2024

Hearton Hotel Shinsaibashi

Name: Hearton Hotel Shinsaibashi
Address: Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, 542-0086, Japan
Price range: room rates from per night (USD) - We Price Match!
Rating: 8.5

3.5 stars out of 5

Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, Japan, 542-0086

Highlights

- Lobby and in-room basics cover many needs, with reviews mentioning toi...

They have microwave, ice and vendo for your convenience.

- Shinsaibashi Station usually sits 2–5 minutes away, and several review...

Near train also.

- Rates often feel like good value for Shinsaibashi, especially for gues...

Yet, overall such a GREAT place, worth the money!

- Shinsaibashi shopping stays right outside, with easy walks to Daimaru,...

Good place to stay near the shopping street and food places.

- Staff usually stay friendly and helpful, with reviews praising English...

The staff and crew were courteous and friendly.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Luggage storage

Breakfast

Business center

Car park [nearby]

Laundry

About us

Hearton Hotel Shinsaibashi is a stylish haven in Osaka, close to Don Quijote and Dotonbori. Perfect for two travelers, this modern hotel offers chic aesthetics, excellent amenities, and a 24-hour front desk. Enjoy Osaka's famous culinary delights with a vibrant dining scene just steps away. Located in the lively Shinsaibashi district, this hotel combines contemporary shopping with traditional culture, bustling streets, and delightful eateries. Enjoy effortless service at the 24-hour front desk and dine at the inviting on-site restaurant. Each room features air conditioning and complimentary Wi-Fi for comfort, with select accommodations offering stunning city views. Just a short walk away, explore the charming Hozenji Yokocho or shop at Namba Parks, a premier shopping destination. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 36 times in last 24 hr

The little extras available at the front desk were nice too!
Maja
Sweden
Such a great hotel!!!! from location down to their service
Daryl
Philippines
You can go anywhere from this hotel via diversified subway
khanh
Việt Nam
Located right at the heart of Osaka, very convenient.
LAI F.
Hong Kong SAR, China
Love everything about this hotel, specially the breakfast!!!
Michiko
Philippines

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center

Popular neighborhood

Exceptional for walking

More details on walking

Walkable places

LeurGetter
40 m
Midosuji Street
60 m
America Mura
100 m
Shinsaibashi-suji
130 m
Mitsu Hachimangu Shrine
130 m

Popular landmarks

Shinsaibashi-Suji Shopping Street
230 m
Dotonbori
460 m
Minami (Namba)
850 m
Kuromon Market
1.0 km
Tsutenkaku
2.3 km

Closest landmarks

Bar Nayuta
130 m
Club Circus
160 m
Triangle Park (Mitsu Park)
170 m
BABYDOLL
180 m
Izumi Hall
190 m

Value for money	8.6
Distance to city center	1 km
Location rating	9.2
Nearest airport	Osaka International Airport (ITM)
Distance to airport	13.9 km

Select your room

Image 1 of 18

Twin - Non-Smoking

16 m²/172 ft²

Max 2 adults

2 single beds

8.8

Excellent

Room comfort

City view

Image 1 of 18

Double - Non-Smoking

15 m²/161 ft²

Max 2 adults

1 double bed

8.7

Excellent

Room comfort

City view

Image 1 of 18

Small Double Room Non-Smoking

12 m²/129 ft²

Max 2 adults

1 semi double bed

Recommended

Preferred by Couples

8.7

Excellent

Room comfort

City view

Image 1 of 18

Single - Non-Smoking

12 m²/129 ft²

Max 1 adult

1 semi double bed

8.8

Excellent

Room comfort

City view

Image 1 of 18

Triple - Non-Smoking

17 m²/183 ft²

Max 3 adults

3 semi double beds

8.7

Excellent

Room comfort

City view

Image 1 of 18

Standard Twin - Smoking

16 m²/172 ft²

Max 2 adults

2 single beds

9.0

Exceptional

Room comfort

City view

Image 1 of 18

Single Room Non smoking

12 m²/129 ft²

Max 2 adults

1 single bed

Image 1 of 18

Double Room

14 m²/151 ft²

Max 3 adults

1 double bed

Image 1 of 18

Semi Double Room Non smoking

12 m²/129 ft²

Max 2 adults

1 single bed

Image 1 of 18

Semi-Double Room

12 m²/129 ft²

Max 2 adults

Frequently asked questions

While remaining at Hearton Hotel Shinsaibashi, start off your holiday break by checking out the nearest destinations that are within walking distance to the property which include LeurGetter, Midosuji Street, and America Mura.

