remm Shin-Osaka

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-1-1 Miyahara,Yodogawa-Ku, Shinosaka, Osaka, Japan, 532-0003

Highlights

Top rated room amenities

- In-room extras stand out with massage chairs, multi-device chargers, t...

Soundproofing is excellent, and amenities are well-prepared.
Great view

- Some rooms feature big windows and higher-floor views of the Osaka sky...

Amazing view in the corner suite
Highly reviewed check-in/out

- Check-in and check-out usually feel quick and simple, with self-servic...

Great nearby transport

- Direct access from Shin-Osaka Station puts JR, subway, metro, and Shin...

Best location, very convenient for transportation and food!!
Professional guest services

- Staff stay friendly and helpful, answer transport questions, hold lugg...

The staff were exceptionally kind and welcoming.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Luggage storage

Breakfast

Car park [nearby]

Contactless check-in/out

Laundry

About us

Remm Shin-Osaka, inside Shin-Osaka Station, is ideal for two travelers on day trips or quick transfers. Sleek minimalist rooms with comfy beds, blackout ambience, higher-floor city/train views, a rooftop lounge, and polished Japanese hospitality make mornings and departures effortless. Ideal for two travelers, Remm sits at a major transit hub with direct Shinkansen links and stationside dining steps away. The hotel offers 24-hour reception, daily housekeeping and secure luggage storage for smooth check-in/out. Rooms are air-conditioned with complimentary Wi‑Fi, an in-room safe and modern showers with toiletries; select rooms offer sweeping city views (not guaranteed). An on-site restaurant provides convenient meals for early departures—practical for efficient, comfortable transit-oriented stays. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 39 times in last 24 hr

  • Super convenient if you are catching connecting trains.
    DELPHINA
    Singapore
  • It was a warm welcome that set the tone for our entire stay.
    Martha W.
    Indonesia
  • Love the location especially if you need to take shinkansen.
    Norman
    Singapore
  • Just next to Shinkansen Central Exit in Shin-Osaka Station.
    Christine
    Singapore
  • Hotel on the top of Shin Osaka Metro and Shinkasen station.
    Tan
    Malaysia
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Nearest transportation options

•

Shin-Osaka Subway Station is within 0.07 km

•

Higashimikuni Subway Station is within 0.78 km

See map

9.5Exceptional

Location rating score

Exceptional location - 2.69 kilometers from city center
Exceptional for walking
More details on walking
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There are 155 places in walking distance!

Walkable places

  • Shin Osaka Hankyu Building
    50 m
  • Ajinokoji
    110 m
  • Shin-Osaka Subway Station
    70 m
  • Kuchu Teien Observatory
    3.3 km
  • Osaka Castle
    5.8 km
  • Osaka Castle Park
    5.8 km
  • Minami (Namba)
    6.0 km
  • Shinsaibashi-Suji Shopping Street
    7.0 km

Closest landmarks

  • Bar 19
    70 m
  • Dorin - Tokaido Shinkansen 20th Anniversary Commemoration
    110 m
  • Mielparque Hall
    370 m
  • Sainoki Shrine
    520 m
  • Sports DEPO
    590 m

Good to know

Value for money8.4
Location rating9.5
Nearest airportOsaka International Airport (ITM)
Distance to airport8.1 km

Select your room

1/18

Twin Non Smoking

20 m²/215 ft²
Max 2 adults
2 semi double beds

8.8

Excellent

Room comfort
City view
1/18

Corner Twin - Non-Smoking

22 m²/237 ft²
Max 2 adults
2 semi double beds

9.0

Excellent

Room comfort
City view
1/18

Economy Double Room Non-Smoking

14 m²/151 ft²
Max 2 adults
1 double bed
Preferred by Couples

8.8

Excellent

Room comfort
City view
1/18

Double Room Economy

14 m²/151 ft²
Max 2 adults
1 semi double bed
City view
1/18

Double Room Economy

14 m²/151 ft²
Max 3 adults
1 double bed
City view
1/18

Double Room Economy

14 m²/151 ft²
Max 3 adults
1 double bed
City view
1/18

Double Room Economy

Max 3 adults
1 double bed
City view
1/14

Economy Double Room Non Smoking

14 m²/151 ft²
Max 2 adults
1 single bed
1/13

Single (Non-Smoking)

14 m²/151 ft²
Max 1 adult
1 semi double bed

8.9

Excellent

Room comfort
City view
1/15

Economy Double Room, Non Smoking

Max 3 adults
City view

Frequently asked questions

remm Shin-Osaka is located within the Shin-Osaka station area, with some guests reporting it is just seconds from the ticket gates.

