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Great Western Hotel & Resort Serpong - Tangerang

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

JL. MH Thamrin KM 2.7 Kebon Nanas Tangerang Serpong, Pinang, Tangerang, Indonesia, 15143

Highlights

Front desk [24-hour]

Easy to check in
Hygiene Plus

- To help our travelers make informed and safe travel decisions, Hygiene...

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Business center

Smoke-free property

Daily housekeeping

Convenience store

About us

Great Western Hotel & Resort Serpong offers spacious semi-apartment rooms perfect for two travelers seeking comfort and relaxation. With modern amenities and a vibrant atmosphere, guests can unwind while exploring nearby attractions and enjoying exciting activities. Located in the vibrant Pinang area of Tangerang, the hotel offers easy access to local markets, dining options, and Jakarta's lively atmosphere. Amenities include 24-hour room service and a calming spa for relaxation. Each room is equipped with air conditioning and free Wi-Fi, while select rooms feature balconies with stunning city views. Experience comfort tailored for two travelers seeking adventure and relaxation at Great Western Hotel & Resort Serpong. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

18 travelers have booked today.

Location 8.7
Service 8.5
Value for money 8.5
Cleanliness 8.0

Based on 3,629 verified reviews

Location

8.7

Service

8.5

Value for money

8.5

Cleanliness

8.0

Facilities

8.0

Room comfort and qua...

6.1

See map

8.7Excellent

Location rating score

Excellent location - 1.78 kilometers from city center
Parking
Available
Popular landmarks
Summarecon Mal Serpong
2.2 km
Supermal Karawaci
2.9 km
TangCity Mall
3.1 km
Scientia Square Park (SQP)
4.4 km
Museum Benteng Heritage
4.9 km
Closest landmarks
Grand Serpong Mall
50 m
Putar balik ke Gading Serpong
570 m
RS Awal Bros Tangerang
820 m
Phillips Lighting
1.2 km
Puskesmas Panunggangan
1.2 km

Good to know

Value for money8.5
Location rating8.7
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport10.7 km

Rooms available at Great Western Hotel & Resort Serpong - Tangerang

Master Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Deluxe Room
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Master Room
...
  • Room size: 54 m²/581 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Deluxe Triple Room, Balcony, City View
...
  • Room size: 52 m²/560 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices
Master Room
...
  • Room size: 46 m²/495 ft²
  • City view
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 28 m²/301 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Deluxe Two-Bedroom
...
  • Room size: 54 m²/581 ft²
Enter dates to see prices
Family Suite
...
  • Room size: 128 m²/1378 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 54 m²/581 ft²
  • City view
Enter dates to see prices
Test Room Only
...
  • Room size: 40 m²/431 ft²
  • 1 queen bed
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

While relaxing at Great Western Hotel & Resort Serpong - Tangerang, you can delight in the swimming pool facility to get your day started the best way with a splash for a rejuvenating morning or evening.

While remaining at Great Western Hotel & Resort Serpong - Tangerang, jump start your holiday by discovering the closest attractions that are within walking distance to the property which include Grand Serpong Mall and Putar balik ke Gading Serpong.

Verified past guests that have stayed at Great Western Hotel & Resort Serpong - Tangerang had an average nightly stay of 1 night at this property.

Great Western Hotel & Resort Serpong - Tangerang accepts up to 3, with payment card options including Visa, Cash, and MasterCard.

67.0% of our past guest reviews have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Great Western Hotel & Resort Serpong - Tangerang down in the review section.

Verified solo travelers that have stayed at this property have given Great Western Hotel & Resort Serpong - Tangerang an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Past couple travelers that have stayed at this property have given Great Western Hotel & Resort Serpong - Tangerang an average rating of 8.7. You can look up on more specific customer ratings, and comments by filtering for a specific type of verified guest travelers down in the review section.

Past group travelers that have stayed at this property have given Great Western Hotel & Resort Serpong - Tangerang an average rating of 8.4. You can find more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified local visitors that have stayed at this property have given Great Western Hotel & Resort Serpong - Tangerang an average rating of 8.6. You can look up on more in depth customer testimonials, and comments for this property down in the review section.