The typical room rate for Hearton Hotel Shinsaibashi in the past month is 8895.03 JPY, compared to city's average of 13805.84 JPY.

Verified guests that stayed at Hearton Hotel Shinsaibashi have given this property a rating of 9.161 for its excellent location as the main highlight for their stay.

Past solo travelers that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.5. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.4. You can check out more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.6. You can find more specific customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

Past local travelers that have stayed at this property have given Hearton Hotel Shinsaibashi an average rating of 8.8. You can look up on more detailed customer evaluations, and remarks for this property down in the review section.

The nearest train, metro, or bus station is Shinsaibashi Subway Station, 287.99 m away from Hearton Hotel Shinsaibashi.

Hearton Hotel Shinsaibashi’s neighborhood is Shinsaibashi which comprises of popular restaurants such as A Happy Pancake Shinsaibashi, Kamukura Shinsaibashi, and Cheese Tart Pablo Shinsaibashi.

Shopping options in Hearton Hotel Shinsaibashi’s Shinsaibashi neighborhood include Shinsekai Ichiba.

Yes, Hearton Hotel Shinsaibashi offers cashless payment services.

Yes, Hearton Hotel Shinsaibashi has an elevator to assist with accessibility.

Yes, Hearton Hotel Shinsaibashi has one onsite restaurant.

Yes, taxis are generally readily available in the Shinsaibashi area of Osaka.

More about Hearton Hotel Shinsaibashi

Hearton Hotel Shinsaibashi

All offerings provided by Hearton Hotel Shinsaibashi help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Always get the assistance you need with front desk services including luggage storage. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at Hearton Hotel Shinsaibashi. A range of amenities is offered in guestrooms at Hearton Hotel Shinsaibashi. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning.
For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator is provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.

Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Hearton Hotel Shinsaibashi. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.

Around the property

Don't spend all your time inside while in Osaka! A great museum trip can be had at Dotonbori located 450 m away, with local art that provides a sense of the region. Be sure to stop by Osaka Castle located 3.4 km away, one of the most famous of all local landmarks.

Reasons to stay here

Find rooms here that are cheaper than 97% of all other options in the city.

Show less

Amenities and facilities

Excellent8.2

Facilities

Languages spoken

English
Japanese

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Dining, drinking, and snacking

Breakfast [buffet]
Coffee shop
Restaurants

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Cashless payment service
Daily disinfection in all rooms
Daily disinfection in common areas
Face coverings on staff
First aid kit
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Room sanitization opt-out available
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Services and conveniences

Air conditioning in public area
Business facilities
Daily housekeeping
Dry cleaning
Elevator
Grooming service
Heating in public area
Ironing service
Laundry service
Luggage storage
Meeting/banquet facilities
Smoking area
Xerox/fax in business center

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Smoke alarms

Getting around

Car park [nearby]

Available in all rooms

Air conditioning
Bathtub
Free bottled water unavailable
Heating
Refrigerator
Towels

Food and dining

Restaurants on site

Restaurant

Menu: A-la-carte

Location

Nishi Shinsaibashi, 1-5-24, Chuo Ku, Shinsaibashi, Osaka, Japan, 542-0086

Exceptional9.2

Location

Airports

Osaka International Airport (ITM)
13.9 km 16 min drive
Kobe Airport (UKB)
25.1 km 43 min drive

Public transportation

Shinsaibashi Subway Station
290 m 5 min walk
Yotsubashi Subway Station
320 m 6 min walk

Hospital or clinic

OS Drug Store
270 m

Shopping

Shinsekai Ichiba
2.3 km

Convenience store

Family Mart
70 m 1 min drive

Cash withdrawal

ATM
90 m 1 min walk

What's nearby

Popular landmarks

Shinsaibashi-Suji Shopping Street
230 m
Dotonbori
460 m
Minami (Namba)
850 m
Kuromon Market
1.0 km
Tsutenkaku
2.3 km
Osaka Castle Park
2.9 km
Osaka Castle
3.5 km
Kuchu Teien Observatory
3.7 km
Universal Studios Japan
6.2 km
Osaka Aquarium Kaiyukan
6.8 km

