KAMENOI HOTEL ATAMI

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2-12-3 Minaguchicho, Central Atami, Atami, Japan, 413-0016

Highlights

Excellent room comfort & quality

- Rooms feel spacious and comfortable across several stays.

Rooms are very spacious and ONSEN is very nice as well.
Great view

- Balcony and bay views offer clear sightlines to Atami fireworks and th...

Super value for money, excellent room with view!
Great breakfast

- Breakfast buffet provides many choices and is described as complete an...

Buffet dinner and breakfast were great.
Great for children

- Indoor playroom and kids' play area keep preschool children occupied a...

Have play room for childend to enjoy their time in hotel.
Great food & dining

- Buffet breakfasts and dinners offer a wide variety of dishes and recei...

Facilities

Free Wi-Fi

Free parking

Restaurants

Shuttle service

Family room

Luggage storage

Breakfast

Hot spring bath

About us

Perched on a hill with day‑and‑night views of Sagami Sea and Atami city, KAMENOI HOTEL ATAMI offers rooms with private open‑air onsen and rooftop/infinity baths, perfect for two, plus intimate seasonal seafood kaiseki and evening fireworks vistas. Central Atami location with easy train links to Tokyo. Close to hot-spring resorts, seaside promenades, izakaya streets, Atami Castle and Atami Sun Beach; Atami Station and Ekimae Heiwa shopping street a short drive away. On-site: private hot spring bath, scenic open-air bath and a restaurant serving modern and classic Japanese cuisine. Rooms include air conditioning, complimentary Wi‑Fi and private balconies or terraces; select rooms offer ocean or city views—ideal for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 27 times in last 24 hr

  • I’d highly recommend this hotel for families with children.
    Angela
    Japan
  • Rooms are very spacious and ONSEN is very nice as well.
    Tsuru
    United States
  • Overall, it was a wonderful stay and great value for money.
    SO
    Hong Kong SAR, China
  • Super value for money, excellent room with view!
    Chika
    United Kingdom
  • Really great place, close ocean view, facility was clean.
    Andrew
    United States
See map

8.1Excellent

Location rating score

Excellent location - 550 meters from city center
Parking
FREE
Popular landmarks
Atami Plum Garden
900 m
Kinomiya Shrine
1.0 km
Atami Sun Beach
1.2 km
MOA Museum of Art
2.2 km
Omuro Mountain Lift
20.7 km
Closest landmarks
Atamitokoro Memorial Hospital
410 m
Kiunkaku
670 m
MaxValu
690 m
Kinomiya Railway Station
760 m
Kawanishi Internal Medicine Cardiology Clinic
770 m

Good to know

Value for money8.2
Location rating8.1

Rooms available at KAMENOI HOTEL ATAMI

Deluxe Panorama View Fourth, With Open-Air Bath, Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Ocean view
  • 2 sofa beds and 2 semi doub...
Ocean View Superior Japanese Western - With Private Bathroom, Non-Smoking
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 2 futons and 2 semi double ...
Ocean View Fourth - With Open-Air Bath, Non-Smoking
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 sofa beds and 2 semi doub...
Ocean View Superior Room - With Private Bathroom, Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 2 single beds and 2 sofa be...
Superior Japanese Western - With Private Bathroom, Non-Smoking)
...
  • Room size: 45 m²/484 ft²
  • Ocean view
  • 2 futons and 2 semi double ...
Deluxe Room with Private Bathroom
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 sofa beds and 2 semi doub...
Deluxe Panorama View Family Room - With Private Bathroom, Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Ocean view
  • 2 semi double beds and 2 so...
Deluxe Panorama View Superior Room - With Private Bathroom, Non-Smoking
...
  • Room size: 53 m²/570 ft²
  • Ocean view
  • 2 single beds and 2 sofa be...
Panorama Ocean View Superior Japanese Western with Private Bathroom
...
  • Ocean view
  • 2 futons
  • 2 futons
Ocean View Deluxe Room - With Private Bathroom, Non-Smoking
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 semi double beds and 2 so...