Yes, remm Shin-Osaka provides luggage storage.

You can reach remm Shin-Osaka from Kansai International Airport via airport limousine bus or by taking the train to Shin-Osaka Station.

You can travel from remm Shin-Osaka to Dotonbori using the Osaka subway system.

Yes, remm Shin-Osaka is located within the station building and is directly connected to Shin-Osaka Station.

Yes, remm Shin-Osaka has a 24-hour front desk.

Yes, staff at remm Shin-Osaka speak English and Japanese.

Yes, remm Shin-Osaka provides luggage storage.

Yes, remm Shin-Osaka has an elevator.

There is a car park nearby remm Shin-Osaka.

Yes, remm Shin-Osaka is 100% non-smoking and offers non-smoking rooms.

Yes, remm Shin-Osaka is very close to the Shin-Osaka Subway Station.

Yes, remm Shin-Osaka is wheelchair accessible and has facilities for disabled guests.

Yes, there is a 7-Eleven located within the station area near remm Shin-Osaka.

Yes, remm Shin-Osaka offers restaurant, Asian, and Japanese breakfast options for 1570 JPY per person.

Yes, remm Shin-Osaka provides a laundry service.

Check-in at remm Shin-Osaka is from 02:00 PM to 11:59 PM, and check-out is by 12:00 PM.

Yes, remm Shin-Osaka has one on-site restaurant.

Yes, some rooms at remm Shin-Osaka offer views of the train tracks.

No, remm Shin-Osaka does not offer airport transfer services.

Yes, taxi services are generally readily available at major transport hubs like Shin-Osaka Station where remm Shin-Osaka is located.

Yes, remm Shin-Osaka provides free Wi-Fi in all rooms.

Yes, remm Shin-Osaka is located in the station area where various dining options are available.

Yes, remm Shin-Osaka is conveniently located at Shin-Osaka Station, providing easy access to Kyoto and Nara via train.

Yes, remm Shin-Osaka offers a laundry service.

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More about remm Shin-Osaka

More about remm Shin-Osaka

Discover Comfort and Convenience at remm Shin-Osaka

Nestled in the vibrant city of Osaka, Japan, remm Shin-Osaka offers modern comfort combined with unbeatable accessibility. Built in 2012, this contemporary hotel provides a welcoming atmosphere for both business travelers and leisure visitors alike. With 296 well-appointed rooms, guests can enjoy a restful stay after exploring the bustling streets and cultural landmarks of Osaka. Check-in at remm Shin-Osaka begins at 2:00 PM, allowing guests to settle in and start their adventure promptly. The hotel ensures a smooth departure process with a check-out time until 12:00 PM, giving visitors ample time to relax before heading to their next destination. Family travelers will appreciate the hotel’s friendly child policy, which allows children aged 1 to 0 to stay free of charge, making it an ideal choice for those traveling with young children. Experience the perfect blend of comfort, convenience, and family-friendly amenities at remm Shin-Osaka.

Convenience Facilities at remm Shin-Osaka for a Comfortable Stay

remm Shin-Osaka offers a range of convenience facilities designed to make your stay seamless and enjoyable. Guests can take advantage of the free Wi-Fi available in all rooms and public areas, ensuring you stay connected whether you're working or browsing during your downtime. For added convenience, the hotel provides a reliable laundry service and daily housekeeping, allowing you to travel light and enjoy a fresh, clean environment throughout your visit. Additionally, the hotel features a designated smoking area for guests who wish to smoke comfortably without disrupting others. Luggage storage services are available to help you manage your belongings effortlessly, whether you're arriving early or departing late. With these thoughtful amenities, remm Shin-Osaka ensures a hassle-free experience, letting you focus on exploring the vibrant city of Osaka.

