Herloom Hotel & Residence BSD - Tangerang

4 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten, Herloom BSD, Serpong, Tangerang, Indonesia, 15332

Highlights

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Free Wi-Fi

Swimming pool

Free parking

Front desk [24-hour]

Fitness center

Restaurant

Bar

Sauna

About us

Herloom Hotel & Residence BSD in Tangerang offers modern elegance and homey comfort for two travelers. Each serviced residence includes a kitchenette and washing machine, blending urban vibrancy with a tranquil retreat in Serpong. Located in Serpong, Tangerang, Herloom Hotel & Residence BSD offers convenient access to AEON Mall and nearby green spaces. Perfect for leisure or business, it features air-conditioned rooms with free WiFi, private balconies or terraces, and serene city or outdoor views. Guests can enjoy a refreshing pool, on-site dining, and a chic salon for added relaxation, making it an ideal sanctuary for two travelers. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Tangerang are being booked every minute!
Cleanliness 9.5
Location 9.4
Service 9.4
Value for money 9.4

Based on 1,599 verified reviews

Cleanliness

9.5

Location

9.4

Service

9.4

Value for money

9.4

Facilities

9.3

See map

9.4Exceptional

Location rating score

Exceptional location - 1.77 kilometers from city center
Parking
FREE
Popular landmarks
Scientia Square Park (SQP)
2.2 km
Summarecon Mal Serpong
3.2 km
Indonesia Convention Exhibition (ICE)
3.5 km
AEON Mall BSD City
4.2 km
Teras Kota Mall BSD City
4.5 km
Closest landmarks
Ayuntamiento
620 m
Situ Cihuni
800 m
Samara Center Park
800 m
Lulu
1.6 km
Bethsaida Hospitals
1.9 km

Good to know

Value for money9.4
Location rating9.4
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport16.0 km

Rooms available at Herloom Hotel & Residence BSD - Tangerang

Premier City View Room
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 Bedroom Deluxe
...
  • Room size: 48 m²/517 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
studio deluxe
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Two Bedroom Executive
...
  • Room size: 63 m²/678 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
One-Bedroom Premier Twin
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 48 m²/517 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Deluxe Apartment
...
  • 1 double bed
  • 1 double bed
Enter dates to see prices
One Bedroom Premier Twin
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices
Two Bedroom Suite
...
  • Room size: 75 m²/807 ft²
  • 2 single beds and 1 queen b...
  • 2 single beds and 1 queen b...
Enter dates to see prices
More about Herloom Hotel & Residence BSD - Tangerang

More about Herloom Hotel & Residence BSD - Tangerang

Experience Modern Comfort at Herloom Hotel & Residence BSD - Tangerang

Nestled in the vibrant city of Tangerang, Indonesia, the Herloom Hotel & Residence BSD offers a luxurious retreat for travelers seeking both comfort and convenience. As a distinguished 4-star hotel, it boasts a contemporary design that harmoniously blends modern aesthetics with warm hospitality. With 165 elegantly appointed rooms, guests can unwind in style while enjoying the myriad of amenities that this hotel has to offer. Check-in is a breeze at Herloom Hotel, starting from 2:00 PM, allowing you to settle in and recharge after your journey. The hotel’s check-out time is set for 12:00 PM, providing ample time to enjoy a leisurely morning before departing. Please note that the hotel has a child policy in place, as children are not permitted to stay free of charge, and additional fees may apply. Whether you are traveling for business or leisure, Herloom Hotel & Residence BSD is the perfect base for exploring the dynamic surroundings of Tangerang.









Convenience Facilities at Herloom Hotel & Residence BSD - Tangerang

At Herloom Hotel & Residence BSD - Tangerang, convenience is at the forefront of your stay. Offering an array of thoughtful amenities, this hotel ensures that guests experience seamless comfort throughout their visit. Enjoy the ease of laundry service, allowing you to refresh your wardrobe without the hassle of finding a laundromat. Whether you’re in town for business or leisure, this facility provides the perfect solution for maintaining a polished appearance. Stay connected with complimentary free Wi-Fi available in all rooms, enabling you to catch up on emails, stream your favorite shows, or share your travel experiences with friends and family in real-time. Additionally, the daily housekeeping service guarantees that your room remains a tranquil oasis, meticulously cleaned and organized to provide a welcoming environment. At Herloom Hotel & Residence BSD - Tangerang, every detail is designed to enhance your stay, making it a perfect choice for travelers seeking convenience and comfort.

