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Portola Hotel and Spa

4 stars out of 5
Two Portola Plaza, Monterey City Center, Monterey (CA), United States, 93940 - See map

Conveniently situated in the Monterey City Center part of Monterey (CA), this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Monterey Bay Aquarium as well as McAbee Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to restaurant, hot tub and spa on-site.

Highlights

Hygiene Plus

Sparkling clean

140 meters to Monterey State Historic Park

Check-in [24-hour]

370 meters to the beach

Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Luggage storage

Hot tub

Fitness center

Cash withdrawal

Car power charging station

Your dates are popular among travelersUsers are booking a place in Monterey (CA) every 15 minutes on Agoda.com

Based on 358 verified reviews

Location

9.5

Cleanliness

9.1

Service

8.9

Facilities

8.6

Value for money

8.1

See map

9.5Exceptional

Location rating score

Exceptional location - 240 meters from city center
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Venture Gallery
50 m
Old Monterey Farmer's Market
50 m
Monterey Conference Center
50 m
Koffman Gallery
80 m
Monterey Pines Golf Club
120 m
Popular landmarks
Old Fisherman's Wharf
440 m
Dennis the Menace Park
700 m
Coast Guard Pier
890 m
Cannery Row
1.5 km
Monterey Bay Aquarium
2.0 km
Closest landmarks
Spa on the Plaza
50 m
West Parking Facility
130 m
Pacific House Museum
140 m
GG's Spa and Salon
140 m
Museum of Monterey
190 m
Value for money8.1
Location rating9.5
Nearest airportMonterey Regional Airport (MRY)
Distance to airport4.2 km

Rooms available at Portola Hotel and Spa

Courtyard Room - One King Bed
...
  • Room size: 37 m²/398 ft²
  • Courtyard view
  • 1 king bed
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Portola Room - One King Bed
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 1 king bed
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Portola Room - Two Queen Beds
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Courtyard Room - Two Queen Beds
...
  • Room size: 33 m²/355 ft²
  • Courtyard view
  • 2 queen beds
Enter dates to see prices
King Room - Disability Access
...
  • Room size: 32 m²/344 ft²
  • Harbor view
  • 1 king bed or 1 super king ...
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2 QUEEN BEDS HARBOR VIEW
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 QUEEN BEDS HARBOR VIEW
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
2 QUEEN BEDS HARBOR VIEW
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Partial Harbor View - One King Bed
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Queen Room with Partial View
...
  • Room size: 32 m²/344 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Does Portola Hotel and Spa have bars on the premises?

Delight in your vacation the perfect way with a beverage in your hand at Portola Hotel and Spa's bar readily available right in front of your doorstep for when you need a sip or two.

Does Portola Hotel and Spa have a swimming pool?

While relaxing at Portola Hotel and Spa, you can indulge in the swimming pool facility to get your day started the right way with a splash for a revitalizing morning or evening.

What type of non-water sports and outdoor activities are available at Portola Hotel and Spa?

Portola Hotel and Spa offers non-water sport and outdoor activities such as golf course (within 3 km), and hiking trails for you to enjoy while lodging here.

What type of water sports activities are available at Portola Hotel and Spa?

Portola Hotel and Spa offers an array of water sport activities such as fishing, wind surfing, and snorkeling for you to discover .

Does Portola Hotel and Spa provide laundry services?

Yes! Portola Hotel and Spa offers hot water linen and laundry washing at your grasp for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What was the average room rate for Portola Hotel and Spa been in the past month?

The typical room rate for Portola Hotel and Spa in the past month is 368.85 USD, compared to city's average of 190.44 USD.

In which languages can Portola Hotel and Spa's staff members communicate?

Portola Hotel and Spa can communicate in 2 languages and supports popular languages such as English and Spanish for guests traveling to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what other languages this property supports.

What payment options are accepted at Portola Hotel and Spa?

Portola Hotel and Spa supports up to 5, with payment card options consisting of Discover Card, American Express, Visa, and MasterCard.

What is the average rating that past Families with older children have given to Portola Hotel and Spa?

Past families with older children that have stayed at this property have given Portola Hotel and Spa an average rating of 8.3. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Portola Hotel and Spa?

The nearest train, metro, or bus station is MST Trolley, 1704.95 m away from Portola Hotel and Spa.

What popular shopping places are in close proximity to Portola Hotel and Spa?

Shopping options in Portola Hotel and Spa’s Monterey City Center neighborhood include Old Monterey Farmer's Market.