Comfort and Convenience in Every Room at remm Shin-Osaka

Experience a restful stay with our well-appointed rooms that feature modern amenities designed for your comfort. Each room is equipped with air conditioning to keep you cool and comfortable, along with blackout curtains to ensure a peaceful night's sleep. Enjoy the convenience of a refrigerator, complimentary bottled water, and a coffee/tea maker, allowing you to relax and refresh at your own pace. Toiletries, towels, and linens are provided to meet all your personal needs, while a hair dryer is available for added convenience. Stay entertained and informed with inhouse movies on the television, satellite/cable TV channels, and a daily newspaper delivered to your room. For your comfort, plush bathrobes are provided, and complimentary tea is available to help you unwind. The thoughtful selection of amenities ensures that every aspect of your stay is convenient, relaxing, and enjoyable, making remm Shin-Osaka the perfect choice for both business and leisure travelers.

Comfort and Convenience with Daily Housekeeping at remm Shin-Osaka

While remm Shin-Osaka primarily focuses on providing a comfortable and restful stay, guests can enjoy the added convenience of daily housekeeping services. Each day, diligent staff members ensure that your room is refreshed, tidy, and well-maintained, allowing you to relax and unwind without any worries. This attentive service enhances your overall experience, making your stay seamless and enjoyable.

Comfortable and Convenient Room Options at remm Shin-Osaka

remm Shin-Osaka offers a variety of well-designed rooms to suit every traveler's needs. Guests can choose from cozy Single rooms featuring a semi-double bed, or opt for the spacious Twin options, including the Twin Non-Smoking, Corner Twin, and Small Twin Rooms, each providing ample space with two beds. For families or groups, the Connect Room and Adjoining Small Twin Rooms offer generous shared space with up to four single beds, ensuring comfort and privacy for all guests. The Economy Double Room provides a practical choice with a double bed, perfect for those seeking a budget-friendly yet comfortable stay. Booking these rooms through Agoda guarantees you the best prices available, making your stay more affordable. The platform offers a seamless, hassle-free booking experience, allowing you to secure your preferred room quickly and easily. Whether you're traveling solo, as a couple, or with family, remm Shin-Osaka's diverse room options combined with Agoda's convenience ensure a smooth and enjoyable reservation process.

Discover the Vibrant Heart of Shin-Osaka, Osaka

Nestled in the bustling city of Osaka, Shin-Osaka is a dynamic hub that perfectly blends modern convenience with traditional Japanese charm. Just a short train ride from the iconic Osaka Castle and the lively Dotonbori district, this area offers easy access to some of the city's most famous attractions, making it an ideal base for travelers eager to explore. The neighborhood boasts a variety of dining options, from authentic ramen shops to elegant sushi bars, allowing visitors to indulge in local flavors after a day of sightseeing.

Seamless Travel from Osaka's Airports to remm Shin-Osaka

Getting to remm Shin-Osaka from the nearby airports is both convenient and straightforward, ensuring a smooth start to your stay in Osaka. If you're arriving at Kansai International Airport (KIX), the most popular gateway for international travelers, you can take the JR Haruka Express train directly to Shin-Osaka Station in approximately 50 minutes. From Shin-Osaka Station, it's just a short 5-minute walk or a quick subway ride to remm Shin-Osaka, located conveniently within the station complex. Alternatively, airport limousine buses operate regularly from Kansai Airport to Shin-Osaka, offering a comfortable and direct transfer option, especially if you have luggage or prefer a more relaxed journey. For travelers arriving at Osaka's other main airport, Osaka Itami (ITM), the journey is equally efficient. From Itami Airport, you can take the Osaka Monorail to Hotarugaike Station, then transfer to the JR Tokaido/Sanyo Line heading towards Osaka. Disembark at Shin-Osaka Station, where remm Shin-Osaka is just steps away. Both airports provide excellent transportation links to the city, making your transition from travel to relaxation effortless. Whether arriving from afar or nearby, remm Shin-Osaka’s prime location ensures you’re well-connected to all that Osaka has to offer.

Discovering Osaka’s Local Landmarks Near remm Shin-Osaka

Situated in a vibrant area of Osaka, remm Shin-Osaka offers convenient access to a variety of local landmarks and attractions that showcase the city’s rich culture and history. Just a short distance away, visitors can explore the serene Taiganji Temple and the historic Sainoki Shrine, both offering a peaceful retreat from the bustling city streets. For those interested in local commerce and daily life, MaxValu provides a convenient shopping experience nearby. Additionally, history and innovation come together with sites like the Water Service Memorial and Asahi Breweries Suita, which highlight Osaka’s industrial heritage. The proximity to the Dorin - Tokaido Shinkansen 20th Anniversary Commemoration adds a touch of modern transportation history, making remm Shin-Osaka an ideal base for travelers eager to explore both the cultural and contemporary facets of Osaka.