Seamless Travel Experience at Herloom Hotel & Residence BSD - Tangerang

At Herloom Hotel & Residence BSD - Tangerang, convenience is paramount, especially when it comes to transportation. The hotel offers an efficient airport transfer service, ensuring that guests arrive and depart with ease. Whether you’re landing at Soekarno-Hatta International Airport or catching a flight, the dedicated transfer service provides a hassle-free connection, allowing you to focus on enjoying your stay rather than navigating the complexities of travel. For those traveling by car, Herloom Hotel & Residence features a spacious and secure car park, providing peace of mind for guests with their own vehicles. The parking facility is conveniently located, making it easy to access the hotel and explore the vibrant surroundings of Tangerang. With these transport facilities, guests can experience a seamless travel journey, tailored to their needs and ensuring a comfortable stay at this exquisite residence.

Comfort and Convenience Await at Herloom Hotel & Residence BSD - Tangerang

At Herloom Hotel & Residence BSD - Tangerang, every room is designed to be a sanctuary of comfort, ensuring that guests feel right at home during their stay. Each accommodation is equipped with air conditioning, allowing you to escape the tropical heat and enjoy a refreshing atmosphere at your leisure. The modern decor is complemented by a spacious layout, providing you with ample room to relax and unwind after a day of exploring the vibrant surroundings of Tangerang. For your convenience, every room features a television, perfect for catching up on your favorite shows or enjoying a movie night in. A refrigerator is also included, allowing you to store snacks and beverages for those late-night cravings or to chill a refreshing drink. Additionally, the en-suite bathrooms come stocked with high-quality toiletries, ensuring you have everything you need for a rejuvenating experience. Whether you’re traveling for business or leisure, the thoughtfully designed room facilities at Herloom Hotel & Residence BSD - Tangerang promise a delightful and hassle-free stay.

Culinary Delights at Herloom Hotel & Residence BSD - Tangerang

At Herloom Hotel & Residence BSD - Tangerang, dining is an experience that tantalizes the senses and celebrates the rich flavors of Indonesia. The hotel features a beautifully designed restaurant that serves a diverse menu, blending traditional Indonesian cuisine with contemporary culinary techniques. Guests can indulge in a variety of dishes crafted from locally sourced ingredients, ensuring that every meal is not only delicious but also supports the local community. The warm ambiance, complemented by attentive service, creates a perfect setting for both casual dining and special occasions. For those looking to unwind after a long day of exploring Tangerang, the hotel’s lounge area offers a relaxed atmosphere where guests can enjoy a selection of refreshing beverages and light snacks. The lounge is the ideal spot to connect with friends or simply savor a quiet moment while enjoying a cup of locally brewed coffee or a signature cocktail. Whether it’s a hearty breakfast to kickstart your day or a cozy dinner to wind down, Herloom Hotel & Residence BSD - Tangerang promises a delightful culinary journey that will leave guests craving more.

Discover the Room Offerings at Herloom Hotel & Residence BSD - Tangerang

At Herloom Hotel & Residence BSD - Tangerang, guests are greeted with a splendid selection of thoughtfully designed rooms that cater to every traveler's needs. The 1 Bedroom Deluxe, sprawling across 48 square meters, offers a serene retreat with a luxurious double bed, perfect for couples seeking a romantic getaway. For those who crave a touch more space, the Premier City View Room at 53 square meters provides stunning vistas of the vibrant cityscape, allowing guests to unwind in style amidst the hustle and bustle of Tangerang. Families and groups will find the Two Bedroom Suite to be an ideal choice, featuring 74 square meters of ample space, ensuring everyone can enjoy their privacy while still being together. The Two Bedroom Executive, at 63 square meters, elevates the experience further with its sophisticated layout, while the One-Bedroom Premier Twin, also at 53 square meters, is perfect for friends traveling together, offering two single beds for ultimate comfort. Lastly, the Studio Deluxe, a cozy 24 square meters, is perfect for solo travelers or couples looking for a compact yet stylish space. Booking these exquisite rooms through Agoda not only guarantees the best prices but also ensures a hassle-free experience, allowing you to focus on creating unforgettable memories during your stay.