Frequently asked questions

While residing at KAMENOI HOTEL ATAMI, take joy in your early morning or evening stroll at nearby park which include Atami Kaihin Park, Otonashi Water Park, and ACAO FOREST.

The typical room rate for KAMENOI HOTEL ATAMI in the past month is 39442.1 JPY, compared to city's average of 41715.89 JPY.

Past solo travelers that have stayed at this property have given KAMENOI HOTEL ATAMI an average rating of 7.9. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Past families with young children that have stayed at this property have given KAMENOI HOTEL ATAMI an average rating of 7.7. You can look up more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given KAMENOI HOTEL ATAMI an average rating of 8.2. You can check out more in depth customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Kinomiya Railway Station, 763.01 m away from KAMENOI HOTEL ATAMI.

The nearest airport to KAMENOI HOTEL ATAMI is Haneda Airport, 83.0 km away.

Wake up to an excellent buffet breakfast at KAMENOI HOTEL ATAMI. Guests can enjoy breakfast offered with an additional charge of 2500 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

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More about KAMENOI HOTEL ATAMI

More about KAMENOI HOTEL ATAMI

Experience Timeless Comfort at KAMENOI HOTEL ATAMI

Nestled in the scenic coastal city of Atami, Japan, KAMENOI HOTEL ATAMI offers a perfect blend of traditional charm and modern comfort. Established in 1955, this historic hotel has been welcoming guests for decades, providing a warm and inviting atmosphere. Recently renovated in 2015, the hotel combines classic elegance with contemporary amenities, ensuring a memorable stay for every visitor. With 159 thoughtfully designed rooms, KAMENOI HOTEL ATAMI caters to a variety of travelers seeking relaxation and rejuvenation. Check-in begins at 3:00 PM, allowing guests ample time to settle in and explore the beautiful surroundings, while check-out is gracefully scheduled until 11:00 AM. The hotel warmly welcomes families, allowing children aged 1 and above to stay free of charge, making it an ideal destination for family vacations and leisurely getaways.

Unwind and Indulge in a Plethora of Entertainment Facilities at KAMENOI HOTEL ATAMI

At KAMENOI HOTEL ATAMI, we understand the importance of providing our guests with a wide range of entertainment options to enhance their stay. Whether you're looking to relax, have fun, or indulge in some retail therapy, our hotel has got you covered. For those seeking relaxation and rejuvenation, our hotel boasts a luxurious spa where you can pamper yourself with a variety of treatments and therapies. From soothing massages to invigorating facials, our expert therapists will ensure that you leave feeling refreshed and revitalized. If shopping is more your style, you'll be delighted to discover our onsite gift and souvenir shop. Browse through a selection of unique and locally-made items, perfect for finding that special memento or gift for loved ones back home. Whether it's traditional crafts, local delicacies, or stylish fashion accessories, our shop offers something for everyone. At KAMENOI HOTEL ATAMI, we believe in providing our guests with an unforgettable experience. With our exceptional spa and enticing gift shop, you'll have no shortage of entertainment options to make your stay truly remarkable.

Convenient Amenities and Services at KAMENOI HOTEL ATAMI

At KAMENOI HOTEL ATAMI, guests can enjoy a range of convenient facilities and services that make their stay hassle-free and enjoyable. Stay connected with complimentary Wi-Fi available in all rooms and public areas, allowing you to easily browse the web or catch up on work. For guests who smoke, there is a designated smoking area where you can indulge in a cigarette without disturbing others. The hotel also offers luggage storage, ensuring that your belongings are safely stored while you explore the beautiful city of Atami. If you're in need of a quick refreshment or a late-night snack, you'll appreciate the vending machines located within the hotel. They offer a variety of beverages and snacks, perfect for satisfying any cravings. Daily housekeeping services are provided to ensure that your room is always clean and tidy. Additionally, there is a laundromat available on-site, making it convenient for guests to do their laundry during their stay. With these convenient amenities and services, KAMENOI HOTEL ATAMI strives to provide a comfortable and hassle-free experience for all guests.