Nearby landmarks

LeurGetter
40 m
Midosuji Street
60 m
America Mura
100 m
Shinsaibashi-suji
130 m
Mitsu Hachimangu Shrine
130 m
Bar Nayuta
130 m
Suomachi Street
130 m
Daimaru Department Store Shinsaibashi
140 m
Flying Tiger Copenhagen
160 m
Tiger Copenhagen American Village
160 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

[Notes]
●Air conditioning is switched between cooling and heating depending on the season and temperature. Because it is managed centrally, we cannot switch between cooling and heating for each room, but we can adjust the temperature and airflow. Thank you for your understanding.
●Please note that elevators may be crowded depending on the time.
【Accommodation Tax from September 1, 2025, onwards】
As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
- For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
- For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
- For room rates of JPY 20,000 or more: JPY 500 per person, per night
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 12:00
Check-in until: 22:00

Getting around

Distance from city center: 1 km
Travel time to airport (minutes): 60

Extras

Breakfast charge (unless included in room price): 1650 JPY

The property

Year property opened: 1984
Number of floors: 10
Room voltage: 100
Number of rooms : 302
Non-smoking rooms/floors: yes
Number of restaurants: 1

Property announcements

If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.

【Notice of Renovation of Main Building 1F Breakfast Venue & Price Revision】
Thank you very much for your continued patronage.

We would like to inform you that the breakfast restaurant “Planet 3rd Shinsaibashi”, located on the 1st floor of the main building and operated under contract, will close after breakfast service on Sunday, January 4, 2026.
We sincerely appreciate your loyal support over the years.

■ Renovation Work & New Restaurant Opening
Renovation / Temporary Closure Period:
Monday, January 5, 2026 – Sunday, February 15, 2026
Following the completion of the renovation, the breakfast service is scheduled to reopen from Monday, February 16, 2026, under a new brand: “Iyemon Café Shinsaibashi”.
■ Breakfast Price Revision (Effective April 1, 2026)
Adults: JPY 1,650 (tax included)
Children: JPY 880 (tax included) – 6 to 10 years of age
We kindly ask for your understanding regarding this price adjustment accompanying the brand renewal.

■ Breakfast Menu
Details of the new breakfast menu will be provided on our official hotel website as soon as preparations are complete.
We sincerely appreciate your continued patronage and look forward to welcoming you again.

【Notice of Temporary Closure of the Main Building at Hearton Hotel Shinsaibashi 】
Thank you for your continued patronage of Hearton Hotel Shinsaibashi. Due to the renewal work on the main building’s power receiving and transforming equipment, the main building of Hearton Hotel Shinsaibashi will be temporarily closed during the period below. The Annex of Hearton Hotel Shinsaibashi will remain open as usual throughout the closure period.
Closure Schedule
Main Building Closure From 12:00 p.m. on Tuesday, January 12, 2027
The main building will close at 12:00 p.m., after check-out has been completed on January 12, 2027.
Please note that luggage left by guests staying in the main building after check-out will be stored and handed over at the annex. We kindly ask guests to take note of this arrangement. The annex will remain open as usual during the closure period.
Scheduled Reopening of the Main Building From 9:00 a.m. on Wednesday, January 13, 2027 (予定 / subject to change) Scheduled Power Outage From approximately 12:00 a.m. to 5:00 a.m. on Wednesday, January 13, 2027 (予定 / subject to change) We sincerely apologize for any inconvenience this may cause and kindly ask for your understanding and cooperation. Thank you for your continued support.

Reviews of Hearton Hotel Shinsaibashi from real guests

Provided by verified guests of

8.5

Excellent

From 14,882 reviews

Cleanliness score 8.7 out of 10 and is a high score in Osaka
Facilities score 8.2 out of 10 and is a high score in Osaka
Location score 9.2 out of 10 and is a high score in Osaka
Room comfort and quality score 7.6 out of 10
Service score 8.8 out of 10 and is a high score in Osaka
Value for money score 8.6 out of 10 and is a high score in Osaka

What guests liked

Summarized by AI

Nearby Transport: Shinsaibashi Station usually sits 2–5 minutes away, and several reviews call out Midosuji Line Exit 7 or 8, nearby escalators or lifts, and easy access toward Namba and the airport train. (43 mentions)