Discover the Vibrant Charm of Serpong in Tangerang

Nestled in the heart of Tangerang, Serpong is a dynamic urban district that seamlessly blends modernity with nature, offering a unique experience for both residents and visitors. Known for its lush green spaces and well-planned residential areas, Serpong is a thriving hub that boasts an array of shopping malls, dining options, and recreational facilities. The area is dotted with parks and gardens, such as the popular BSD City Park, where families can enjoy leisurely strolls, picnics, and outdoor activities amid the serene surroundings. Serpong is also a culinary paradise, featuring a diverse selection of restaurants, cafes, and street food stalls that cater to every palate. From traditional Indonesian dishes to international cuisine, food enthusiasts will find themselves spoiled for choice. Additionally, the area is home to several educational institutions, making it a favored choice for families seeking a balanced lifestyle. With its excellent connectivity to Jakarta and other parts of the Greater Jakarta area, Serpong is not just a place to live but a vibrant community that offers a perfect blend of work and play.

Traveling from the Nearest Airport to Herloom Hotel & Residence BSD - Tangerang

To reach Herloom Hotel & Residence BSD - Tangerang from the nearest airport, Soekarno-Hatta International Airport (CGK), you have a few convenient options. The distance from the airport to the hotel is approximately 30 kilometers, making it an easy journey. The most popular choice is to take a taxi or a ride-hailing service, which can be arranged easily at the airport. The drive typically takes around 45 minutes to an hour, depending on traffic conditions. As you travel, enjoy the views of bustling Jakarta and the lush greenery that gradually transitions into Tangerang as you approach your destination. Alternatively, for those looking to combine comfort with a bit of adventure, you can opt for a private car rental. This allows you to explore the surroundings at your own pace. Once you’ve picked up your vehicle, follow the signs towards the Jakarta-Merak Toll Road, which leads directly to BSD City, where Herloom Hotel & Residence is located. This route not only offers a seamless journey but also gives you the opportunity to take in the vibrant local culture and scenery along the way, making your arrival at the hotel even more special.

Explore the Vibrant Surroundings of Herloom Hotel & Residence BSD - Tangerang

Nestled in the dynamic BSD area, Herloom Hotel & Residence offers easy access to a variety of attractions that cater to both leisure and recreational pursuits. Just a stone's throw away, Scientia Square Park (SQP) invites visitors to enjoy its lush green landscapes, jogging tracks, and vibrant gardens, making it the perfect spot for a refreshing morning stroll or a family picnic. The park's engaging activities and serene atmosphere create a delightful escape from the hustle and bustle of city life. For water enthusiasts, the nearby Ocean Park BSD and Ocean Park Water Adventure provide a thrilling day out with family and friends. With an array of water slides, wave pools, and fun-filled attractions, these parks promise an exhilarating experience for all ages. Golf lovers can also indulge in a round at the prestigious Damai Indah Golf & Country Club - BSD, where stunning views and impeccable greens await. With such an exciting lineup of nearby landmarks and attractions, guests at Herloom Hotel & Residence can effortlessly immerse themselves in the vibrant culture and recreational opportunities that Tangerang has to offer.