Convenient Transport Facilities at KAMENOI HOTEL ATAMI

At KAMENOI HOTEL ATAMI, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your journey is smooth and enjoyable. For guests arriving by car, we provide a spacious car park onsite. You can rest assured knowing that your vehicle is safe and secure throughout your stay. Best of all, the car park is free of charge, allowing you to explore Atami and its surrounding areas without worrying about parking fees. In addition to the car park, we also offer a complimentary shuttle service. Whether you need a lift to the train station or want to explore the local attractions, our shuttle service is at your disposal. Sit back, relax, and let our friendly and professional drivers take care of your transportation needs. With our convenient transport facilities, you can easily explore Atami and its beautiful surroundings, knowing that you have a safe place to park your car and a reliable shuttle service at your disposal. Book your stay at KAMENOI HOTEL ATAMI today and experience the utmost convenience in transportation.

Indulge in Exquisite Dining Experiences at KAMENOI HOTEL ATAMI

At KAMENOI HOTEL ATAMI, we pride ourselves on providing our guests with exceptional dining experiences that will tantalize their taste buds and leave them craving for more. Our hotel boasts a delightful restaurant that offers a wide array of culinary delights, ensuring that there is something to satisfy every palate. Start your day off right with our sumptuous breakfast buffet, where you can indulge in a variety of freshly baked pastries, aromatic coffee, and an assortment of delectable dishes. Whether you prefer a hearty Japanese breakfast or a continental spread, our buffet has it all. With a range of options including freshly squeezed juices, seasonal fruits, and made-to-order omelets, you are guaranteed to find something to suit your morning cravings. After a day of exploring the charming city of Atami, return to our hotel and treat yourself to a memorable dining experience at our restaurant. With a menu that showcases the finest local and international cuisine, our talented chefs use only the freshest ingredients to create culinary masterpieces that are sure to delight even the most discerning palates. From succulent seafood dishes to tender grilled meats, each bite is a symphony of flavors that will transport you to gastronomic bliss. With our daily housekeeping service, you can rest assured that your dining experience at KAMENOI HOTEL ATAMI will always be accompanied by impeccable cleanliness and attention to detail. Our dedicated team ensures that the restaurant and buffet area are immaculately maintained, creating a welcoming and hygienic environment for you to enjoy your meals. Whether you are a food enthusiast or simply looking for a delightful dining experience, KAMENOI HOTEL ATAMI's dining facilities are sure to exceed your expectations. Indulge in the culinary wonders that await you at our restaurant and start each day with a breakfast buffet that will leave you energized and satisfied.

Explore Luxurious Room Options at KAMENOI HOTEL ATAMI

KAMENOI HOTEL ATAMI offers a diverse selection of beautifully appointed rooms designed to cater to every guest's preference. Choose from the spacious Superior Rooms with Private Bathrooms, each covering 42 square meters and featuring either two sofa beds or two single beds, perfect for a comfortable stay with stunning ocean views. For those seeking even more space and panoramic vistas, the Deluxe Panorama View Superior Rooms, measuring 53 square meters, provide an elevated experience with the same flexible bedding options. Families and groups will appreciate the Deluxe Panorama View Family Rooms, offering ample space of 53 square meters with cozy bedding arrangements, ensuring everyone enjoys their stay in style. Additionally, the hotel presents a variety of Japanese Western-style rooms, including the Superior Japanese Western rooms at 45 square meters with traditional futons or semi double-beds, and the Deluxe Panorama View Japanese Western rooms at 56 square meters, ideal for guests seeking a blend of Japanese tradition and modern comfort. For guests with accessibility needs, the Ocean View Fourth Accessible rooms provide 48 square meters with open-air baths, combining scenic views with convenience. Booking these rooms through Agoda guarantees you the best prices and a hassle-free reservation process, making your journey to Atami smooth and enjoyable from the very start.