What time is check-in and check-out at Portola Hotel and Spa?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated time frame may be charged an additional fee.

More about Portola Hotel and Spa

More about Portola Hotel and Spa

Experience Luxury and Tranquility at Portola Hotel and Spa

Welcome to Portola Hotel and Spa, a luxurious 4-star hotel located in the heart of Monterey, California. With its prime location near the stunning Monterey Bay, this hotel offers a serene and tranquil escape for both leisure and business travelers. Recently renovated in 2020, Portola Hotel and Spa boasts modern and sophisticated accommodations that are designed to provide the utmost comfort and relaxation. Each of the 379 rooms is tastefully decorated with contemporary furnishings and features all the amenities you need for a memorable stay. Check-in at Portola Hotel and Spa begins at 4:00 PM, allowing you ample time to settle in and start enjoying the hotel's exceptional facilities. Whether you're in the mood for a refreshing dip in the outdoor pool, a rejuvenating spa treatment, or a workout session at the fitness center, you'll find everything you need to unwind and recharge. When it's time to explore the charming city of Monterey, you'll be delighted to know that Portola Hotel and Spa is conveniently located near popular attractions such as Cannery Row, Fisherman's Wharf, and the Monterey Bay Aquarium. Additionally, the hotel offers easy access to the picturesque coastline, where you can indulge in activities like kayaking, surfing, or simply strolling along the beach. Families are warmly welcomed at Portola Hotel and Spa, as children between the ages of 3 to 17 can stay free of charge. This child-friendly policy makes the hotel an ideal choice for a memorable family vacation. And if you're traveling with your furry friends, you'll be pleased to know that Portola Hotel and Spa allows up to two pets per room, ensuring that your beloved companions can join in on the fun. Experience the perfect blend of luxury, comfort, and convenience at Portola Hotel and Spa. Book your stay today and create lasting memories in beautiful Monterey, California.

Unwind and Indulge: Portola Hotel and Spa's Entertainment Facilities

At Portola Hotel and Spa, you'll find a plethora of entertainment facilities designed to help you unwind and indulge in ultimate relaxation. Step into our inviting shops and discover a world of unique treasures and souvenirs. Whether you're looking for a special gift or a little something for yourself, our shops offer a delightful shopping experience. When it's time to unwind and socialize, head over to our vibrant bar, where you can sip on expertly crafted cocktails and mingle with fellow guests. The bar's lively atmosphere and friendly staff create the perfect setting for a memorable evening. For those seeking ultimate relaxation, our hot tub is the perfect spot to soak away your cares. Immerse yourself in the warm, bubbling waters and let the soothing jets melt away any tension in your muscles. Indulge in a pampering spa experience at our world-class spa, where you can choose from a range of rejuvenating treatments and therapies. From soothing massages to revitalizing facials, our skilled therapists will ensure that you leave feeling refreshed and renewed. With a variety of entertainment facilities, Portola Hotel and Spa offers a truly immersive and indulgent experience for all guests. Whether you're looking to shop, socialize, or simply relax, our hotel has everything you need for a memorable stay.

Stay Active and Energized at Portola Hotel and Spa's Sports Facilities

At Portola Hotel and Spa, we understand the importance of staying active and energized during your stay. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Whether you're a fishing enthusiast, a water sports lover, or a hiking aficionado, we have something for everyone. For those who enjoy the thrill of fishing, our hotel provides easy access to the nearby marina, where you can embark on exciting fishing adventures. Hop on one of our boats and set sail to explore the abundant marine life in the area. If you prefer to stay on land, our hotel is surrounded by scenic hiking trails, perfect for a refreshing morning walk or an invigorating afternoon hike. Water sports enthusiasts will find plenty of options to satisfy their cravings for adventure. From wind surfing to snorkeling, you can indulge in thrilling activities just steps away from the hotel. If you're new to surfing, our experienced instructors are ready to teach you the ropes and help you catch your first wave. To ensure you can maintain your fitness routine while traveling, we offer a complimentary fitness center that is open 24 hours a day. Equipped with state-of-the-art facilities, you can enjoy a rigorous workout or a relaxing yoga session at any time that suits you. Stay active and energized during your stay at Portola Hotel and Spa, where sports facilities abound.