Value for Money: Rates often feel like good value for Shinsaibashi, especially for guests who want a clean, practical base near the subway and shopping. (32 mentions)

Nearby Shopping: Shinsaibashi shopping stays right outside, with easy walks to Daimaru, Parco, Amerikamura, Dotonbori, the Glico sign, Don Quijote, and nearby luxury brand stores. (31 mentions)

General Services: Staff usually stay friendly and helpful, with reviews praising English communication, luggage storage, quick supply requests, taxi help, room changes, and help returning a forgotten phone. (31 mentions)

Room Cleanliness: Rooms are often described as very clean, with daily housekeeping, fresh towels and toiletries, tidy bathrooms, and well-kept linens. (29 mentions)

Location: Food and convenience options stay close at hand, with FamilyMart, 7-Eleven, McDonald’s, Starbucks, Planet 3rd, cafes, and many restaurants all mentioned within a short walk. (22 mentions)

Guest Type

Show reviews that mention

Location

Mentioned in 379 reviews

sentiment-positive-indicator

99% Positive

Cleanliness

Mentioned in 173 reviews

sentiment-positive-indicator

83% Positive

sentiment-negative-indicator

16% Unfavourable

Service

Mentioned in 165 reviews

sentiment-positive-indicator

83% Positive

sentiment-negative-indicator

16% Unfavourable

Room size

Mentioned in 139 reviews

sentiment-positive-indicator

33% Positive

sentiment-negative-indicator

66% Unfavourable

Value for money

Mentioned in 93 reviews

sentiment-positive-indicator

91% Positive

sentiment-negative-indicator

8% Unfavourable

Room comfort

Mentioned in 63 reviews

sentiment-positive-indicator

63% Positive

sentiment-negative-indicator

36% Unfavourable

Shopping

Mentioned in 50 reviews

sentiment-positive-indicator

100% Positive

Breakfast

Mentioned in 39 reviews

sentiment-positive-indicator

66% Positive

sentiment-negative-indicator

33% Unfavourable

Bathroom

Mentioned in 37 reviews

sentiment-positive-indicator

37% Positive

sentiment-negative-indicator

62% Unfavourable

Sort by

Changed to review page 1

10.0Exceptional
優樹 from Japan
Business traveler
Single - Non-Smoking
Stayed 1 night in April 2026
“A hotel with the best cost-performance as a simple stay.”
I used this place for a one-night stay without meals for work in Osaka. They kindly agreed to store my luggage temporarily before check-in and after check-out. The room was clean, and there were no unpleasant odors from the air conditioning or sheets, making my stay comfortable.
Reviewed May 05, 2026
Auto-translated through generative A.I.
この度は大阪でのご出張の際に素泊まりをご利用くださいまして、誠にありがとうございます。チェックイン前後の一時荷物預かりもご相談いただき、快く対応できたことを嬉しく思います。部屋の清潔感や空調・シーツの状態にもご満足いただけたとのこと、安堵しました。今後も皆さまに快適にお過ごしいただけるようサービスの向上に努めてまいりますので、また大阪を訪れる際はぜひお越しください。ご要望がありましたら遠慮なくお知らせください。
Responded May 07, 2026
Hearton Hotel Shinsaibashi
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10.0Exceptional
mi- from South Korea
Family with teens
Twin - Non-Smoking
Stayed 3 nights in July 2026
“Haton Hotel is the best^^”
A trip to Osaka with my daughter. We wanted accommodation that was clean, safe, and reasonably priced, and this place was perfect. Since we only had two carry-on suitcases, the room size was just right, and above all, the bathroom, room condition, and bedding were all very clean, which was great. The main building has water dispensers, microwaves, and ice makers on the second floor, and it's within about a 15-minute walk to Namba Station, so the location was satisfactory as well. The air conditioning was cool too ^^