Discover Central Atami: A Coastal Gem in Japan

Central Atami is a vibrant hub that beautifully blends the serene charm of coastal living with the lively atmosphere of a bustling town. Located along the picturesque shores of Sagami Bay, this area is renowned for its stunning ocean views, hot springs, and rich cultural heritage. As you stroll through the streets, you’ll encounter an array of delightful shops, inviting cafes, and traditional ryokans, each offering a glimpse into the local lifestyle. The aroma of fresh seafood wafts through the air, inviting you to savor the culinary delights that Atami has to offer, from sushi to tempura, all made with the freshest ingredients. Atami is also home to several notable attractions that are sure to captivate visitors. The iconic Atami Castle, perched on a hilltop, provides breathtaking panoramic views of the coastline and the surrounding mountains, making it a perfect spot for photography enthusiasts. For those seeking relaxation, the area boasts numerous onsen (hot springs) where you can unwind and soak in the therapeutic waters. As the sun sets, Central Atami transforms into a magical place, with vibrant lanterns illuminating the streets and the sound of waves crashing against the shore creating a soothing soundtrack to your evening. Whether you’re looking for adventure, relaxation, or a taste of local culture, Central Atami offers an unforgettable experience.

Traveling from Nearest Airports to KAMENOI HOTEL ATAMI

Reaching KAMENOI HOTEL ATAMI from the nearest airports is a breeze, ensuring a smooth start to your stay in this beautiful coastal city. The closest major airport is Tokyo Haneda Airport (HND), located approximately 90 kilometers away. From Haneda, you can take the Airport Limousine Bus directly to Atami Station, which offers a scenic route through the lush landscapes of the Izu Peninsula. The journey takes about 2 to 2.5 hours, allowing you to relax and soak in the views before arriving at your destination. Once you reach Atami Station, KAMENOI HOTEL ATAMI is just a short 10-minute taxi ride away, or you can opt for a leisurely 15-minute walk, taking in the vibrant atmosphere of the city as you go. Alternatively, if you're flying into Narita International Airport (NRT), the journey will take a bit longer, approximately 3 to 3.5 hours. You can take the Narita Express train to Tokyo Station and then transfer to the Shinkansen (bullet train) bound for Atami Station. This high-speed train experience is not only efficient but also offers breathtaking views of Japan's countryside. Upon your arrival at Atami Station, the hotel is conveniently accessible by taxi or a short stroll, making it easy to settle into your accommodation. Whether you’re traveling from Haneda or Narita, the journey to KAMENOI HOTEL ATAMI is designed to be as enjoyable and stress-free as possible.

Affordable Luxury: Experience Atami at a Great Price

Nestled in the heart of Atami, KAMENOI HOTEL ATAMI offers a luxurious escape without breaking the bank. With an average room price of just $206, this hotel provides exceptional value for money compared to the city's average price of $232. At KAMENOI HOTEL ATAMI, guests can indulge in the ultimate comfort and relaxation without compromising their budget. The spacious and well-appointed rooms are designed with contemporary elegance, offering stunning views of the city or the breathtaking ocean. Each room is equipped with modern amenities, ensuring a comfortable stay for every guest. Whether you are visiting Atami for a romantic getaway or a family vacation, KAMENOI HOTEL ATAMI provides an unbeatable combination of affordability and luxury. From the tranquil onsen hot springs to the delectable dining options, this hotel offers a range of facilities to enhance your stay. So why settle for an average hotel when you can experience the best of Atami at a fraction of the cost? Book your stay at KAMENOI HOTEL ATAMI today and immerse yourself in the beauty of this charming coastal city.

A Memorable Stay at KAMENOI HOTEL ATAMI

Discover the charm and comfort of KAMENOI HOTEL ATAMI through the glowing reviews of its satisfied guests. With an overall rating of 7.9, this hotel has consistently impressed visitors with its exceptional value, top-notch facilities, and immaculate cleanliness. Situated in the picturesque city of Atami, Japan, this hotel offers a truly unforgettable experience for travelers seeking a relaxing and memorable stay. One of the standout features of KAMENOI HOTEL ATAMI is its excellent value for money. With a rating of 7.9 for value, guests have praised the hotel for its affordable rates without compromising on quality. From the moment you step into the hotel, you'll be greeted by a warm and inviting atmosphere, ensuring that every penny spent is well worth it. Whether you're traveling on a budget or looking for a great deal, KAMENOI HOTEL ATAMI offers exceptional value that will exceed your expectations. Another aspect that sets KAMENOI HOTEL ATAMI apart is its impressive facilities. With a rating of 7.8, guests have raved about the hotel's range of amenities that cater to their every need. From the well-equipped fitness center to the rejuvenating spa, there is something for everyone to enjoy. Whether you're looking to unwind with a dip in the outdoor pool or indulge in a pampering massage, the hotel's facilities guarantee a truly indulgent and relaxing experience. With KAMENOI HOTEL ATAMI, you can expect nothing less than a seamless blend of comfort and convenience.