Shopping options in Great Western Hotel & Resort Serpong - Tangerang’s Pinang neighborhood comprises of Summarecon Mal Serpong and Benton Junction.

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

The closest airport to Great Western Hotel & Resort Serpong - Tangerang is Soekarno-Hatta International Airport, 11.0 km away.

More about Great Western Hotel & Resort Serpong - Tangerang

More about Great Western Hotel & Resort Serpong - Tangerang

Experience Comfort and Convenience at Great Western Hotel & Resort Serpong - Tangerang

Nestled in the vibrant city of Tangerang, Indonesia, the Great Western Hotel & Resort Serpong offers a perfect blend of modern comfort and warm hospitality. Built in 2009 and thoughtfully renovated in 2013, this inviting hotel features 135 well-appointed rooms designed to cater to both leisure and business travelers. Whether you're visiting for a quick getaway or an extended stay, the hotel’s convenient location places you just 60 minutes from the airport, making your travel experience seamless and stress-free. Guests can enjoy flexible check-in and check-out times, with check-in available from 2:00 PM and check-out until 12:00 PM. The hotel’s family-friendly policy allows children aged 1 to 11 to stay free of charge, making it an excellent choice for families seeking comfort and affordability. With its welcoming atmosphere, modern amenities, and strategic location, Great Western Hotel & Resort Serpong is your ideal base for exploring Tangerang and beyond.

Unwind and Connect in the Shared Lounge/TV Area

At Great Western Hotel & Resort Serpong - Tangerang, you'll find a shared lounge/TV area that offers the perfect space to unwind and connect with fellow guests. Sink into plush sofas as you catch up on your favorite TV shows or engage in lively conversations with new friends. The lounge is tastefully decorated with modern furnishings, creating a cozy and inviting atmosphere for relaxation. Whether you're traveling alone or with a group, the shared lounge/TV area provides a great opportunity to socialize and make lasting memories. Grab a refreshing drink from the nearby bar and settle down in front of the large flat-screen TV, where you can enjoy a wide selection of channels and entertainment options. The comfortable seating arrangement ensures that you can fully immerse yourself in your chosen program or engage in engaging conversations with fellow travelers. The shared lounge/TV area at Great Western Hotel & Resort Serpong - Tangerang is the perfect place to unwind after a long day of exploring Tangerang. Whether you're looking to catch up on the latest news, watch a thrilling sports match, or simply relax with a good book, this welcoming space provides all the entertainment facilities you need. So sit back, relax, and enjoy the comfort and camaraderie that this shared lounge/TV area has to offer.

Convenience at Your Fingertips: Great Western Hotel & Resort Serpong - Tangerang's Facilities

Great Western Hotel & Resort Serpong - Tangerang offers an array of convenience facilities to ensure a comfortable and hassle-free stay for all guests. From the moment you step into the hotel, you will be greeted by the convenience store, where you can easily find snacks, drinks, and other necessities without having to leave the premises. The hotel also provides 24-hour room service, allowing you to enjoy delicious meals in the comfort of your own room at any time of the day. Whether you're craving a late-night snack or a hearty breakfast to kick-start your day, the attentive staff will be ready to cater to your needs. Stay connected throughout your stay with the free Wi-Fi available in all rooms and public areas. Whether you need to catch up on work emails, browse the internet, or simply stay connected with friends and family, you can do so effortlessly. Additionally, the hotel offers daily housekeeping services to ensure that your room is always clean and tidy, allowing you to relax and unwind without any worries. For those who smoke, there is a designated smoking area within the hotel premises, providing a comfortable and convenient space for smokers. With these convenience facilities, Great Western Hotel & Resort Serpong - Tangerang aims to provide a seamless and enjoyable experience for all guests, making it an ideal choice for both business and leisure travelers.