Convenient Access to Osaka’s Transport Network

remm Shin-Osaka is perfectly situated for travelers seeking seamless connectivity throughout Osaka and beyond. The hotel is just a short distance from Shin-Osaka Subway Station, providing direct access to the city's extensive subway system, making it easy to explore major attractions and business districts. Additionally, Higashimikuni Subway Station and Nishinakajima-Minamigata Subway Station are nearby, offering convenient routes for navigating different parts of the city efficiently. For those looking to venture further afield, Minamikata and Mikuni Train Stations are within easy reach, connecting guests to regional and national rail lines that facilitate smooth travel to other cities and scenic destinations across Japan. This robust transport network ensures that guests at remm Shin-Osaka enjoy unparalleled convenience during their stay.

Culinary Delights Near remm Shin-Osaka

Guests staying at remm Shin-Osaka are spoiled for choice with an array of diverse dining options just steps away. Savor authentic Japanese flavors at Maru de Sankaku or indulge in hearty bowls of ramen at Tokiya Ramen Restaurant. For a unique dining experience, visit Adustam or Ajisai, offering a mix of contemporary and traditional Japanese cuisine. If you're craving grilled dishes, Bbq Takeru and Bincho Sumibi-Yaki Izakaya Kitcho Higashi-Mikuni provide exceptional barbecue and yakitori options. For a more casual setting, Beare and BoteQ serve up international and fusion dishes, ensuring there's something to satisfy every palate during your stay.

Shopping Landmarks Near remm Shin-Osaka

Just a short stroll from remm Shin-Osaka, guests can explore a variety of vibrant shopping destinations. Arde Shinosaka offers a diverse selection of retail stores and dining options, perfect for a casual shopping spree. Eki Marche Shin Osaka provides a charming marketplace experience right next to the station, featuring local delicacies, souvenirs, and everyday essentials. For those seeking fashion and lifestyle goods, the Shin Osaka Hankyu Building houses a range of boutiques and department stores. Sports enthusiasts can visit Sports DEPO, a comprehensive sporting goods store offering everything from athletic apparel to equipment. These nearby shopping landmarks make remm Shin-Osaka an ideal base for both leisure and retail adventures in Osaka.

Affordable Luxury: Comparing remm Shin-Osaka’s Room Prices to Osaka’s Average

remm Shin-Osaka offers a premium stay experience with room prices ranging from $151 to $200 per night, positioning it slightly above the average hotel rate in Osaka. While the city’s typical hotel room costs between $101 and $150, remm Shin-Osaka provides guests with modern amenities, stylish design, and convenient location, justifying its higher price point for travelers seeking a touch of luxury. Despite being a bit pricier than the average, remm Shin-Osaka remains a popular choice for visitors who value comfort and quality. Its competitive pricing reflects a balance between affordability and upscale comfort, making it an excellent option for both business travelers and tourists eager to enjoy a memorable stay without straying too far from the city’s vibrant attractions.

Excellent Customer Reviews Highlighting Comfort and Convenience at remm Shin-Osaka

Guests consistently praise remm Shin-Osaka for its exceptional staff, describing them as helpful, polite, and friendly, which enhances the overall stay. The hotel’s modern, spotless rooms are highly appreciated, with many guests loving the comfortable beds, excellent shower amenities, and quiet atmosphere that ensures restful nights. Its prime location is frequently highlighted as a major advantage, offering easy access to shopping and transportation, making it an ideal choice for travelers seeking both convenience and value. Overall, visitors commend the hotel for delivering a clean, modern, and welcoming environment with attentive service, making it an excellent place to stay in Osaka.