Convenient Amenities for a Relaxing Stay at Portola Hotel and Spa

At Portola Hotel and Spa, we strive to provide our guests with a comfortable and hassle-free experience. Our range of convenience facilities ensures that your stay with us is both relaxing and stress-free. With safety deposit boxes available, you can have peace of mind knowing that your valuables are securely stored during your visit. Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily stay in touch with loved ones or catch up on work. Additionally, our dry cleaning service ensures that your clothes will always be fresh and ready for any occasion. Experience the utmost convenience at Portola Hotel and Spa, where we prioritize your comfort and satisfaction.

Convenient Transport Facilities at Portola Hotel and Spa

At Portola Hotel and Spa, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to cater to your needs. Whether you prefer to drive yourself or utilize our valet service, we have you covered. Our valet parking service ensures that your vehicle is securely parked and easily accessible whenever you need it. If you prefer to park your car yourself, we also have a car park onsite, allowing you to conveniently come and go as you please. Please note that car park charges are applied to ensure the availability and maintenance of our parking facilities. With our comprehensive transport options, you can focus on enjoying your stay at Portola Hotel and Spa without any transportation worries.





Indulge in Delectable Dining Experiences at Portola Hotel and Spa

At Portola Hotel and Spa, culinary delights await at every turn, ensuring an unforgettable dining experience. The hotel boasts a range of exceptional dining facilities, including a renowned restaurant and a sumptuous breakfast buffet. For an unforgettable culinary journey, head to the hotel's signature restaurant. With its elegant ambiance and stunning waterfront views, this dining venue offers a feast for the senses. Indulge in a menu crafted with the finest ingredients, showcasing the flavors of Monterey. From fresh seafood caught daily to locally sourced produce, every dish is a masterpiece. Whether you're in the mood for a succulent steak, mouthwatering pasta, or a vibrant vegetarian option, the restaurant's diverse menu has something to satisfy every palate. Start your day off right with a visit to the hotel's breakfast buffet. Wake up to a tempting spread of delectable options, from fluffy pancakes and crispy bacon to made-to-order omelets and freshly baked pastries. Savor your meal while enjoying the warm and inviting atmosphere, setting the perfect tone for a day of exploration in Monterey. With a variety of hot and cold dishes, as well as an array of beverages, the breakfast buffet at Portola Hotel and Spa is the ideal way to fuel up for a day of adventure.

Luxurious and Spacious Rooms at Portola Hotel and Spa

Indulge in a luxurious stay at Portola Hotel and Spa, where a range of spacious and well-appointed rooms await you. Choose from a variety of room types to suit your preferences and needs. For breathtaking views of the harbor, the 2 Queen Beds Harbor View room is the perfect choice. With two comfortable queen beds, you can relax and unwind while enjoying the stunning vistas of the waterfront. If you prefer a tranquil setting, the Courtyard King Room offers a spacious 37 square meters of space with a plush king bed. Experience ultimate comfort and serenity in this elegantly designed room. For families or larger groups, the Courtyard Queen Room provides ample space with two queen beds spread over 33 square meters. Enjoy a comfortable stay with your loved ones in this well-appointed accommodation. Booking your stay at Portola Hotel and Spa through Agoda ensures that you not only get the best prices but also a hassle-free experience. With Agoda's easy-to-use platform, you can conveniently browse and book your preferred room type at the click of a button. Take advantage of Agoda's competitive rates and secure your dream stay at Portola Hotel and Spa today.

Explore the Vibrant Heart of Monterey City Center

Welcome to the bustling and vibrant Monterey City Center, located in the heart of Monterey, California. This charming coastal city offers a delightful mix of history, culture, and natural beauty, making it a perfect destination for travelers seeking a memorable experience. Immerse yourself in the rich history of Monterey as you stroll through the streets lined with beautifully preserved historic buildings. Discover the city's past at the Monterey State Historic Park, which features a collection of adobe buildings dating back to the Spanish colonial era. Explore the fascinating exhibits at the Monterey Museum of Art, showcasing a diverse range of artwork from local and international artists. Nature enthusiasts will be in awe of the stunning natural landscapes that surround Monterey City Center. Just a short distance away, you'll find the iconic Monterey Bay, where you can embark on a whale-watching adventure or simply relax on the pristine beaches. For a unique experience, head to the Monterey Bay Aquarium, known for its mesmerizing exhibits featuring marine life from the Pacific Ocean. After a day of exploration, indulge in the culinary delights that Monterey City Center has to offer. From fresh seafood to international cuisine, the city is a food lover's paradise. Enjoy a leisurely meal at one of the charming waterfront restaurants, where you can savor delicious dishes while enjoying breathtaking views of the bay. With its blend of history, culture, and natural beauty, Monterey City Center is a captivating destination that will leave you with unforgettable memories. Book your stay at Portola Hotel and Spa and immerse yourself in the vibrant heart of this charming coastal city.