Convenient Transport Facilities at Great Western Hotel & Resort Serpong - Tangerang

At Great Western Hotel & Resort Serpong - Tangerang, we understand the importance of hassle-free travel, which is why we offer a range of convenient transport facilities for our guests. Our hotel features a spacious and secure car park onsite, allowing you to park your vehicle with ease and peace of mind. Best of all, our car park is free of charge, providing you with added convenience and savings during your stay. For those who prefer not to drive, our hotel also offers a reliable taxi service. Whether you need a ride to the airport, a nearby attraction, or anywhere else in Tangerang, our friendly staff will be more than happy to assist you in arranging a taxi. With this service, you can explore the city at your own pace and convenience, without having to worry about navigating unfamiliar roads or finding parking. With our excellent transport facilities, including a car park onsite and a convenient taxi service, Great Western Hotel & Resort Serpong - Tangerang ensures that your travel experience is seamless and stress-free. Whether you choose to drive or rely on our taxi service, you can rest assured that getting around Tangerang will be a breeze during your stay at our hotel.

Comfort and Convenience at Great Western Hotel & Resort Serpong - Tangerang

Indulge in a stay filled with comfort and convenience at Great Western Hotel & Resort Serpong - Tangerang. Each room is equipped with modern amenities to ensure a delightful and relaxing experience. Stay cool and refreshed with the air conditioning provided in every room. Whether it's a hot day or a warm evening, you can adjust the temperature to your liking and enjoy a comfortable atmosphere throughout your stay. Get ready for your day or night out with the hair dryer available in the room. Say goodbye to wet hair and hello to perfectly styled locks as you prepare to explore the vibrant city of Tangerang. Unwind and catch up on your favorite shows on the television in your room. Whether you want to relax after a long day of sightseeing or simply enjoy some downtime, the television offers a range of entertainment options for your enjoyment. Step out onto the balcony or terrace and soak in the beautiful surroundings. Take in the fresh air and enjoy a cup of coffee as you start your day or wind down in the evening. The balcony/terrace offers a peaceful retreat where you can relax and rejuvenate. Stay connected and entertained with the satellite/cable TV provided in your room. Catch up on the latest news, watch your favorite shows, or enjoy a movie night in the comfort of your own space. Keep your snacks and beverages cool with the refrigerator available in the room. Whether you want to store leftovers from a delicious meal or keep your drinks chilled, the refrigerator ensures that you have everything you need at your fingertips. Experience the perfect blend of comfort and convenience at Great Western Hotel & Resort Serpong - Tangerang. With a range of room facilities designed to enhance your stay, you can relax and enjoy every moment of your time in Tangerang, Indonesia.

Indulge in a Culinary Delight at Great Western Hotel & Resort Serpong - Tangerang

At Great Western Hotel & Resort Serpong - Tangerang, dining is an experience that will delight your taste buds and satisfy your cravings. With a range of dining facilities available, you can indulge in a culinary adventure without even leaving the comfort of your room. Thanks to the 24-hour room service, you can enjoy delicious meals at any time of the day or night. Whether you're craving a hearty breakfast, a quick snack, or a gourmet dinner, the hotel's dedicated culinary team is ready to cater to your every need. From local Indonesian delicacies to international favorites, the menu offers a diverse selection of dishes to suit every palate. In addition to the convenient room service, Great Western Hotel & Resort Serpong - Tangerang also boasts an on-site restaurant that is perfect for a more formal dining experience. The restaurant offers a warm and inviting ambiance, making it the ideal setting for a romantic dinner or a gathering with friends and family. The menu features a wide range of delectable dishes prepared with the freshest ingredients, ensuring a memorable dining experience. From succulent steaks to flavorful seafood, the restaurant offers something for everyone. With its attentive service and mouthwatering cuisine, dining at the on-site restaurant is a true delight for the senses. With the combination of 24-hour room service and an exquisite on-site restaurant, Great Western Hotel & Resort Serpong - Tangerang ensures that guests can enjoy a culinary journey that is both convenient and unforgettable. Whether you choose to dine in the comfort of your room or indulge in a fine dining experience at the restaurant, you can expect exceptional service and delectable dishes that will leave you wanting more.

Luxurious and Spacious Rooms at Great Western Hotel & Resort Serpong - Tangerang

Indulge in the luxurious and spacious rooms at Great Western Hotel & Resort Serpong - Tangerang. Choose from a variety of room types, including the Deluxe Room, Family Room, and Penthouse. The Deluxe Room offers a generous space of 54 square meters, featuring a comfortable Double Bed for a restful night's sleep. Ideal for families, the Family Room provides ample space for everyone to relax and unwind. For those seeking the ultimate in luxury, the Penthouse offers a lavish retreat with stunning views and upscale amenities. Book your stay at Great Western Hotel & Resort Serpong - Tangerang through Agoda to enjoy the best prices and a hassle-free booking experience. With Agoda, you can easily compare prices and find the perfect room that suits your needs and budget. Don't miss out on this opportunity to experience the utmost comfort and convenience at Great Western Hotel & Resort Serpong - Tangerang.