Convenient Access to Public Transport at Herloom Hotel & Residence BSD - Tangerang

Nestled in the vibrant BSD area of Tangerang, Herloom Hotel & Residence offers guests an exceptional advantage when it comes to public transport accessibility. Just a short distance away, Rawa Buntu Station serves as a vital hub for both locals and visitors alike. This station connects travelers to various destinations across the region, making it easy for guests to explore the bustling city of Jakarta or enjoy the serene landscapes of Tangerang. With frequent train services, Rawa Buntu ensures that your journey is not only convenient but also efficient, allowing you to maximize your time spent in this dynamic locale. Additionally, the nearby Stasiun Serpong Station further enhances the transport options available to guests at Herloom Hotel & Residence. Located within a quick drive or a leisurely walk, this station provides access to a broader network of train lines, facilitating seamless travel to key attractions and business districts. Whether you’re venturing into the heart of Jakarta for a day of sightseeing or heading to a meeting in the surrounding areas, both Rawa Buntu and Stasiun Serpong Stations offer a reliable and hassle-free gateway to your adventures, ensuring that your stay at Herloom is as enjoyable as it is convenient.

Culinary Delights Surrounding Herloom Hotel & Residence BSD - Tangerang

Guests at Herloom Hotel & Residence BSD - Tangerang are spoiled for choice when it comes to dining options in the vicinity. Just a stone's throw away, Gubug Berkah Resto offers a delightful blend of traditional Indonesian flavors in a cozy setting, perfect for family meals. For those craving a unique twist on duck dishes, Bebek Kaleyo BSD is a must-visit, renowned for its mouthwatering preparations that will tantalize your taste buds. If you're in the mood for a casual bite, Blenger Burger serves up juicy, flavorful burgers that are sure to satisfy any craving. For a taste of authentic Indonesian cuisine, Pagi Sore BSD is highly recommended, where you can relish a variety of traditional dishes. Shabu Hachi Gading Serpong brings a delightful hot pot experience, perfect for sharing with friends or family. Don’t miss Soto Betawi H. Mamat, famous for its rich and aromatic beef soup that embodies the essence of Jakarta's culinary heritage. For those who enjoy spicy food, Waroeng Spesial Sambal offers a vibrant selection of sambals to accompany your meal, elevating your dining experience. Gubug Makan Mang Engking BSD provides a unique dining experience with its beautiful setting by the water, specializing in fresh seafood and traditional Indonesian dishes. Lembur Kuring Sunburst BSD is another local favorite, known for its warm ambiance and diverse menu. Finally, Warung Tuman BSD rounds out the options with its casual atmosphere and hearty meals that cater to every palate. Whether you're in the mood for fine dining or a quick snack, the culinary scene surrounding Herloom Hotel & Residence BSD - Tangerang has something for everyone.

Shop Till You Drop: Shopping Landmarks Near Herloom Hotel & Residence BSD - Tangerang

Herloom Hotel & Residence BSD - Tangerang is perfectly situated amidst a vibrant shopping landscape that caters to every taste and preference. Just a stone's throw away, Winara Boutique offers a unique selection of local fashion and artisanal goods, making it a must-visit for those seeking one-of-a-kind treasures. For a more expansive shopping experience, The Breeze BSD CITY is a bustling lifestyle hub that combines shopping, dining, and entertainment, all set against a picturesque backdrop. If you're in the mood for a more traditional mall experience, ITC BSD and Teraskota BSD provide a variety of retail options, from electronics to fashion at competitive prices. Additionally, the nearby Summarecon Mal Serpong boasts a plethora of international brands and gourmet dining, ensuring that you find everything you need under one roof. Lastly, Teras Kota Mall BSD City is a charming destination that blends shopping with community events, making it a delightful spot to unwind after a day of exploration. With these shopping landmarks at your fingertips, your stay at Herloom Hotel & Residence is sure to be a retail therapy dream come true.

Affordable Luxury at Herloom Hotel & Residence BSD - Tangerang

When it comes to finding the perfect accommodation in Tangerang, Herloom Hotel & Residence BSD stands out for its exceptional value and modern amenities. With an average room price ranging from $51 to $75, guests can indulge in a blend of comfort and style that is hard to find elsewhere in the city. This pricing positions Herloom Hotel as a premium choice, offering a superior experience compared to the average hotel room in Tangerang, which typically falls between $26 and $50. Staying at Herloom means you not only enjoy well-appointed rooms and outstanding service but also access to facilities that enhance your overall experience. The hotel’s competitive pricing reflects its commitment to quality and guest satisfaction, making it an ideal choice for both business travelers and vacationers who seek a touch of luxury without breaking the bank. Choosing Herloom Hotel & Residence BSD is not just about finding a place to stay; it’s about investing in a memorable experience that elevates your time in Tangerang.