Exceptional Comfort and Prime Location at remm Shin-Osaka

remm Shin-Osaka stands out as a highly-rated hotel, offering guests an outstanding blend of comfort, cleanliness, and convenience. With an impressive overall score of 8.8, visitors consistently praise the hotel for its modern facilities and welcoming atmosphere. The high cleanliness rating of 9.1 reflects the hotel's commitment to maintaining a pristine environment, ensuring guests feel refreshed and at ease during their stay. Its strategic location, earning a remarkable score of 9.5, makes it an ideal choice for travelers looking to explore Osaka with ease and convenience. Guests also appreciate the friendly and professional staff, whose attentive service enhances the overall experience. The value offered by remm Shin-Osaka is highly regarded, with an 8.4 rating that highlights the quality and affordability of the accommodations. While the food and dining options received a slightly lower score of 7.0, the overall positive feedback underscores the hotel’s dedication to providing a comfortable, clean, and well-situated stay for all visitors.

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Amenities and facilities

Excellent8.3

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bottle of water
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [nearby]

Location

1-1-1 Miyahara,Yodogawa-Ku, Shinosaka, Osaka, Japan, 532-0003

Exceptional9.5

Location

Airports
  • Osaka International Airport (ITM)
    8.1 km 21 min drive
  • Kobe Airport (UKB)
    27.0 km 56 min drive
Public transportation
  • Shin-Osaka Subway Station
    70 m 9 min walk
  • Higashimikuni Subway Station
    780 m 10 min walk
Hospital or clinic
  • Saints Clinic
    700 m 12 min walk
Shopping
  • Shinsekai Ichiba
    9.1 km
Convenience store
  • Lawson
    970 m
Cash withdrawal
  • ATM
    40 m 2 min walk

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    3.3 km
  • Osaka Castle
    5.8 km
  • Osaka Castle Park
    5.8 km
  • Minami (Namba)
    6.0 km
  • Shinsaibashi-Suji Shopping Street
    7.0 km
  • Dotonbori
    7.2 km
  • Kuromon Market
    7.7 km
  • Tsutenkaku
    9.1 km
  • Universal Studios Japan
    9.8 km
  • Osaka Aquarium Kaiyukan
    10.9 km
Nearby landmarks
  • Shin Osaka Hankyu Building
    50 m
  • Bar 19
    70 m
  • Shin-Osaka Subway Station
    70 m
  • Ajinokoji
    110 m
  • Dorin - Tokaido Shinkansen 20th Anniversary Commemoration
    110 m
  • Mielparque Hall
    370 m
  • Sainoki Shrine
    520 m
  • Sports DEPO
    590 m
  • Saints Clinic
    700 m
  • Higashimikuni Subway Station
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Guests of all ages are considered as adults.
  • [About Accommodation Tax]
    The Osaka Prefecture accommodation tax will be collected separately at the hotel.
    Thank you for your understanding.
    ※ Please note that the tax is not included in the reservation fee.
  • The reservation with the title “Non-refundable” is charged 100% of cancellation fee since the moment the reservation is made.
    We can not make a refund or any exception under any circumstances. Please be aware of this before making the reservation.
  • 【Accommodation Tax from September 1, 2025, onwards】
    As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
    • For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
    • For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
    • For room rates of JPY 20,000 or more: JPY 500 per person, per night
  • We do not offer airport transfer services.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
  • Check-in until: 23:59
Extras
  • Breakfast charge (unless included in room price): 1570 JPY
The property
  • Year property opened: 2012
  • Number of floors: 17
  • Room voltage: 100
  • Number of rooms : 295
  • Non-smoking rooms/floors: yes
  • Number of restaurants: 1

Property announcements

If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.

Reviews of remm Shin-Osaka from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.6
  • 10
  • 10
  • 9.2
  • 8.0
  • 8.4
  • 9.2
  • 8.8
  • 9.6
  • 9.6

Most recent

From 8,514 reviews

  • Cleanliness score 9.1 out of 10 and is a high score in Osaka
  • Facilities score 8.3 out of 10 and is a high score in Osaka
  • Location score 9.5 out of 10 and is a high score in Osaka
  • Room comfort and quality score 8.6 out of 10 and is a high score in Osaka
  • Service score 8.9 out of 10 and is a high score in Osaka
  • Value for money score 8.4 out of 10 and is a high score in Osaka

What guests liked

Summarized by AI

Nearby Transport: Direct access from Shin-Osaka Station puts JR, subway, metro, and Shinkansen lines steps away, making Osaka, Kyoto, Kobe, Nagoya, Umeda, and Dotonbori easy to reach. (45 mentions)