Traveling to Portola Hotel and Spa in Monterey

Welcome to Portola Hotel and Spa, a luxurious retreat nestled in the heart of Monterey City Center. Getting to this stunning destination is a breeze, thanks to the convenient airports located near Monterey, CA. If you're flying in from afar, the closest major airport is Monterey Regional Airport (MRY), which is just a short 10-minute drive away from Portola Hotel and Spa. Upon arrival, you can easily hail a taxi or book a ride-sharing service to reach your destination. Alternatively, if you prefer public transportation, the Monterey-Salinas Transit (MST) bus service also offers a direct route from the airport to downtown Monterey. For those traveling from further afield, another option is to fly into Norman Y. Mineta San Jose International Airport (SJC), located approximately 75 miles north of Monterey. From here, you have several transportation options to reach Portola Hotel and Spa. You can rent a car and take the scenic drive down the picturesque California coastline, or you can book a shuttle service that operates between San Jose Airport and Monterey. No matter which airport you choose to arrive at, once you reach Portola Hotel and Spa, you'll be greeted with warm hospitality, luxurious accommodations, and a wide range of amenities. From the moment you step foot in this stunning hotel, you'll be captivated by its elegant ambiance and breathtaking views of Monterey Bay. Whether you're here for a relaxing spa getaway or to explore the natural beauty of the surrounding area, Portola Hotel and Spa is the perfect base for your Monterey adventure.

Discover the Vibrant Surroundings of Portola Hotel and Spa

Nestled in the heart of Monterey, Portola Hotel and Spa offers guests a prime location to explore the vibrant surroundings. Just steps away from the hotel, you will find a plethora of iconic landmarks and attractions that showcase the rich history and natural beauty of the area. One of the most popular landmarks nearby is Cannery Row, a historic waterfront street known for its charming shops, restaurants, and vibrant nightlife. Take a leisurely stroll along this picturesque stretch and immerse yourself in the lively atmosphere. For seafood lovers, Old Fisherman's Wharf is a must-visit destination. Indulge in fresh catches of the day, soak in the stunning ocean views, and even embark on a thrilling whale-watching adventure. History enthusiasts will be delighted by the proximity to Monterey State Historic Park and Colton Hall Museum. Immerse yourself in the fascinating stories of California's past as you explore the preserved buildings and artifacts. If you're in the mood for some retail therapy, Cannery Row Antique Mall offers a treasure trove of unique finds and vintage collectibles. Nature lovers will appreciate the California Sea Otter Game Refuge, where you can observe these adorable creatures in their natural habitat. For a more active experience, head to Monterey Municipal Wharf 2 and enjoy a scenic walk or bike ride along the coast. And if you're looking to stay active during your stay, the nearby Monterey Sports Center offers state-of-the-art facilities and a variety of fitness classes. With its unbeatable location and proximity to these remarkable landmarks and attractions, Portola Hotel and Spa is the perfect base for an unforgettable Monterey adventure.

Convenient Public Transport Stations near Portola Hotel and Spa

Located in the heart of Monterey, California, the Portola Hotel and Spa offers easy access to a range of convenient public transport stations. One of the most popular options is the MST Trolley, which stops just steps away from the hotel. This charming trolley service provides a fun and nostalgic way to explore the city, with stops at major attractions like Fisherman's Wharf, Cannery Row, and the Monterey Bay Aquarium. Whether you're looking to soak up the coastal views or indulge in some retail therapy, the MST Trolley is an excellent choice for getting around the area. In addition to the MST Trolley, guests at the Portola Hotel and Spa can also take advantage of the nearby Monterey Transit Plaza. Situated within walking distance from the hotel, this transportation hub offers connections to various bus lines, including routes to popular destinations like Carmel-by-the-Sea and Pacific Grove. With its convenient location and frequent services, the Monterey Transit Plaza provides a hassle-free way to explore the surrounding area. Whether you're planning a day trip or simply want to venture further afield, this transport station is an excellent starting point for your adventures in Monterey.

