

    Responded August 01, 2025
    Starlet Hotel Serpong
  4. 8.4
    Excellent
    Mymy from Indonesia
    Couple
    Superior King
    Stayed 2 nights in November 2024

    “Plus Minus Menginap di Starlet Hotel Serpong (Lt. 5)”

    (+) Starlet Serpong 1. Parkiran cukup slot dan cukup aman 2. ⁠Staf ramah 3. ⁠Akses mudah dan dekat dari kota 4. Ada fasilitas massage di dalam kamar 5. ⁠Ada snack dan minuman yg dijual di lobby 6. ⁠Ada taman 7. ⁠Kamar bersih dan rapi 8. ⁠Ac dingin dan tdk bocor 9. ⁠Kinerja housekeeping dlm membersihkan kotoran di kamar dan kamar mandi bagus (tdk ada rambut terselip atau barang customer sebelumnya yg tertinggal) 10. ⁠Ada arah kiblat 11. ⁠Bantal empuk dan selimut tebal 12. ⁠Hanger byk 13. ⁠Biaya stay per malam cukup terjangkau 14. ⁠FO cekatan dlm menyelesaikan keluhan customer (pd saat dihubungi terkait keluhan air mengalir sedikit, tdk lama setelah itu air kembali mengalir dgn normal) 15. ⁠Telepon kamar berfungsi 16. ⁠Lift tdk macet 17. ⁠Lampu terang 18. ⁠Tdk perlu menitipkan identitas/memberikan deposit saat check in (saat itu saya tdk dimintakan) 19. ⁠Wifi cepat dan tdk terputus2 (-) Starlet Serpong 1. Satu lampu baca di sebelah kasur mati 2. Remote ac dan tv tdk berfungsi dgn baik 3. Tdk ada sikat gigi dan odol di kamar mandi, malah dijual terpisah 4. ⁠Tdk ada sandal di kamar, malah dijual terpisah 5. Area gantungan baju terbatas. Hanger byk, tp kalau dipakai semua jadinya malah terkesan penuh dan berantakan 6. ⁠Suara bising di jalan tetap msk ke kamar 7. ⁠Listrik mati sekitar setengah jam di subuh hari (sekitar 3.40 WIB sampai 4.17 WIB) 8. ⁠Air panas di shower terkadang dingin 9. ⁠Air shower dan wastafel terkadang alirannya kecil, bahkan pernah mati total (sama sekali tdk mengalir) 10. ⁠Housekeeping krg rapi pd saat membersihkan kamar (bantal pribadi yg dibawa diletakkan di atas meja dgn tdk rapi serta tdk memberikan gelas baru) 11. ⁠Ojek online tdk bisa msk ke area hotel utk menjemput penumpang krn byk opang yg berpotensi bertindak agresif jika melihat ojek online menaikkan/menurunkan penumpang (berdasarkan opini dr driver ojek online yg dipesan), sehingga hrs berjalan ke ujung jembatan baru bisa bertemu drivernya 12. ⁠Bantal terlalu byk, sebaiknya cukup 2 bantal dgn ditambahkan 2 guling saja (jika ada guling lbh suka) 13. ⁠Kamar mandi agak berbau “pahit” (tdk tau alasan pastinya apa, krn setelah dibersihkan oleh housekeeping pun tetap msh berbau) 14. ⁠Sinyal tv terkadang hilang 15. ⁠Area tangga di sebelah kiri lift gelap, tdk ada lampu sama sekali yg membuat customer krg nyaman 16. ⁠Dispenser jauh dr kamar, sebaiknya di tiap lorong ada 17. ⁠Tempat air minum refill dan gelas yg disediakan di kamar terlalu kecil 18. ⁠Tempat sampah agak kecil (kalau membuang bekas makanan takeaway atau botol2 aqua lgsg penuh) 19. ⁠Area tempat duduk di lobby terbatas 20. Tempat sampah “bersama” hanya ada 1 di depan lift

    Reviewed December 14, 2024

    Hello Travellers, Shining Day✨ Terima kasih untuk reviewnya .Kami mohon maaf jika selama menginap ada hal-hal yang kurang berkenan. Terima kasih sudah memilih Starlet serpong dan Kami tunggu kedatangannya kembali di Starlet Hotel Serpong. Whatsapp : +62 877-7654-2888 Thank You & Keep Shining Day. Kemal FO Leader Starlet Hotel Gading Serpong & Team.🙏🏼

    Responded December 26, 2024
    Starlet Hotel Serpong
  5. 10.0
    Exceptional
    Hanifah from Indonesia
    Family with teens
    Superior King
    Stayed 3 nights in May 2025

    “Strategic and clean hotel”

    After the joint holiday, book this hotel at a cheap price, it's worth it with clean facilities, comfortable beds, but it's quite noisy because it's close to the road, next time if staying there again must request a quiet room. Highly recommended, thank you starlet, thank you Agoda.

    Reviewed May 13, 2025
    Auto-translated through generative A.I.

    Hello Travellers, Shining Day✨ Terima kasih untuk reviewnya .Kami mohon maaf jika selama menginap ada hal-hal yang kurang berkenan. Terima kasih sudah memilih Starlet serpong dan Kami tunggu kedatangannya kembali di Starlet Hotel Serpong. Whatsapp : +62 877-7654-2888 Thank You & Keep Shining Day. Starlet Hotel Gading Serpong & Team.🙏🏼

    Responded August 01, 2025
    Starlet Hotel Serpong
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