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Amenities and facilities

Excellent8.0

Facilities

Languages spoken
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Game room
  • Public bath
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Restaurants
  • Vending machine
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Heating in public area
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Kids facilities
  • Kids meal
  • Playground
Access
  • Fire extinguisher
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service

Food and dining

Restaurants on site
ATAMI BOLD KITCHEN
  • Cuisine: Buffet

Location

2-12-3 Minaguchicho, Central Atami, Atami, Japan, 413-0016

Excellent8.1

Location

What's nearby

Popular landmarks
  • Atami Plum Garden
    900 m
  • Kinomiya Shrine
    1.0 km
  • Atami Sun Beach
    1.2 km
  • MOA Museum of Art
    2.2 km
  • Omuro Mountain Lift
    20.7 km
  • Izu Shaboten Zoo
    20.8 km
  • Mt. Omuro
    21.2 km
  • Izu Granpal Park
    21.4 km
  • Jogasaki Suspension Bridge
    23.4 km
  • Jogasaki Coast
    23.4 km
Nearby landmarks
  • Atamitokoro Memorial Hospital
    410 m
  • Kiunkaku
    670 m
  • MaxValu
    690 m
  • Kinomiya Railway Station
    760 m
  • Kawanishi Internal Medicine Cardiology Clinic
    770 m
  • Kinomiya
    780 m
  • Atami Baien Ume Blossom Festival
    780 m
  • Atami Geigi Kenban Kabu Renjo
    790 m
  • Bar Negroni
    800 m
  • FRA
    810 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • For Children age between 0 to 2, pay 1,650 JPY per person per night at the property.
  • [Tax] A separate bath tax will be charged based on the regulations. Please pay at the front desk.
  • All rooms are non-smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until22:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)2500 JPY
The property
  • Year property opened1955
  • Room voltage100
  • Number of rooms 159
  • Most recent renovation2015
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • License Id / Local Tax ID/ Entity Name熱保衛第331号 の81
Parking
  • Daily parking fee0 JPY

Property announcements

Guests 12 years old or older will be charged a separate JPY 150 per person per night for bathing tax and JPY 200 per person per night for accommodation tax. (The accommodation tax is effective from April, 2025.)

To follow the Invoice System, one receipt will be issued for each payment or transaction. Receipts that split the room fee for one night or for only part of the total amount cannot be issued.

Reviews of KAMENOI HOTEL ATAMI from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 8.4
  • 8.0
  • 8.0
  • 9.6
  • 8.8
  • 7.2
  • 9.2
  • 7.2
  • 4.8

Most recent

From 2,795 reviews

  • Cleanliness score 8.3 out of 10 and is a high score in Atami
  • Facilities score 8 out of 10 and is a high score in Atami
  • Location score 8.1 out of 10 and is a high score in Atami
  • Service score 8.3 out of 10 and is a high score in Atami
  • Value for money score 8.2 out of 10 and is a high score in Atami
Guest Type
Room Type
Language

Show reviews that mention 

Breakfast

Mentioned in 147 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Cleanliness

Mentioned in 125 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Dinner

Mentioned in 112 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Service

Mentioned in 105 reviews
sentiment-positive-indicator
69% Positive
sentiment-negative-indicator
30% Unfavourable

Room view

Mentioned in 97 reviews
sentiment-positive-indicator
95% Positive
sentiment-negative-indicator
4% Unfavourable