General Services: Staff stay friendly and helpful, answer transport questions, hold luggage, assist with mobile data, and communicate well in English or Korean. (33 mentions)

Room Cleanliness: Rooms and common areas are often described as clean, spotless, and well kept, even after repeat stays. (24 mentions)

Nearby Shopping: Station shops and food options are plentiful, with restaurants, convenience stores, souvenir shops, gift shops, and stops like Rikoru Cheesecake, Horai 551, McD, Starbucks, Uniqlo, Daiso, 7-11, Family Mart, and Lawson. (15 mentions)

Room Amenities: In-room extras stand out with massage chairs, multi-device chargers, travel adapters, quality toiletries, and reception pickup for items like toothbrushes, combs, and tea. (15 mentions)

Check-in/Out: Check-in and check-out usually feel quick and simple, with self-service machines, hassle-free processing, and prompt help once check-in time opens. (10 mentions)

Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 246 reviews
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99% Positive

Cleanliness

Mentioned in 140 reviews
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92% Positive
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7% Unfavourable

Room size

Mentioned in 133 reviews
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12% Positive
sentiment-negative-indicator
87% Unfavourable

Service

Mentioned in 104 reviews
sentiment-positive-indicator
94% Positive
sentiment-negative-indicator
5% Unfavourable

Airport access

Mentioned in 78 reviews
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100% Positive

Check in

Mentioned in 66 reviews
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83% Positive
sentiment-negative-indicator
16% Unfavourable

Room comfort

Mentioned in 60 reviews
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85% Positive
sentiment-negative-indicator
15% Unfavourable

In room amenities

Mentioned in 49 reviews
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85% Positive
sentiment-negative-indicator
14% Unfavourable

Breakfast

Mentioned in 44 reviews
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72% Positive
sentiment-negative-indicator
27% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    SUMIKO from Japan
    Couple
    Corner Twin - Non-Smoking
    Stayed 1 night in March 2026

    “The cost performance is excellent.”

    I used the hotel with my mother, who has difficulty walking. It was just a 1-minute walk from the central exit of Shin-Osaka Station, making it extremely accessible. The check-in process was the kind that elderly people struggle with, which involves using a touchscreen, but the staff provided support that met our needs perfectly. Our room was a corner twin, and it had an incredible sense of openness that was impressive. It was impeccably clean, and there was even a massage chair! The Vietnamese breakfast was delicious, and the late check-out at 12 PM was truly appreciated.

    Reviewed March 19, 2026
    Auto-translated through generative A.I.

    この度は、お母様との大切なお出かけにレム新大阪をお選びいただき、誠にありがとうございました。 また、お忙しい中温かいご感想をお寄せいただきましたこと、重ねて御礼申し上げます。 新大阪駅からのアクセスの良さをご実感いただけたようで何よりでございます。 最新のチェックイン機は慣れないと戸惑われることも多いかと存じますが、スタッフのサポートがお役に立てましたようで安心いたしました。 また、清潔感についても身に余るお言葉をいただき、清掃スタッフも大変喜んでおります。 これからもお客様に寄り添った、きめ細やかなサービスを心がけてまいります。 また大阪へお越しの際は、ぜひ当ホテルへお立ち寄りくださいませ。 お客様とお母様に再びお会いできる日を、スタッフ一同心よりお待ち申し上げております。 レム新大阪 宿泊担当

    Responded March 22, 2026
    remm Shin-Osaka
  2. 8.8Excellent

    Kumiko from Japan
    Solo traveler
    Single (Non-Smoking)
    Stayed 1 night in April 2026

    “Thank you for the smile.”

    This is a hotel close to the station, accessible from Shin-Osaka Station without being affected by the weather. The website also provided a guided image route, which was very easy to understand and helpful. The room was very nice, and the design allowed me to lie on the bed facing a large window with a view of just the sky. The toilet and shower room were also stylish with glass walls. There was a large folding mirror on the TV stand, which was helpful when applying makeup. One unfortunate aspect was that it was hot even after turning off the heating, so I wanted to switch to air conditioning, but I couldn't figure out the controls and gave up. I only realized the very small switch button was for that the next day. However, the staff's service was exceptional. I was very pleased with the bright greetings from the cleaning staff I passed by in the morning and the front desk staff who responded with broad smiles. The breakfast room staff also greeted everyone pleasantly and moved around efficiently. I definitely want to use this hotel again next time.