Exceptional Experience at Herloom Hotel & Residence BSD - Tangerang

Herloom Hotel & Residence BSD - Tangerang stands out as a premier destination for travelers seeking comfort and quality in the heart of Tangerang, Indonesia. With an impressive overall rating of 9.4, guests consistently praise the hotel for its remarkable value, which reflects the perfect balance between affordability and luxury. The meticulous attention to detail and thoughtful amenities ensure that every stay is not just a visit, but a memorable experience. Cleanliness is a top priority at Herloom, earning an outstanding score of 9.5, which speaks volumes about the hotel's commitment to providing a pristine environment for its guests. The modern facilities, rated at 9.3, complement the inviting atmosphere, making it an ideal choice for both leisure and business travelers. Additionally, the hotel's prime location, rated 9.4, allows guests to easily explore the vibrant surroundings, while the dedicated staff, with a stellar score of 9.4 for performance, are always on hand to offer exceptional service, ensuring that every guest feels welcomed and cared for throughout their stay.

Show less

Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Sauna
  • Swimming pool
  • Swimming pool [outdoor]
Dining, drinking, and snacking
  • Bar
  • Breakfast [free]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator unavailable
  • Laundry service
  • Smoking area unavailable
  • Terrace
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Microwave
  • Refrigerator
  • Shower

Location

Jl. Jenderal Sudirman No.1, Cihuni, Kec. Pagedangan, Kabupaten Tangerang, Banten, Herloom BSD, Serpong, Tangerang, Indonesia, 15332

Exceptional9.4

Location

Airports
  • Soekarno-Hatta International Airport (CGK)
    16.0 km
  • Halim Perdanakusuma International Airport (HLP)
    28.2 km
Public transportation
  • Cisauk
    6.2 km
  • Stasiun serpong Station
    6.6 km
Hospital or clinic
  • Bethsaida Hospitals
    1.9 km
Shopping
  • AEON Mall BSD City
    4.2 km
Convenience store
  • Indomaret
    100 m
Cash withdrawal
  • ATM
    790 m

What's nearby

Popular landmarks
  • Scientia Square Park (SQP)
    2.2 km
  • Summarecon Mal Serpong
    3.2 km
  • Indonesia Convention Exhibition (ICE)
    3.5 km
  • AEON Mall BSD City
    4.2 km
  • Teras Kota Mall BSD City
    4.5 km
  • Supermal Karawaci
    5.5 km
  • TangCity Mall
    8.5 km
  • Museum Benteng Heritage
    10.2 km
  • Al-AZhom Mosque
    11.1 km
Nearby landmarks
  • Ayuntamiento
    620 m
  • Situ Cihuni
    800 m
  • Samara Center Park
    800 m
  • Lulu
    1.6 km
  • Bethsaida Hospitals
    1.9 km
  • Gading Raya Padang Golf Course
    2.1 km
  • Scientia Square Park (SQP)
    2.2 km
  • Scientia Square Park
    2.2 km
  • Damai Indah Golf & Country Club - BSD
    2.4 km
  • Rumah Sakit Islam Asshobirin
    2.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-0 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 1 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Check-in until23:00
The property
  • Number of rooms 165

Property announcements

Parking Information: Guests may use the designated parking area located on floor 3 and weekend on Level P2. For further details or assistance, please contact the property directly.
Deposit Requirement: A deposit of IDR 500,000 per day is required at check-in for all guests. This deposit will be fully refunded at check-out, provided no damages or incidental charges have been incurred during the stay. The deposit can be paid in cash or via credit card authorization.
Pet-Friendly With Term & Condition* : We are pleased to welcome cats and dogs (up to 6 kg) in designated Pet-Friendly Rooms. Additional Charge: IDR 300,000 net per pet per room per night* If you plan to bring your furry companion, please contact the property directly in advance to confirm availability and review the full terms & conditions.