Room size

Mentioned in 65 reviews
sentiment-positive-indicator
100% Positive

Kids facilities

Mentioned in 60 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
10% Unfavourable

Hot spring

Mentioned in 49 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Location

Mentioned in 44 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable
Changed to review page 1
  1. 9.2Exceptional

    Yoshiko from Japan
    Family with teens
    Deluxe Panorama View Fourth, With Open-Air Bath, Non-Smoking
    Stayed 1 night in March 2026

    “Exceptional”

    We booked two rooms for a family trip. The rooms were clean and beautiful after the renovation. The staff was kind and very pleasant. The breakfast and dinner buffets were delicious. One room had an outdoor bath, but perhaps due to the low outside temperature, the maximum temperature it reached (probably around 42 degrees) did not warm the water in the tub, and although the staff came to check it, they couldn't increase the temperature, nor could we drain and refill the tub, so it was cold. I tried to use a washbasin to drain out the water for an extended period, but it didn't work. That was the only disappointment. The water in the large public bath was very pleasant. The room with the outdoor bath also had a coffee server, which was nice. The ordinary room was inexpensive and had a regular indoor bath, and it was good that we could see the ocean. Both rooms had baskets for going to the large public bath, and it was nice to have ReFa hair dryers, hair straighteners, and shower heads. I would like to use this hotel again.

    Reviewed March 26, 2026
    Auto-translated through generative A.I.

    この度は亀の井ホテル熱海をご利用いただき、誠にありがとうございます。 また、ご家族での大切なご旅行に当ホテルをお選びいただき、心より御礼申し上げます。 リニューアル後のお部屋やお食事、スタッフの対応につきましてご満足いただけたとのこと、大変嬉しく拝読いたしました。熱海の景色とともに、ご家族皆様でゆったりとしたひとときをお過ごしいただけておりましたら何よりでございます。 一方で、露天風呂付き客室の温度につきましてはご不便をおかけし、誠に申し訳ございません。快適にご利用いただけるよう、設備の点検・改善に努めてまいります。 そのような中でも「また利用したい」とのお言葉を頂戴し、心より感謝申し上げます。 ぜひまた皆様で四季折々、表情を変える熱海の景色を楽しみにお越しくださいませ。スタッフ一同、心よりお待ち申し上げております。 亀の井ホテル熱海 フロント

    Responded March 27, 2026
    KAMENOI HOTEL ATAMI
  2. 8.0Excellent

    YUJI from Japan
    Family with teens
    Superior Room with Private Bathroom
    Stayed 1 night in August 2026

    “Atami trip from August 13 to August 14, 2026.”

    The location is on a high hill away from the sea, with a car or shuttle bus available (reservation required; for details, please check the hotel website). Room 423 was at the end of the building, but the view from the balcony was good. There were four adults, and the size was more than adequate. Both dinner and breakfast were buffet-style, with a Hawaiian fair offering a variety of delicious options. The large public bath with hot springs (no displayed effects, but it is Atami...) was also very pleasant. Although the price was higher due to the busy season, I was satisfied. *There is also a shuttle service from Kinomiya Station to the hotel, and traveling by train to Atami Station is also an option.

    Reviewed August 25, 2026
    Auto-translated through generative A.I.

    この度は、亀の井ホテル熱海をご利用いただき、誠にありがとうございます。 バルコニーからの眺望や大人4名様でもゆったりお過ごしいただけるお部屋、夕朝食のビュッフェをご満喫いただけたとのこと、大変嬉しく拝読いたしました。ハワイアンフェアもお楽しみいただけたようで何よりでございます。 大浴場でも気持ちよくお過ごしいただき、繁忙期のご宿泊にもかかわらず「満足」とのお言葉をいただけましたこと、スタッフ一同大きな励みとなっております。 当ホテルは海から少し離れた高台にございますが、熱海の海と街並みを見渡す開放的な眺望をお楽しみいただけるのが魅力のひとつです。送迎バスもご利用いただきながら、熱海観光と合わせて便利にご滞在いただけましたら幸いです。 これからも、熱海ならではの景色と季節のお食事、温泉を楽しんでいただけるホテルを目指してまいります。また熱海へお越しの際は、ぜひ当ホテルへお立ち寄りくださいませ。 亀の井ホテル熱海 フロント