Exploring the Vibrant Neighborhood of Pinang in Tangerang, Indonesia

Nestled in the bustling city of Tangerang, Indonesia, the Great Western Hotel & Resort Serpong is surrounded by the vibrant neighborhood of Pinang. This up-and-coming area offers a perfect blend of modernity and traditional Indonesian charm, making it an ideal destination for both business and leisure travelers. Pinang is known for its lively atmosphere and diverse range of attractions. Just steps away from the hotel, you'll find a plethora of shopping malls, including the popular AEON Mall BSD City and Summarecon Mall Serpong. These malls are a shopaholic's paradise, offering a wide variety of local and international brands, as well as entertainment options such as cinemas and arcades. Food enthusiasts will be delighted by the array of dining options in Pinang. From traditional Indonesian street food stalls to upscale international restaurants, there is something to satisfy every palate. Don't miss the opportunity to try local delicacies such as nasi goreng (fried rice) and sate (grilled skewers) at the nearby street food markets. For those seeking a cultural experience, Pinang is home to several historical landmarks and museums. Explore the rich history of the region at the Benteng Heritage Museum, which showcases artifacts and exhibits from the colonial era. Additionally, the nearby Taman Kota 2 BSD Park offers a serene escape from the city, with beautiful gardens, walking paths, and a lake. Whether you're looking for a shopping spree, culinary adventure, or a dose of history and culture, Pinang in Tangerang has it all. Stay at the Great Western Hotel & Resort Serpong and immerse yourself in the vibrant neighborhood that surrounds it.

Convenient Transportation Options from the Nearest Airports to Great Western Hotel & Resort Serpong - Tangerang

Located in the vibrant city of Tangerang, Indonesia, Great Western Hotel & Resort Serpong - Tangerang offers a convenient and accessible location for travelers. When it comes to reaching the hotel from the nearest airports, there are several transportation options to choose from. If you are arriving at Soekarno-Hatta International Airport, the most convenient way to reach Great Western Hotel & Resort Serpong - Tangerang is by taxi. Taxis are readily available at the airport and provide a comfortable and hassle-free journey to the hotel. The journey from the airport to the hotel takes approximately 45 minutes, depending on the traffic. Another transportation option is to book a private transfer service. This allows you to have a dedicated vehicle waiting for you at the airport, ensuring a seamless and stress-free journey to the hotel. Private transfers can be arranged in advance through the hotel or through various online booking platforms. For those looking for a more budget-friendly option, public transportation is also available. From the airport, you can take a bus or a train to Tangerang city center, and then transfer to a local minibus or taxi to reach Great Western Hotel & Resort Serpong - Tangerang in Pinang, Tangerang. No matter which transportation option you choose, the journey from the nearest airports to Great Western Hotel & Resort Serpong - Tangerang is an opportunity to soak in the sights and sounds of Tangerang, Indonesia, as you make your way to this comfortable and convenient hotel.

Discover the Vibrant Surroundings of Great Western Hotel & Resort Serpong - Tangerang

Nestled in the bustling city of Tangerang, Indonesia, Great Western Hotel & Resort Serpong - Tangerang offers a prime location surrounded by a variety of landmarks and attractions. Immerse yourself in the local culture and explore the nearby RS. Mulya, a renowned hospital known for its excellent medical services. Whether you are visiting for business or leisure, the hotel's proximity to Putar balik ke Gading Serpong ensures easy access to this vibrant commercial area where you can indulge in shopping, dining, and entertainment options. For nature enthusiasts, a visit to Hutan Kota is a must. This urban forest offers a serene escape from the city's hustle and bustle, allowing you to reconnect with nature through its lush greenery and tranquil atmosphere. Additionally, Taman Tumpang and the nearby Parkir Rest Area KM 14 provide ideal spots for a leisurely stroll or a relaxing picnic with friends and family. If you are seeking educational opportunities, the esteemed Swiss German University is just a stone's throw away. This internationally recognized institution offers a wide range of programs and facilities, making it a hub for academic excellence in the region. Lastly, for any medical needs, Puskesmas Pondok Bahar and Puskesmas Panunggangan are conveniently located nearby, ensuring peace of mind during your stay. With its strategic location and proximity to these landmarks and attractions, Great Western Hotel & Resort Serpong - Tangerang offers a perfect base for exploring Tangerang's vibrant surroundings and immersing yourself in the local culture.

