Smile Hotel Shinosaka

Name: Smile Hotel Shinosaka
Address: No. 11, 1-6-chome, Nishi Nakajima, Japan, Shinosaka, Osaka, 532 0011, Japan
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.1

3 stars out of 5

No. 11, 1-6-chome, Nishi Nakajima, Japan, Shinosaka, Osaka, Japan, 532 0011

Highlights

- Within walking distance to Shin-Osaka and the Midosuji Line, with many...

Great, sparkling clean hotel in an excellent location.

- Rooms often feel larger than typical Japanese business hotels, with ma...

The rooms provide ample space for relaxation and comfort.

- Staff assist with luggage storage, early check-in and taxi arrangement...

Check in out gampang bngt

- Breakfast gets mixed reports—several guests praise the buffet and vari...

- Staff consistently get high marks for friendliness and helpfulness, in...

The staff are friendly and accommodating.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Luggage storage

Laundry

Non-smoking rooms

Air conditioning in public area

Elevator

About us

Smile Hotel Shinosaka: steps from Shin-Osaka Station and Shinkansen lines for easy travel. Modern, budget rooms with city views, lively nearby dining/nightlife, 24-hour reception and vending floors. Located in Shin-Osaka’s transport hub, this hotel is ideal for two travelers needing quick access to bullet trains and central Osaka. Practical facilities include a 24-hour front desk, secure on-site parking, luggage storage, and optional massage treatments. Rooms offer air conditioning, complimentary Wi‑Fi, a minibar fridge, toiletries, and modern showers; select rooms have outdoor views for extra airflow. With convenience stores and dining nearby, it’s a smart, efficient choice for short stays and onward journeys. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 21 times in 24h

Cleanliness 9.5

Service 9.5

Value for money 9.2

Facilities 9.0

Based on 2,686 verified reviews

Cleanliness score out of 10

Service score out of 10

Value for money score out of 10

Facilities score out of 10

Location score out of 10

"The interiors are cozy, modern, and beautifully maintained."
"Staff are very welcoming and helpful, always smiling."
"The room design is a little more thoughtful"
"I stayed at the hotel for 3 nights and the stay was nice."
"We loved our stay at Smile Hotel in Shin-Osaka."

See map

8.4Excellent

Location rating score

Excellent location - 2.15 kilometers from city center

Exceptional for walking

More details on walking

Walkable places

Sainoki Shrine

290 m

Arde Shinosaka

310 m

Nishinakajima-Minamigata Subway Station

250 m

Minamikata Train Station

380 m

Popular landmarks

Kuchu Teien Observatory

2.6 km

Osaka Castle Park

5.3 km

Minami (Namba)

5.4 km

Osaka Castle

5.4 km

Shinsaibashi-Suji Shopping Street

6.4 km

Closest landmarks

Eki Marche Shin Osaka

310 m

Bar Mar

400 m

Shin-Osaka Subway Station

610 m

Dorin - Tokaido Shinkansen 20th Anniversary Commemoration

630 m

Ajinokoji

640 m

Value for money	9.2
Location rating	8.4
Nearest airport	Osaka International Airport (ITM)
Distance to airport	8.4 km

Rooms available at Smile Hotel Shinosaka

Room photos and details

Twin Room Nonsmoking

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Room size: 20 m²/215 ft²
Outdoor view
2 single beds

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Room photos and details

[Non-smoking] Double Room [Multiple Nights Discount/Room Only]

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Room size: 15 m²/161 ft²
1 double bed
1 double bed

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Room photos and details

[Non-smoking] Twin Room [Room only]

...

Room size: 19 m²/205 ft²

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Room photos and details

[Non-smoking] Twin Room [Breakfast included]

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Room size: 19 m²/205 ft²

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Room photos and details

[Non-smoking] Double Room [Breakfast included]

...

Room size: 15 m²/161 ft²
1 double bed
1 double bed

Enter dates to see prices

Room photos and details

[Non-smoking] Double Room [Room only]

...

Room size: 15 m²/161 ft²
1 double bed
1 double bed

Enter dates to see prices

Room photos and details

[Non-smoking] Double Room [Breakfast included]

...

Room size: 15 m²/161 ft²

Enter dates to see prices

Room photos and details

[Non-smoking] Twin Room [Multiple Night Discount/Room Only]

...