    Reviewed April 26, 2026
    Auto-translated through generative A.I.

    この度は、当ホテルをご利用いただき誠にありがとうございます。 また、ご滞在中の感想を詳しくお聞かせいただき、重ねて御礼申し上げます。 新大阪駅からのアクセスやホームページの案内がお役に立てたとのこと、大変嬉しく拝読いたしました。お部屋のデザインや、大きな窓から望む空の景色をお楽しみいただけたことは、私共にとっても大きな励みとなります。お客様の身支度のお役に立てるよう設置した折りたたみミラーもご活用いただけたようで、何よりでございます。 一方で、空調の操作に関しましてご不便をおかけし、誠に申し訳ございませんでした。 せっかくの快適な空間で、温度調整がスムーズに行えなかったこと、心よりお詫び申し上げます。 操作ボタンの分かりにくさについては、今後お客様により分かりやすくご案内できるよう、改善を検討してまいります。 スタッフの対応につきましても、多大なるお褒めの言葉をいただき、身の引き締まる思いです。 清掃スタッフ、フロント、そして朝食会場のスタッフへ、お客様からの温かいお言葉を必ず共有させていただきます。「次回もぜひ利用したい」というお言葉が、私共にとって何よりの励みでございます。 次回お越しの際も、より一層心地よい時間をお過ごしいただけるよう、スタッフ一同サービスに磨きをかけてまいります。 お客様のまたのご来館を、心よりお待ち申し上げております。 レム新大阪 宿泊担当

    Responded April 28, 2026
    remm Shin-Osaka
  3. 10.0Exceptional

    Hiromi from Japan
    Group
    Single (Non-Smoking)
    Stayed 1 night in September 2026

    “Excellent access directly connected to the station.”

    I used this hotel as I had business in Nakanoshima and Umeda. It was my first time staying at Shin-Osaka Station, and I made the right choice with this hotel. Access: It's a 2-minute walk from the Chuo Exit of the Shinkansen (maybe even less than that?). Despite the summer heat and sudden rain, the location was wonderful as I could move around without stress even with my luggage. City sightseeing was also great as it's directly connected to the station, making it easy to go out. Room: The room was compact, but very clean and comfortable. I wasn’t bothered by noise at all; it was very quiet, and I slept well. There was also a phone charger available. Amenities: Located next to the front desk, it had basically everything I needed, and I didn't find anything particularly inconvenient. I was happy to find drip coffee and honey tea packs. They were really delicious and helped to soothe my tired body even more. Breakfast: I didn't include it in my reservation, but I added it at check-in. You can eat at the Vietnamese cafe at the hotel entrance. You can choose from a Japanese breakfast, pho and banh mi, or a curry and pho set. Salad, dessert, and drinks are self-service. I chose the pho and banh mi set, and it was filling and tasty. The staff were kind, and I would want to stay at this hotel again when I visit Osaka.

    Reviewed September 05, 2026
    Auto-translated through generative A.I.

    この度はレム新大阪をご利用いただき、誠にありがとうございます。 また、お忙しい中、ご感想をお寄せいただきましたこと、重ねて御礼申し上げます。 当ホテルの立地につきまして、新大阪駅からのスムーズな移動や、中之島・梅田方面への観光の拠点としてご活用いただけたようで、大変嬉しく存じます。 お部屋でのひとときが静かで快適なものであったと伺い、安心いたしました。 また、アメニティのはちみつ紅茶やドリップコーヒーもお気に召していただけたとのこと、何よりでございます。 朝食につきましても、追加でのご利用ありがとうございました。 ベトナム料理のフォーやバインミーは、当ホテルならではのメニューとして多くのお客様にご好評をいただいております。 ボリューム、味ともにご満足いただけたようで、カフェスタッフにもぜひ共有させていただきます。 「また泊まりたい」という温かいお言葉は、スタッフ一同にとって最高の励みとなります。 これからもお客様に寄り添ったサービスを提供できるよう、精進してまいります。 また大阪へお越しの際は、ぜひ当ホテルへお帰りください。 お客様の次回のご来館を、心よりお待ち申し上げております。 レム新大阪 宿泊担当

    Responded September 06, 2026
    remm Shin-Osaka
  4. 10.0Exceptional

    YOSHIDA from Japan
    Solo traveler
    Single (Non-Smoking)
    Stayed 1 night in May 2026

    “The access and response are exceptionally good!”