Diverse Dining Options Near Great Western Hotel & Resort Serpong - Tangerang

Great Western Hotel & Resort Serpong - Tangerang is surrounded by a variety of dining options that cater to different tastes and preferences. Guests can start their day with a delicious Indonesian breakfast at RM Pagi Sore Alam Sutera, or indulge in authentic Betawi cuisine at Kampung Kecil Cipondoh and Rumah Makan Putera Lombok - Alam Sutera. For those craving traditional Betawi dishes, RM KHAS BETAWI BABEH SADELI NEROKTOG PINANG offers a mouthwatering selection. Resto Dermaga and Saung Maranti are perfect for those looking for a cozy and relaxed dining experience. Rumah Makan Kawali Pinang Kunciran is a great choice for those who enjoy flavorful Indonesian dishes. For travelers on the go, Solaria - Rest Area KM 13,5 offers a convenient and quick meal option. Mie Ayam Bangka Pondok Bahar is a must-visit for noodle lovers, while Wahyoo RM. Akur serves up delicious local cuisine. With such a diverse range of restaurants nearby, guests at Great Western Hotel & Resort Serpong - Tangerang can embark on a culinary adventure without having to venture far from their accommodation.

Shop 'til you drop at Tangerang's premier shopping landmarks

Located in the vibrant city of Tangerang, Great Western Hotel & Resort Serpong - Tangerang is surrounded by an array of shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find Mall @ Alam Sutera, a modern shopping complex that offers a wide range of international and local brands, as well as a variety of dining options. For even more shopping delights, head over to Grand Serpong Mall, where you can explore a multitude of shops, boutiques, and entertainment facilities. And if you're in the mood for some Swedish home decor, look no further than IKEA Alam Sutera, a popular destination for stylish furniture and home accessories. With these fantastic shopping landmarks at your doorstep, you'll have plenty of opportunities to indulge in retail therapy during your stay at Great Western Hotel & Resort Serpong - Tangerang.

Affordable Luxury at Great Western Hotel & Resort Serpong - Tangerang

Discover the perfect blend of comfort, style, and affordability at Great Western Hotel & Resort Serpong - Tangerang. With an average room price of just $28, this hotel offers exceptional value for money, making it a top choice for budget-conscious travelers. Compared to the average price of a hotel room in Tangerang, which stands at $34, Great Western Hotel & Resort Serpong - Tangerang provides an unbeatable deal. By choosing to stay here, guests can enjoy all the amenities and services of a high-end hotel without breaking the bank. Whether you're visiting for business or leisure, this hotel offers a range of well-appointed rooms that cater to every need and budget. From cozy standard rooms to spacious suites, each accommodation option at Great Western Hotel & Resort Serpong - Tangerang is designed with your comfort in mind. With stylish decor, modern furnishings, and thoughtful amenities, you'll feel right at home during your stay. So why settle for an average hotel when you can experience affordable luxury at Great Western Hotel & Resort Serpong - Tangerang? Book your stay today and enjoy a memorable and budget-friendly experience in Tangerang, Indonesia.

Excellent Services and Clean Rooms

Great Western Hotel & Resort Serpong - Tangerang has received numerous positive reviews from satisfied guests. One recurring theme in these reviews is the excellent services provided by the hotel staff. Guests have consistently praised the helpfulness and friendliness of the staff, making their stay even more enjoyable. The hotel is highly recommended for both business and leisure travelers, as it caters to the needs of single guests as well as families. Another aspect that guests appreciate about this hotel is the cleanliness of the rooms. Reviewers have consistently mentioned the cleanliness and tidiness of the rooms, which come equipped with complete amenities. Whether you are on a holiday or business trip, the well-maintained rooms at Great Western Hotel & Resort Serpong - Tangerang ensure a comfortable and relaxing stay. Additionally, guests have highlighted the value for money offered by this hotel. With reasonable prices, the hotel provides a great place to stay for all types of travelers. The location of the hotel, near the highway, makes it convenient for guests to access various attractions in Tangerang. Overall, Great Western Hotel & Resort Serpong - Tangerang is highly recommended for its excellent services, clean rooms, and reasonable prices.