Room size: 19 m²/205 ft²
2 single beds
2 single beds

Enter dates to see prices

Room photos and details

[Non-smoking] Double Room [Room only]

...

Room size: 15 m²/161 ft²

Enter dates to see prices

Room photos and details

[Non-smoking] Twin Room [Room only]

...

Room size: 19 m²/205 ft²
2 single beds
2 single beds

Enter dates to see prices

Frequently asked questions

Yes! Smile Hotel Shinosaka offers laundry service at your disposal for whenever you need your favorite shirts or dresses clean and fresh all throughout your vacation. Please contact the property for more information.

Smile Hotel Shinosaka provides car park charges applied for all guests traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

While lounging at Smile Hotel Shinosaka, take pleasure in your evening or night out at Bar Mar, Bar 19, and Bar World ?? to get the most out of your nightlife.

Smile Hotel Shinosaka's most popular month where verified guests have stayed the most is in December.

Enjoy the flexibility of easy payment at Smile Hotel Shinosaka which accepts up to 7, with payment card options such as Cash, UnionPay, Visa, MasterCard, and American Express.

Past visitors that stayed at Smile Hotel Shinosaka have given this property a rating of 9.271 for its exceptional cleanliness as the main highlight for their stay.

Past solo travelers that have stayed at this property have given Smile Hotel Shinosaka an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Smile Hotel Shinosaka an average rating of 8.9. You can look up on more detailed customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Past local visitors that have stayed at this property have given Smile Hotel Shinosaka an average rating of 8.9. You can look up on more descriptive customer evaluations, and responses for this property down in the review section.

The closest train, metro, or bus station is Nishinakajima-Minamigata Subway Station, 252.38 m away from Smile Hotel Shinosaka.

Smile Hotel Shinosaka’s neighborhood is Shinosaka which comprises of well-known restaurants such as Tokiya Ramen Restaurant and Maru de Sankaku.

The closest airport to Smile Hotel Shinosaka is Osaka International Airport, 8.0 km away.

More about Smile Hotel Shinosaka

Smile Hotel Shinosaka

All offerings provided by Smile Hotel Shinosaka help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including luggage storage.
For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Smile Hotel Shinosaka. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.

Dining and things to do

At any time of the day or night, you can serve yourself a snack at the hotel's vending machines.

Around the property

Be sure to visit some of the city's popular sights during your stay in Osaka. Be sure to stop by Osaka Castle located 5.3 km away, one of the most famous of all local landmarks.

Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.
Past guests love the staff and service here, rating it above 96% of the other accommodations in the city.

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Amenities and facilities

Exceptional9.0

Facilities

Languages spoken

English
Japanese

Accessibility

Wheelchair accessible

Internet access

Free Wi-Fi in all rooms!
Internet
Internet [LAN]
Internet services
Wi-Fi in public areas

Cleanliness and safety

Cashless payment service
Daily disinfection in common areas
Professional-grade sanitizing services
Protective screens in common areas
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Dining, drinking, and snacking

Vending machine

Services and conveniences

Air conditioning in public area
Dry cleaning
Elevator
Facilities for disabled guests
Heating in public area
Invoice provided
Laundry service
Luggage storage
Smoke-free property
Smoking area unavailable
Xerox/fax in business center

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Hotel chain
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Security [24-hour]
Smoke alarms
Soundproof rooms

Getting around

Car park [charges apply]

Location

No. 11, 1-6-chome, Nishi Nakajima, Japan, Shinosaka, Osaka, Japan, 532 0011

Excellent8.4

Location

Airports

Osaka International Airport (ITM)
8.4 km
Kobe Airport (UKB)
26.6 km

Public transportation

Nishinakajima-Minamigata Subway Station
250 m 4 min walk
Minamikata Train Station
380 m

Hospital or clinic

Kita-Osaka Hospital
900 m

Shopping

Shinsekai Ichiba
8.5 km

Convenience store

Lawson
880 m

Cash withdrawal

ATM
150 m

What's nearby

Popular landmarks

Kuchu Teien Observatory
2.6 km
Osaka Castle Park
5.3 km
Minami (Namba)
5.4 km
Osaka Castle
5.4 km
Shinsaibashi-Suji Shopping Street
6.4 km
Dotonbori
6.7 km
Kuromon Market
7.1 km
Tsutenkaku
8.5 km
Universal Studios Japan
9.2 km
Osaka Aquarium Kaiyukan
10.3 km