    Responded August 27, 2026
    KAMENOI HOTEL ATAMI
  3. 9.6Exceptional

    F from Japan
    Family with teens
    Superior Japanese Western - With Private Bathroom, Non-Smoking)
    Stayed 1 night in March 2026

    “Exceptional”

    Both breakfast and dinner were buffets with a wide variety of delicious options. The restaurant staff were also very efficient and left a good impression. The location on a high point offered a great view, and the room was spacious, making for a very satisfying experience.

    Reviewed April 11, 2026
    Auto-translated through generative A.I.

    この度は亀の井ホテル熱海をご利用いただき、誠にありがとうございます。 お食事やスタッフの対応、そして高台からの景色やお部屋にご満足いただけたとのこと、「最高」とのお言葉を頂戴し大変嬉しく拝読いたしました。 これからも、心に残る景色と美味しいひとときをお届けできるよう努めてまいります。 ぜひまた、特別な時間を過ごしにお越しくださいませ。スタッフ一同、心よりお待ち申し上げております。 亀の井ホテル熱海 フロント

    Responded April 14, 2026
    KAMENOI HOTEL ATAMI
  4. 9.2Exceptional

    HISANORI from Japan
    Family with young children
    Superior Room with Private Bathroom
    Stayed 1 night in August 2026

    “It was a satisfactory hotel.”

    We stayed with our 4-year-old and 1-year-old children, and the room was clean and spacious, allowing us to relax comfortably. The buffet was extensive, and we were satisfied with both dinner and breakfast. The children also seemed to enjoy their first experience with an onsen.

    Reviewed August 11, 2026
    Auto-translated through generative A.I.

    この度は、亀の井ホテル熱海をご利用いただき、誠にありがとうございます。 お子様とのご旅行で、快適にお過ごしいただけたとのこと、大変嬉しく拝読いたしました。清潔で広々としたお部屋や、ゆったりとしたベッドでご家族皆様にお寛ぎいただけたようで何よりでございます。 夕食・朝食のビュッフェにもご満足いただき、お子様には初めての温泉も楽しんでいただけたとのこと、私どもも嬉しい限りでございます。 これからも小さなお子様連れのご家族にも安心して楽しんでいただけるホテルづくりに努めてまいります。また皆様でお越しいただける日を、スタッフ一同心よりお待申し上げております。 亀の井ホテル熱海 フロント

    Responded August 13, 2026
    KAMENOI HOTEL ATAMI
  5. 8.8Excellent

    YUKO from Japan
    Family with young children
    Superior Japanese Western - With Private Bathroom, Non-Smoking)
    Stayed 1 night in August 2026

    “The best birthday”

    We stayed with three generations for my 60th birthday celebration. My grandchildren had a blast at the kids' park. The food was delicious, the baths were clean, and all the staff were very kind. Above all, the view from the balcony, where we could see the ocean, was wonderful. Since it happened to be a fireworks festival, we were able to watch beautiful fireworks from the balcony, making it the best day ever.

    Reviewed August 10, 2026
    Auto-translated through generative A.I.

    この度は、亀の井ホテル熱海をご利用いただき、誠にありがとうございます。 お孫様にはキッズパークをお楽しみいただき、お料理やお風呂、スタッフの対応にもご満足いただけたとのこと、大変嬉しく拝読いたしました。 また、海を望むバルコニーから夜空を彩る花火をご覧いただき、お祝いにふさわしい特別なひとときをお過ごしいただけたこと、私どもも嬉しい気持ちでいっぱいでございます。「最高の一日」とのお言葉は、スタッフにとって何よりの励みです。 これからも、ご家族皆様の大切な思い出に寄り添えるホテルを目指してまいります。また皆様でお越しいただける日を、スタッフ一同心よりお待ち申し上げております。 亀の井ホテル熱海 フロント

    Responded August 13, 2026
    KAMENOI HOTEL ATAMI
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