Exceptional Value and Location at Great Western Hotel & Resort Serpong - Tangerang

Discover a truly remarkable hotel experience at Great Western Hotel & Resort Serpong - Tangerang in Tangerang, Indonesia. With its exceptional value and prime location, this hotel has garnered positive customer reviews across various categories. One of the standout features of this hotel is its outstanding value. With an overall rating of 8.2, guests consistently praise the affordable rates and excellent value for money offered by Great Western Hotel & Resort Serpong - Tangerang. This hotel provides top-notch amenities and services without breaking the bank, making it an ideal choice for budget-conscious travelers. Moreover, the hotel's location has received high praise from guests, with an impressive rating of 8.6. Situated in the heart of Tangerang, Indonesia, this hotel offers easy access to popular attractions, shopping centers, and dining options. Guests appreciate the convenience of being able to explore the vibrant city and its surroundings with ease, thanks to the hotel's strategic location. In addition to its exceptional value and prime location, Great Western Hotel & Resort Serpong - Tangerang also receives accolades for its staff performance. With a rating of 8.4, the hotel's staff is commended for their professionalism, friendliness, and willingness to go above and beyond to ensure guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout the stay, the staff at this hotel consistently exceeds expectations. Overall, Great Western Hotel & Resort Serpong - Tangerang stands out as a top choice for travelers seeking exceptional value, a prime location, and outstanding staff performance. Book your stay at this remarkable hotel and experience the best of Tangerang, Indonesia.

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Amenities and facilities

Excellent8.0

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Cleanliness and safety
  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Convenience store
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
Access
  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Desk
  • Free bottled water unavailable
  • Internet access – wireless
  • Telephone

Location

JL. MH Thamrin KM 2.7 Kebon Nanas Tangerang Serpong, Pinang, Tangerang, Indonesia, 15143

Excellent8.7

Location

Airports
  • Soekarno-Hatta International Airport (CGK)
    10.7 km
  • Halim Perdanakusuma International Airport (HLP)
    28.4 km
Public transportation
  • Tantou Ticket Station
    3.0 km
  • Alam Minang Wisata Station
    4.5 km
Hospital or clinic
  • RS Awal Bros Tangerang
    820 m
Shopping
  • AEON Mall BSD City
    9.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    1.1 km

What's nearby

Popular landmarks
  • Summarecon Mal Serpong
    2.2 km
  • Supermal Karawaci
    2.9 km
  • TangCity Mall
    3.1 km
  • Scientia Square Park (SQP)
    4.4 km
  • Museum Benteng Heritage
    4.9 km
  • Al-AZhom Mosque
    5.8 km
  • Teras Kota Mall BSD City
    8.5 km
  • Indonesia Convention Exhibition (ICE)
    8.8 km
  • AEON Mall BSD City
    9.4 km
Nearby landmarks
  • Grand Serpong Mall
    50 m
  • Putar balik ke Gading Serpong
    570 m
  • RS Awal Bros Tangerang
    820 m
  • Phillips Lighting
    1.2 km
  • Puskesmas Panunggangan
    1.2 km
  • Hypermart Cyberpark Karawaci
    1.6 km
  • Praktek Bersama
    1.6 km
  • Carrefour TransMart Cikokol
    1.6 km
  • drg Ikrimah
    1.8 km
  • Klinik Dr Gunawan
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 1-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)60
The property
  • Year property opened2009
  • Number of rooms 135
  • Most recent renovation2013

Reviews of Great Western Hotel & Resort Serpong - Tangerang from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.6
  • 9.6
  • 6.0
  • 8.4
  • 10
  • 8.0
  • 4.4
  • 10
  • 8.0