Nearby landmarks

Nishinakajima-Minamigata Subway Station
250 m
Sainoki Shrine
290 m
Arde Shinosaka
310 m
Eki Marche Shin Osaka
310 m
Minamikata Train Station
380 m
Bar Mar
400 m
Shin-Osaka Subway Station
610 m
Dorin - Tokaido Shinkansen 20th Anniversary Commemoration
630 m
Ajinokoji
640 m
Bar 19
670 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

【Accommodation Tax from September 1, 2025, onwards】
As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
- For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
- For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
- For room rates of JPY 20,000 or more: JPY 500 per person, per night
SDGs Initiatives - Eco-friendly housekeeping measures will begin on March 1, 2026.

- The property will reduce plastic use and in-stay cleaning frequency to lower energy use, conserve water, prevent water pollution, and reduce CO₂ emissions.
- Towels are provided in the room only on the first day.
- In-room amenities are not pre-set and are available at the amenity bar for guests to take as needed.
- For stays of multiple nights, housekeeping will be provided once every three nights.
- On non-cleaning days, guests who want towel replacement should place used towels in the basket and put it outside the door with any trash by 11:00 AM.
- Fresh towels (bath towel, face towel, and bath mat) will be placed in the basket.
- To request additional cleaning outside the schedule, contact the front desk by the day before.
- Staff may enter rooms for maintenance or emergencies on non-cleaning days.
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 14:00
Check-out until: 11:00
Check-in until: 00:00

Extras

Breakfast charge (unless included in room price): 1500 JPY

The property

Year property opened: 2021
Number of floors: 14
Number of rooms : 197
Non-smoking rooms/floors: yes
Number of restaurants: 1
License Id / Local Tax ID/ Entity Name: 大阪市指令　大保環第20-2002号

Parking

Daily parking fee: 2000 JPY

Property announcements

[Notice of Breakfast Price Revision] (Effective September 1, 2025) Thank you for your continued patronage of Smile Hotel Shin-Osaka. Due to rising food costs and other expenses, we will be revising our breakfast price effective from Monday, September 1, 2025. We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding. Effective Date: From breakfast on Monday, September 1, 2025 New Price: 1,500 JPY (tax included) We truly appreciate your continued support and look forward to serving you again.

Reviews of Smile Hotel Shinosaka from real guests

Provided by verified guests of

8.1

Excellent

From 572 reviews

Cleanliness score 9.5 out of 10 and is a high score in Osaka
Service score 9.5 out of 10 and is a high score in Osaka
Value for money score 9.2 out of 10 and is a high score in Osaka
Facilities score 9 out of 10 and is a high score in Osaka
Location score 8.4 out of 10 and is a high score in Osaka