Reviews of Herloom Hotel & Residence BSD - Tangerang from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 10
  • 8.4
  • 10
  • 8.0
  • 10
  • 10
  • 10
  • 9.6

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Tangerang
    Cleanliness9.5
  • Location score 9.4 out of 10 and is a high score in Tangerang
    Location9.4
  • Service score 9.4 out of 10 and is a high score in Tangerang
    Service9.4
  • Value for money score 9.4 out of 10 and is a high score in Tangerang
    Value for money9.4
  • Facilities score 9.3 out of 10 and is a high score in Tangerang
    Facilities9.3
High score for Tangerang

Rating

9+ Exceptional (307)
8-9 Excellent (35)
7-8 Very Good (30)
6-7 Good (5)
<6 Below Expectation (15)
Guest Type
Room Type
Language
Showing 392 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Ong from Singapore
    Family with teens
    studio deluxe
    Stayed 3 nights in June 2025

    “Friendly & helpful staff which make the stay enjoyable & memorable.”

    We have a problem with the room they assign us. And after change the room three times, problem still not solve. But Mega (from front office) patiently assisted me to settle the room changed, and address the problem straight away. I want commend her patience on handling this case. And also other front office team who had help on moving the luggage & stuff. I hope something can be done on 2bedroom executive drainage system , because so far only this type of room that have the “smell” problem. We book the studio deluxe , no problem at all. Also the 2bedroom suite dont have the smell problem too. Thank you for making the stay as comfortable as possible.

    Reviewed June 17, 2025

    Dear Mr. Ong, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. We truly appreciate your patience and understanding throughout the process. We’re very pleased to hear that our Front Office team, especially Mrs. Mega, was able to assist you with care and dedication. Your kind words regarding her service and the support from the rest of our team will certainly be shared as a source of motivation to continue delivering the best service possible. We value your input, as it helps us enhance our facilities and ensure a more comfortable experience for all our guests. Thank you once again for choosing Herloom Hotel & Residence BSD. We hope to welcome you back soon with a much-improved experience. Warm regards, Yunindra Hardino Residence Manager

    Responded June 18, 2025
    Herloom Hotel & Residence BSD - Tangerang
  2. 9.6
    Exceptional
    Ong from Singapore
    Family with teens
    Two Bedroom Executive
    Stayed 3 nights in June 2025

    “Friendly & Helpful staff that make your stay memorable ”

    We have a problem with the room they assign us. And after change the room three times, problem still not solve. But Mega (from front office) patiently assisted me to settle the room changed, and address the problem straight away. I want commend her patience on handling this case. And also other front office team who had help on moving the luggage & stuff. I hope something can be done on 2bedroom executive drainage system , because so far only this type of room that have the “smell” problem. We book the studio deluxe , no problem at all. Also the 2bedroom suite dont have the smell problem too. Thank you for making the stay as comfortable as possible.

    Reviewed June 17, 2025

    Dear Mr. Ong, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience you encountered during your stay. We truly appreciate your patience and understanding throughout the process. We’re very pleased to hear that our Front Office team, especially Mrs. Mega, was able to assist you with care and dedication. Your kind words regarding her service and the support from the rest of our team will certainly be shared as a source of motivation to continue delivering the best service possible. We value your input, as it helps us enhance our facilities and ensure a more comfortable experience for all our guests. Thank you once again for choosing Herloom Hotel & Residence BSD. We hope to welcome you back soon with a much-improved experience. Warm regards, Yunindra Hardino Residence Manager

    Responded June 18, 2025
    Herloom Hotel & Residence BSD - Tangerang
  3. 10.0
    Exceptional
    Irawati from Indonesia
    Family with teens
    Premier City View Room
    Stayed 1 night in August 2025

    “Best room and money value Hotel”