    I stayed at this hotel once before during a live performance in Osaka, and I wanted to stay again just this once. I felt the same when I stayed before; the access is straightforward without getting lost in the station, the hotel service is good, and above all, the smiles of the hotel staff... it makes me feel at ease. Since I was alone, I stayed in a single room, which is smaller than usual, but after the concert, being able to watch my favorite idol's music video on a big TV screen was the best! Also, as it's called "Rem," it was the season for stuffy noses, but thanks to the air purifier and other amenities, I could breathe easily and sleep soundly (laughs). It was very helpful. *The luggage storage service available only for guests after check-in and check-out was also a great help, thank you very much.

    Reviewed May 04, 2026
    Auto-translated through generative A.I.

    この度は、大阪でのライブの際に再び当ホテルをお選びいただき、誠にありがとうございます。また、ご多忙の中、温かいご感想をお寄せいただきましたこと、重ねて御礼申し上げます。 以前のご滞在に続き、今回も当ホテルにご満足いただけたとのこと、大変光栄に存じます。新大阪駅構内から迷わずお越しいただけたこと、そしてホテルスタッフの笑顔がお客様の安心に繋がったとのお言葉は、私どもにとって何よりの励みとなります。お客様にホッと一息ついていただける空間とサービスを提供できるよう、今後も努めてまいります。 シングルルームの広さにつきましては、ご期待に沿えなかった点もあったかと存じますが、ライブ後の余韻を、お部屋の大きなテレビでアイドルのミュージックビデオをご覧になりながらお楽しみいただけたとのこと、大変嬉しく思います。お客様にとって、そのような素敵な時間をお過ごしいただけたこと、私どもも光栄です。 また、「レム(眠り)」というホテル名にちなみ、快適な眠りをご提供できるよう心がけておりますが、空気清浄機が鼻詰まりの解消にお役立ていただけたとのこと、安眠のお手伝いができ、大変安心いたしました。 ご滞在中の前後での荷物預かりサービスも、お客様のお役に立てたようで何よりでございます。 お客様からの温かいお言葉を胸に、今後もすべてのお客様に快適で思い出に残るご滞在をご提供できるよう、スタッフ一同精進してまいります。ぜひまた大阪へお越しの際は、当ホテルを「第二の我が家」のようにご利用いただけますことを、心よりお待ち申し上げております レム新大阪 宿泊担当

    Responded May 08, 2026
    remm Shin-Osaka
  5. 9.6Exceptional

    ソノコ from Japan
    Solo traveler
    Single (Non-Smoking)
    Stayed 1 night in June 2026

    “The location is the best, and there’s even a massage chair!!”

    It was great to have a room so close to the hotel from the Shinkansen, simple and clean. Usually, I struggle to sleep well in hotels, but thanks to this bed and the massage chair in the room, I was able to sleep as comfortably as at home. There was only a shower, but there was a large public bath within walking distance, and I would like to make a reservation for my next visit. Also, the honey black tea in the amenities was very delicious and soothing.

    Reviewed June 17, 2026
    Auto-translated through generative A.I.

    この度は当ホテルをご利用いただき、また心温まるご感想をお寄せいただき誠にありがとうございます。 新幹線からのアクセスや、お部屋の清潔さにご満足いただけたとのこと、大変嬉しく拝読いたしました。特に、普段はホテルで眠りが浅くなりがちとのことですが、ベッドやマッサージチェアがお役に立ち、ご自宅のようにゆっくりお休みいただけたと伺い、スタッフ一同何よりの喜びでございます。 また、近隣の大浴場もご活用いただき、快適にお過ごしいただけたようで安心いたしました。アメニティの蜂蜜紅茶につきましてもお気に召していただけたとのお言葉をいただき、大変光栄でございます。 「次回も予約したい」とのお言葉は、私どもにとって大きな励みとなります。今後もより快適にお過ごしいただけるホテルを目指して努めてまいりますので、ぜひまたお越しくださいませ。 スタッフ一同、心よりお待ち申し上げております。 レム新大阪 宿泊担当

    Responded June 18, 2026
    remm Shin-Osaka
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