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Room Type

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Location

Mentioned in 166 reviews

sentiment-positive-indicator

86% Positive

sentiment-negative-indicator

13% Unfavourable

Cleanliness

Mentioned in 126 reviews

sentiment-positive-indicator

95% Positive

sentiment-negative-indicator

4% Unfavourable

Service

Mentioned in 99 reviews

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95% Positive

sentiment-negative-indicator

4% Unfavourable

Room size

Mentioned in 90 reviews

sentiment-positive-indicator

85% Positive

sentiment-negative-indicator

14% Unfavourable

Value for money

Mentioned in 52 reviews

sentiment-positive-indicator

100% Positive

Room comfort

Mentioned in 43 reviews

sentiment-positive-indicator

88% Positive

sentiment-negative-indicator

11% Unfavourable

Breakfast

Mentioned in 29 reviews

sentiment-positive-indicator

86% Positive

sentiment-negative-indicator

13% Unfavourable

In room amenities

Mentioned in 28 reviews

sentiment-positive-indicator

67% Positive

sentiment-negative-indicator

32% Unfavourable

Check in

Mentioned in 23 reviews

sentiment-positive-indicator

91% Positive

sentiment-negative-indicator

8% Unfavourable

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Changed to review page 1

8.4Excellent
Yuri from Japan
Business traveler
Double Bed No Smoking
Stayed 1 night in May 2026
“It was comfortable.”
Since it is still new, the hotel facilities and rooms were well-maintained and clean, which was great. There was enough space even when I opened my large carry-on suitcase for work, and there was room to put it under the bed. The table was long and filled up against the wall, and there was a comfortable space to put my makeup tools and items used in the hotel. The bed was spacious and had no issues. It was a longer walk from Shin-Osaka Station than I expected. The subway Midosuji Line station was probably closer. But it was a hassle to get from the shinkansen to the subway. There is a convenience store within a short walk. Since I had an early work move and didn't have much time, I opted for breakfast from the convenience store, but I am curious about the hotel breakfast. Aside from the distance, it was an affordable and comfortable hotel.
Reviewed May 26, 2026
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このたびスマイルホテル新大阪をご利用いただき、また詳細なご感想をお寄せいただき誠にありがとうございます。館内やお部屋の清潔感、広さ、テーブルスペースなどにご満足いただけたとのお言葉、大変嬉しく拝読いたしました。お仕事用の大きなキャリーケースを広げても余裕があったとのこと、快適にお過ごしいただけたようで何よりでございます。また、ベッド下の収納スペースや長めのテーブルなど、設備面を具体的に評価していただき光栄に存じます。ベッドにつきましても問題なくお休みいただけたとのことで安心いたしました。一方で、新大阪駅からのアクセスについてご不便をおかけし申し訳ございません。お客様のお声を参考に、より分かりやすいご案内方法の工夫など検討してまいります。コンビニや朝食についても触れていただきありがとうございます。次回はぜひ、当ホテルのモーニングもお試しいただければ幸いです。「距離以外は快適で料金も安い」とのお言葉は、スタッフにとって大きな励みでございます。またお迎えできる日を心よりお待ちしております。スマイルホテル新大阪フロント
Responded May 27, 2026
Smile Hotel Shinosaka
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9.2Exceptional
maki from Japan
Solo traveler
Double Bed No Smoking
Stayed 3 nights in June 2026
“I am happy with the sense of cleanliness.”
Cleaning in the rooms is done every three days, but towels can be exchanged daily upon request. The water facilities were kept clean, making for a pleasant stay. It was also nice that there are three elevators, resulting in minimal wait times and smooth movement. The location is convenient, with easy access to JR Shin-Osaka Station, Hankyu Minamikata Station, and the Subway Midosuji Line Nishi Nakajima Minamikata Station, allowing for a choice based on the destination. Additionally, considering access from Itami Airport, the limousine bus stop is close by. However, because multiple stations are nearby, there can be a lot of foot traffic at certain times, which made it a bit difficult to walk with heavy luggage on some days. I think this accommodation can be recommended for those planning to visit multiple areas, thanks to its good transport accessibility.