    It's was beyond my expectations, room was big 54m² for that price I've got it's worthed. Room was more like an apartment ,they have complete household,even in the room there was a washing machine, clean kitchen, an electric stove, microwave , sofa in front of TV. Bathroom was big ,clean ,ametiest , I really recommended this room and hotel. Staff kind and helpful. I don't have pictures only video of the rooms ,so I guarantee it's best room for very valuable money. You won't regret to choose the hotel

    Reviewed August 09, 2025

    Dear Valued Guest, Thank you very much for your wonderful and detailed review. We’re truly delighted to know that your stay at Herloom Hotel & Residence BSD exceeded your expectations. It’s great to hear that you found our rooms spacious, well-equipped, and offering great value for money. We’re glad that you enjoyed the comfort and convenience of our apartment-style facilities, including the kitchen and in-room amenities. Your kind words about our friendly and helpful staff are also deeply appreciated — they will be happy to know their efforts made your stay more enjoyable. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant and memorable stay. Warm regards, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD

    Responded October 09, 2025
    Herloom Hotel & Residence BSD - Tangerang
  4. 10.0
    Exceptional
    angga from Indonesia
    Family with young children
    One-Bedroom Premier Twin
    Stayed 1 night in August 2025

    “Okay, I recommend this place for families who want to have a staycation here.”

    It's great for a staycation here, there is a playground for children and the place is nice, clean, and the food is delicious. The staff is friendly and I would recommend it for families out there who want to vacation.

    Reviewed August 19, 2025
    Auto-translated through generative A.I.

    Terima kasih banyak atas ulasan positif dan apresiasi yang Anda berikan. Kami sangat senang mengetahui bahwa Anda menikmati pengalaman menginap di Herloom Hotel & Residence BSD, serta merasa puas dengan fasilitas yang tersedia, mulai dari area bermain anak, kebersihan, hingga cita rasa makanan yang kami sajikan. Kami juga berterima kasih atas rekomendasi Anda untuk keluarga lain yang ingin berlibur atau staycation bersama kami. Ulasan seperti ini menjadi motivasi besar bagi seluruh tim untuk terus memberikan pelayanan terbaik dan menjaga kenyamanan setiap tamu. Kami nantikan kedatangan Anda dan keluarga kembali pada kesempatan berikutnya untuk pengalaman yang semakin berkesan. Hormat kami, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD

    Responded October 09, 2025
    Herloom Hotel & Residence BSD - Tangerang
  5. 10.0
    Exceptional
    Hendi from Indonesia
    Couple
    Premier City View Room
    Stayed 1 night in June 2025

    “Recommended hotel in Tangerang.”

    The experience of staying at this hotel was very memorable. With various facilities available at the hotel and the rooms being very spacious and clean. However, the service at the reception needs to be improved as the check-in and check-out processes were very slow.

    Reviewed August 29, 2025
    Auto-translated through generative A.I.

    Terima kasih telah meluangkan waktu untuk membagikan pengalaman Anda bersama kami. Kami sangat senang mengetahui bahwa Anda merasa berkesan selama menginap di Herloom Hotel & Residence BSD, serta puas dengan fasilitas hotel, kebersihan, dan kenyamanan kamar yang luas. Kami mohon maaf atas ketidaknyamanan yang Anda alami terkait proses check-in dan check-out yang dirasa kurang cepat. Hal ini sudah menjadi perhatian kami, dan tim front office akan segera melakukan evaluasi agar pelayanan di area resepsionis dapat lebih efisien dan responsif ke depannya. Masukan Anda sangat berharga bagi kami untuk terus memperbaiki kualitas layanan dan memberikan pengalaman menginap yang lebih baik di masa mendatang. Kami berharap dapat menyambut Anda kembali dengan pelayanan yang lebih optimal. Hormat kami, Yunindra Hardino Residence Manager Herloom Hotel & Residence BSD

    Responded October 09, 2025
    Herloom Hotel & Residence BSD - Tangerang
Changed to review page 1

This is a popular property. Don't miss out!