A Culinary Adventure Awaits

Indulge in a culinary adventure just steps away from Portola Hotel and Spa. With an array of dining options to choose from, you'll be spoilt for choice. Start your day with a delicious breakfast at Loulou's Griddle In The Middle, a local favorite known for its mouthwatering pancakes and omelettes. For a taste of the sea, head to Schooners Coastal Kitchen & Bar or Lalla Oceanside Grill, where you can savor fresh seafood dishes while enjoying stunning ocean views. If you're in the mood for a tropical escape, Hula's Island Grill is the perfect spot, offering a vibrant atmosphere and a menu filled with Hawaiian-inspired dishes. For a fine dining experience, Chart House is a must-visit, serving up exquisite seafood and steaks in an elegant setting. And if you're craving Mexican cuisine, El Torito is just a short stroll away, offering a menu filled with flavorful dishes and refreshing margaritas. Whether you're in the mood for casual dining or a gourmet feast, the surrounding restaurants near Portola Hotel and Spa have something to satisfy every palate.

Shop 'til you drop in Monterey

Located in the heart of Monterey, the Portola Hotel and Spa is surrounded by an array of shopping landmarks that will delight any shopaholic. Just steps away from the hotel, you'll find A Taste of Monterey-Wine Market & Bistro, where you can indulge in a variety of local wines and gourmet treats. For those with a sweet tooth, Carousel Candies offers a mouthwatering selection of handmade candies and chocolates. If you're looking for unique gifts and souvenirs, Cat's Meow and Monterey Soap and Candle Works are must-visit destinations. Art enthusiasts will appreciate the diverse collection at Venture Gallery, while antique lovers can explore the treasures at Holman Antique Plaza. For those who appreciate outdoor sculptures, Sculptures by the Sea is a must-see. Art lovers can also browse the impressive collection at Koffman Gallery. And if you're in need of some retail therapy, the nearby Del Monte Shopping Center offers a wide range of shops and boutiques. With so many shopping landmarks to explore, your stay at the Portola Hotel and Spa will be a shopper's paradise.

Luxury at an Affordable Price: Portola Hotel and Spa in Monterey

Indulge in a luxurious stay at the Portola Hotel and Spa in Monterey without breaking the bank. With an average price of $449 per room, this upscale hotel offers a truly exceptional experience that is worth every penny. Compared to the average price of a hotel room in Monterey, which is $247, the Portola Hotel and Spa provides incredible value for money. At Portola Hotel and Spa, you can expect to be pampered with top-notch amenities and impeccable service. Each room is elegantly designed with modern furnishings, ensuring a comfortable and relaxing stay. Whether you choose a cozy guest room or a spacious suite, you'll be treated to stunning views of the Monterey Bay or the vibrant cityscape. The hotel's prime location is another reason why it stands out from the rest. Situated in the heart of Monterey, you'll have easy access to popular attractions such as Cannery Row, Fisherman's Wharf, and the iconic Monterey Bay Aquarium. Plus, the hotel offers a complimentary shuttle service to the nearby Monterey Regional Airport, making your arrival and departure hassle-free. Don't miss out on this incredible opportunity to experience luxury at an affordable price. Book your stay at Portola Hotel and Spa in Monterey today and create unforgettable memories in this enchanting coastal city.

A Perfect Stay at Portola Hotel and Spa

Portola Hotel and Spa in Monterey, California is a delightful destination that promises an exceptional experience. With its excellent location, helpful staff, and clean facilities, it's no wonder guests are raving about their stays. The friendly staff goes above and beyond to ensure a memorable visit, making guests feel welcome from the moment they arrive. The hotel's prime location allows guests to easily explore the surrounding area and enjoy all that Monterey has to offer. The rooms are impeccably clean, providing a comfortable and relaxing atmosphere for a restful night's sleep. Additionally, the hotel offers an excellent breakfast that receives rave reviews from guests. With its superb staff, convenient location, and top-notch amenities, Portola Hotel and Spa is the perfect choice for a memorable stay in Monterey.