Reviewed July 01, 2026
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このたびはスマイルホテル新大阪をご利用賜り、またご滞在のご感想をお寄せいただきまして、誠にありがとうございます。客室の清潔さや水回りの衛生状態につきまして、ご満足いただけたとのお言葉を頂戴し、大変光栄に存じます。日々の清掃体制やタオル交換のご案内が、お客様の快適なご滞在に寄与できましたこと、スタッフ一同嬉しく拝読いたしました。また、館内の動線やエレベーターの運行につきましても、ご評価を賜り心より御礼申し上げます。さらに、複数の交通機関をご利用いただける立地の利便性につきましてもお褒めの言葉を頂戴し、重ねて御礼申し上げます。一方で、周辺の人通りによりお荷物をお持ちの際に歩きづらさを感じられたとのこと、ご不便をおかけし申し訳ございません。お客様がより安心してご移動いただけるよう、周辺案内の工夫を含め、今後の改善に努めてまいります。これからも、多方面へご訪問されるお客様にとって、快適かつ安心してお過ごしいただける滞在拠点となるよう、より一層のサービス向上に励んでまいります。またのご来館を、スタッフ一同心よりお待ち申し上げております。スマイルホテル新大阪フロント
Responded July 02, 2026
Smile Hotel Shinosaka
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9.6Exceptional
yuki from Japan
Group
Twin Room
Stayed 2 nights in May 2026
“It became a very good memory!”
Access from Shin-Osaka Station was also good, and the hotel room was clean with efficient amenities. All the staff, starting from the front desk, were very kind and responded pleasantly, which made me very satisfied! The breakfast was also very delicious, and it became a lovely memory of my enjoyable trip to Osaka. I would like to use it again next time!
Reviewed May 30, 2026
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この度はスマイルホテル新大阪をご利用いただき、また心温まるご感想をお寄せいただき誠にありがとうございます。新大阪駅からのアクセスやお部屋の清潔さ、設備面にご満足いただけたとのこと、大変うれしく拝読いたしました。また、フロントをはじめスタッフへのお褒めの言葉を頂戴し、スタッフ一同大きな励みとなっております。お客様に気持ちよくお過ごしいただけたことが、私たちにとって何よりの喜びでございます。ご朝食もお楽しみいただけたとのこと、そして大阪旅行の良い思い出になったと伺い、大変光栄に存じます。「また次も利用したい」とのお言葉は、私たちにとって最高の励ましでございます。次回お越しいただける日を、スタッフ一同心よりお待ち申し上げております。スマイルホテル新大阪フロント
Responded May 31, 2026
Smile Hotel Shinosaka
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10.0Exceptional
MAKI from Japan
Family with teens
Twin Room Nonsmoking
Stayed 1 night in March 2026
“Beautiful, spacious, close to the station.”
The room was very spacious and allowed us to relax. The bathroom and toilet are combined, but it is quite large. The hotel is new and very clean. There were plenty of outlets and lights by the bedside, which was convenient. The desk is also spacious enough for placing things or doing work. It was convenient because Shin-Osaka Station, the Hankyu Station, and the subway station are all within walking distance. You can hear the shinkansen, but it's not bothersome. I'm glad I chose to stay here. I would definitely like to use it again next time.
Reviewed March 16, 2026
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この度はスマイルホテル新大阪にご宿泊いただき、また温かい口コミをお寄せいただき誠にありがとうございます。お部屋の広さや清潔さ、設備についてご満足いただけたご様子を拝見し、スタッフ一同大変嬉しく思っております。枕元のコンセントや照明、広めのデスクなども快適にご利用いただけたようで何よりでございます。ゆっくりお過ごしいただけたとのお言葉は、私どもにとって何よりの励みでございます。また、新大阪駅や阪急、地下鉄などへのアクセスの良さについてもご評価いただきありがとうございます。「こちらを利用して良かった」「次も是非利用したい」とのお言葉を頂戴し、大変光栄でございます。今後もお客様に快適にお過ごしいただけるホテルを目指し、より一層努めてまいります。お客様のまたのお越しを、スタッフ一同心よりお待ち申し上げております。スマイルホテル新大阪フロント
Responded March 17, 2026
Smile Hotel Shinosaka
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8.8Excellent
MASARU from Japan
Solo traveler
Double Bed No Smoking
Stayed 1 night in February 2026
“A place where you can have a comfortable stay.”
The room was spacious and clean, and the Wi-Fi was comfortable to use. The staff's response was excellent, and the facilities and services were well-equipped, making me very satisfied. However, I found it a bit inconvenient for shopping in the surrounding area. Overall, I think the cost performance is good, and it's a place where you can have a comfortable stay.
Reviewed February 17, 2026
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この度はスマイルホテル新大阪にご宿泊いただき、またご多忙の中、心温まるご感想をお寄せくださいまして誠にありがとうございます。お部屋の広さや清潔さ、Wi‑Fi環境、ならびにスタッフの応対につきましてご満足いただけたとのお言葉を頂戴し、大変光栄に存じます。設備やサービス面でも快適にお過ごしいただけたとのこと、スタッフ一同、何よりの励みとなります。しかしながら一方で、周辺でのお買い物に関しましてご不便をおかけし、心よりお詫び申し上げます。頂戴したご意見は真摯に受け止め、周辺施設のご案内方法の改善や、より便利にご利用いただける環境づくりに努めてまいります。今後とも、お客様に「また訪れたい」と感じていただけるホテルを目指し、サービスの向上に一層励んでまいります。またのお越しをスタッフ一同、心よりお待ち申し上げております。スマイルホテル新大阪　フロント
Responded February 18, 2026
Smile Hotel Shinosaka
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