Reviewed July 11, 2026
Auto-translated through generative A.I.
소중한 후기 감사합니다. 딸아이와 함께 오사카 여행에 저희 숙소를 선택해 주시고, 깨끗하고 안전한 환경과 합리적인 가격에 만족하셨다니 저희도 매우 기쁩니다. 방 크기와 침구, 욕실 상태까지 마음에 드셨다니 다행이고, 본관 2층의 정수기·전자레인지·제빙기가 편리하게 이용되었다고 하니 다행입니다. 난바역까지의 위치도 좋으셨다니 다행이며, 에어컨도 시원하셨다니 다행입니다. 앞으로도 변함없이 쾌적하고 합리적인 숙소로 최선을 다하겠습니다. 다음 방문 때도 편히 모실 수 있도록 준비하겠습니다. 추가로 원하시는 요청이나 궁금한 점이 있으시면 언제든 말씀해 주세요. 소중한 말씀 다시 한 번 감사합니다.
Responded July 13, 2026
Hearton Hotel Shinsaibashi
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8.8Excellent
MAYUKO from Japan
Solo traveler
Single - Non-Smoking
Stayed 1 night in June 2026
“Compact room”
I used this place when I went to Osaka for a live performance. Both Shinsaibashi Station and the concert venue were right in front, and there were plenty of restaurants around, which was very convenient. The room was compact but didn't feel cramped, and it was clean, which I liked. Best of all, the checkout time of 12 PM was attractive. I would like to use this place again when I go to Osaka.
Reviewed July 02, 2026
Auto-translated through generative A.I.
この度はご利用いただきありがとうございます。ご滞在中にご満足いただけたようで、スタッフ一同大変嬉しく思います。心斎橋という立地を活かし、駅やライブ会場、飲食店への近さなど、お客様にとって快適なロケーションをご提供できたことが何よりです。また、お部屋の清潔さについてもお褒めの言葉をいただき、ありがとうございます。 12時のチェックアウト時間も、多くのお客様からご好評をいただいており、朝に時間的な余裕を持っていただけるよう配慮しています。次回ご来阪の際も、ぜひ当ホテルをご利用ください。またのお越しを心よりお待ち申し上げております。
Responded July 02, 2026
Hearton Hotel Shinsaibashi
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9.6Exceptional
SOYEON from South Korea
Group
Triple - Non-Smoking
Stayed 3 nights in February 2026
“I recommend it.”
I went with my older sister and younger sibling, and the staff spoke Korean well and were friendly! We could leave our bags before check-in and also after check-out, which made our trip comfortable. The room was a bit small, which is common in Japan, but it wasn't uncomfortable! It was also convenient because it was close to shopping areas. There was a Seven Eleven and a Lawson nearby, which was great.
Reviewed July 11, 2026
Auto-translated through generative A.I.
소중한 후기 남겨주셔서 감사합니다. 언니와 동생분과 함께 방문해 주시고, 한국어로 소통되는 친절한 서비스가 도움이 되었다고 느끼셨다니 저희도 기쁩니다. 체크인 전후로 짐을 맡길 수 있어 편리하셨다니 다행이며, 방이 다소 좁은 편이라 아쉬웠지만 불편하진 않으셨다니 다행입니다. 쇼핑 거리에 가까운 위치도 마음에 드셨다니 감사합니다. 다음 방문에는 더 편안한 객실과 더욱 만족스러운 서비스를 약속드리겠습니다. 다시 찾아주시면 언제든 환영합니다. 감사합니다.
Responded July 13, 2026
Hearton Hotel Shinsaibashi
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8.8Excellent
Kumiko from Japan
Family with teens
Twin - Non-Smoking
Stayed 1 night in March 2026
“The location and comfort level are very good.”
It was conveniently located not far from Shinsaibashi Station and close to the shopping street. The twin non-smoking room was clean, and I could relax comfortably. The basic amenities were provided in the room, and additional items could be taken as needed from behind the front desk, which was efficient. With the breakfast plan, I was able to enjoy healthy dishes at the buffet in the Iemon Café on the first floor.
Reviewed March 30, 2026
Auto-translated through generative A.I.
この度はご宿泊と貴重なご感想を賜り、誠にありがとうございます。心斎橋駅からの立地や商店街の便利さをお感じいただけたとのこと、私たちも大変嬉しく思います。ツイン禁煙の客室を清潔にお過ごしいただけたと伺い、安らぎを提供できたことを光栄に思います。アメニティは必要な分だけフロント後方からお持ちいただくスタイルを快適に感じていただけたようで、無駄がなく良かったです。朝食付きプランでは1階の伊右衛門カフェのブッフェをヘルシーにお楽しみいただけたとのこと、嬉しく拝聴しました。またのご来訪をスタッフ一同心よりお待ちしております。ご要望などございましたらお気軽にお知らせください。
Responded April 01, 2026
Hearton Hotel Shinsaibashi
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