A Perfect Blend of Luxury and Comfort

Portola Hotel and Spa in Monterey, California is a haven for travelers seeking a truly remarkable stay. With an impressive overall rating of 8.3, this hotel has consistently received positive feedback from its satisfied guests. From the moment you step into the elegant lobby, you'll be greeted by a warm and friendly staff, whose performance has been rated an impressive 8.7. Their dedication to providing exceptional service ensures that every guest feels valued and well taken care of throughout their stay. One of the standout features of Portola Hotel and Spa is its impeccable cleanliness, garnering a remarkable rating of 9.0. From the pristine rooms to the sparkling common areas, the hotel maintains a high standard of hygiene, ensuring a comfortable and worry-free experience for all guests. The attention to detail is evident in every aspect of the hotel, making it a top choice for those who prioritize cleanliness and hygiene. Location is key, and Portola Hotel and Spa excels in this aspect with a stellar rating of 9.5. Situated in the heart of Monterey, guests have easy access to popular attractions such as the Monterey Bay Aquarium and Cannery Row. The hotel's prime location allows guests to explore the vibrant city and its stunning coastline with ease. Whether you're looking to relax on the beach or indulge in some retail therapy, everything is just a stone's throw away. With a rating of 8.4 for facilities, Portola Hotel and Spa offers an array of amenities that cater to every guest's needs. From the luxurious spa and fitness center to the inviting outdoor pool and hot tub, there's something for everyone to enjoy. The hotel's commitment to providing top-notch facilities ensures that guests have a memorable and enjoyable stay. Portola Hotel and Spa is truly a gem in Monterey, offering a perfect blend of luxury, comfort, and exceptional service. With its outstanding ratings for cleanliness, location, staff performance, and facilities, this hotel is a top choice for travelers looking for an unforgettable experience in California.

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Amenities and facilities

Excellent8.6

Facilities

Most talked about facilities
Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Boating
  • Diving
  • Fishing
  • Fitness center
  • Hiking
  • Hot tub
  • Massage
  • Snorkeling
  • Spa
  • Spa/sauna
  • Surfing lessons
  • Swimming pool [outdoor]
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • Bar
  • Breakfast [buffet]
  • Happy hour
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Car power charging station
  • Valet parking
Available in all rooms
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Refrigerator
  • Toiletries
  • TV [flat screen]

Food and dining

Breakfast options
  • American
Restaurants on site
Jacks Monterey
  • Cuisine: American
  • Menu: A-la-carte
Peter B's Brewpub
  • Menu: A-la-carte

Location

Two Portola Plaza, Monterey City Center, Monterey (CA), United States, 93940

Exceptional9.5

Location

Airports
  • Monterey Regional Airport (MRY)
    4.2 km
  • Marina Municipal Airport (OAR)
    14.4 km
Public transportation
  • MST Trolley
    1.7 km
Hospital or clinic
  • Central Coast Allergy & Asthma
    620 m
Shopping
  • Old Monterey Farmer's Market
    50 m
Convenience store
  • 7 Eleven
    1.3 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Monterey State Historic Park
    130 m
  • Old Fisherman's Wharf
    440 m
  • Dennis the Menace Park
    700 m
  • Coast Guard Pier
    890 m
  • Cannery Row
    1.5 km
  • Monterey Bay Aquarium
    2.0 km
  • Monterey Peninsula Recreational Trail
    2.6 km
  • Monarch Grove Sanctuary
    4.1 km
  • Point Pinos Lighthouse
    5.0 km
Nearby landmarks
  • Spa on the Plaza
    50 m
  • Venture Gallery
    50 m
  • Old Monterey Farmer's Market
    50 m
  • Monterey Conference Center
    50 m
  • Koffman Gallery
    80 m
  • Monterey Pines Golf Club
    120 m
  • West Parking Facility
    130 m
  • Spanish Park
    130 m
  • Custom House
    130 m
  • Monterey State Historic Park
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a photo ID and credit card upon check-in.
  • All special requests are subject to availability and additional charges may apply.
  • The property's Club room is closed permanently.
  • Pets are allowed for an additional charge of $58.18 per room, per night. 2 pets per room.
  • Self-Parking is available and subject to an additional charge of USD 22, with taxes is USD 25.55. Valet Parking is USD 27 with taxes are USD 31.36
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Extras
  • Daily Internet/Wi-Fi fee9.95 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants2
  • Number of rooms 379
  • Most recent renovation2020
Parking
  • Daily parking fee22 USD

Property announcements

A valet parking is available and subject to an additional charge USD 31.36 per vehicle per night (inclusive of taxes)

Car parking is available at an additional charge USD 25.55 per vehicle per night (inclusive of taxes)

Reviews of Portola Hotel and Spa from real guests

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8.8

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

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  • 8.8
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  • 8.4
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  • 9.6

Most recent

Location9.5
Cleanliness9.1
Service8.9
Facilities8.6
Value for money8.1
High score for Monterey (CA)
Rating
9+ Exceptional (84)
8-9 Excellent (21)
7-8 Very Good (14)
6-7 Good (4)
<6 Below Expectation (13)
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Showing 136 verified guest comments
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8.8
Excellent
Magnus from United States
Couple
Portola Room - One King Bed
Stayed 1 night in May 2024

Nice, updated option for Monterey for the upper-mid range hotel”

Had a nice, brief visit - hotel was clean with a very nice, updated design aesthetic (if you look closely, you can tell it was an older mid-tier hotel in its previous life) - but since the renovations are relatively recent and tastefully done, it should hold up well for a few more years in that regard. The location is great (very short walk to downtown, Fisherman's Wharf and the state historic park) but a little bit of a trek to Cannery Row area (during the Summer there's a free trolly). Parking is not free, but not too unreasonable compared to the Intercontinental in Cannery Row - around 22 bucks a day for self- parking with ins and outs - also, they let you park there until 3pm on your check out day, which was helpful). The property layout is sort of a mess and I never really got a good sense of the total layout (I didn't see any property maps) - the rooms seem to be in multiple buildings of different ages and the spa is separate (you need to walk from the lobby building to another building, not a big deal). It would have been nice if they offered room service or a box lunch/picnic program for guests to take on their day adventures. Very friendly staff!

Reviewed May 31, 2024
9.6
Exceptional
Emmanuel from United States
Couple
Portola Room - Two Queen Beds
Stayed 2 nights in June 2024

Nice hotel in a great location ”

Whether you’re staying in Monterey to visit Big Sur, to break up a road trip, or for an extended stay, the Portola is very good. The hotel is located in a great spot right in front of the two wharfs and a quick shot onto 17 mile drive or hwy 1. Spacious, modern, immaculately clean room with pleasant common areas. My room had a view of an interior courtyard, but it was advertised as such so no complaints. The hotel is very clearly geared towards large groups, but I found it pleasant regardless and well done. The on-site restaurant is genuinely pretty good. The hotel offers parking for $22 a day, but there is street parking all around the hotel from 6 pm to 10 am, so unless you’ll be staying in town in the mornings, there’s no reason to pay for parking. There’s really nothing to see/do in downtown Monterey aside from the aquarium (cannery row is a total tourist trap) and there are very few restaurants open past 8 or 9 pm, so don’t expect much around you. Good hotel at a very competitive price ($190 usd in mid June).

Reviewed June 15, 2024
9.6
Exceptional
Jennie from United States
Family with young children
Portola Room - Two Queen Beds
Stayed 2 nights in June 2024

Wonderful Stay!”

Beautiful hotel, comfortable, lots of doggies. Rooms are clean. Beds and bedding are fluffy. Closet and entry nook for suitcase and bags. I was here with elderly mom and young kid. Pool is in adjacent building. The room's back patio is a shared private outdoor courtyard with other guests. This is especially nice if you have a kid or dog. Friendly hotel staff. 5 min walk from the Wharf. Free MST Trolley right in front of hotel. Trolley takes you to the key tourist spots every 10-15 min - Aquarium, Cannery Row, The Wharf, Downtown, Portola Hotel. $22 self parking, $27 valet. Restaurant is decent enough 3.5/5.0, but includes doggie options!

Reviewed June 30, 2024
10.0
Exceptional
Natalie from United States
Couple
Portola Room - One King Bed
Stayed 2 nights in May 2024

Great location”

I felt the Portola was in an ideal location for my husband and I. The hotel is a short walk to Old/ downtown Monterey, and the wharf. Should you be so inclined on a much farther walk, you can walk to both the aquarium and Lovers Point . Parking at the facility is convenient, the rooms were clean, and the lobby is pretty with an open air feel.

Reviewed May 08, 2024
8.8
Excellent
Tim from United States
Family with young children
Portola Room - One King Bed
Stayed 3 nights in July 2024

Very nice hotel ”

Our stay was over the 4th of July. The hotel is very nice and and had all the amenities we needed. The room was nice and bed was comfortable. The location couldn't get any better for anyone looking to see Monterey. Only downside was it took them an hour longer than our check in time to get our room ready taking an hour away from us doing something on that day. After the wait and getting into our room my wife pointed out and removed some random long strands of hair found on the bed and around the room. Not a big deal for us so overall 8 out ten would be my overall score.

Reviewed July 13, 2024
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