Most recent

  • Location score 8.7 out of 10 and is a high score in Tangerang
    Location8.7
  • Service score 8.5 out of 10 and is a high score in Tangerang
    Service8.5
  • Value for money score 8.5 out of 10 and is a high score in Tangerang
    Value for money8.5
  • Cleanliness score 8 out of 10 and is a high score in Tangerang
    Cleanliness8.0
  • Facilities score 8 out of 10 and is a high score in Tangerang
    Facilities8.0
  • Room comfort and quality score 6.1 out of 10
    Room comfort and quality6.1
High score for Tangerang

Rating

9+ Exceptional (372)
8-9 Excellent (96)
7-8 Very Good (172)
6-7 Good (56)
<6 Below Expectation (201)

Review summary

Powered by OpenAI

This hotel has been praised for its affordable price, making it a budget-friendly option for travelers. Guests also appreciate the central location of the hotel, which is near the toll gate and Indomaret. The hotel has been deemed a good value for money option by several reviewers. The rooms are clean, spacious, and comfortable, making for a pleasant stay. Additionally, the hotel is a decent option for a short stay.

Hotel has old feel and smell, which may not suit all guests.

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Showing 897 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Cordelia from Indonesia
    Couple
    Deluxe Room
    Stayed 18 nights in October 2025

    “Exceptional”

    The check-in process is quite fast and straightforward. It was mentioned that parking is free, but there is actually a flat fee of IDR 10K. If you leave and park again, the same flat fee applies. If you want a cheaper option, you can use the hourly rate instead. The room is reasonably clean but not perfectly clean. The room also looks like an old building. I reserved 1 room, but it turns out there is another locked room inside. However, they said it's not shared with others.

    Reviewed October 17, 2025
    Auto-translated through generative A.I.

    Selamat Pagi, ka. Terima kasih telah memilih Great Western Resort & Hotel sebagai tempat beristirahat. Semoga untuk kedatangan selanjutnya bisa lebih memuaskan.

    Responded November 07, 2025
    Great Western Hotel & Resort Serpong - Tangerang
  2. 10.0
    Exceptional
    Ujang from Indonesia
    Couple
    Deluxe Room
    Stayed 1 night in September 2025

    “Exceptional”

    The hotel offers great value with a strategic location and cleanliness that deserves a thumbs up. Complete facilities including access to shopping centers and convenient transportation. The staff is friendly and very helpful.

    Reviewed September 17, 2025
    Auto-translated through generative A.I.

    Selamat Siang, ka. Terima kasih telah memilih Great Western Resort & Hotel sebagai tempat beristirahat. Semoga untuk kedatangan selanjutnya bisa lebih memuaskan.

    Responded September 22, 2025
    Great Western Hotel & Resort Serpong - Tangerang
  3. 10.0
    Exceptional
    Lona from Indonesia
    Couple
    Deluxe Room
    Stayed 1 night in August 2025

    “Exceptional”

    * Absolutely loved everything about this hotel. From the room to the service, everything was comfortable and well taken care of. The atmosphere was relaxing, the staff was friendly, and the overall experience exceeded my expectations. Truly a great place to stay.

    Reviewed November 24, 2025
  4. 8.0
    Excellent
    Fenny from Indonesia
    Couple
    Deluxe Room
    Stayed 1 night in June 2025

    “Nyaman”

    Pertama kali masuk bingung cari parkiran. Karena tidak ada parkiran khusus GWR. Akhirnya parkir didepan ruko²..tetapi disuruh pindah oleh security. Tetapi juga tidak diarahkan harus pindah kemana. Begitu sampai resepsionis,petugas jutek..tidak ada kesan ramah sama sekali..apalagi menggunakan masker,saya sampai hotel jam 9 malam. Kolam renang hanya memiliki 2 kamar mandi/kamar ganti, tempat duduk terbatas hanya di satu sisi hotel,itupun hanya untuk 2 orang. Selama saya dikolam,ada beberapa orang yg batal berenang setelah melihat situasi kolam. Fyi..menginap disini harus menyiapkan deposit sebesar Rp 150.000. Ruangan kamar dan kasur besar dengan lemari dan meja rias,terpisah dengan ruangan tv. Ada kulkas besar 1pintu dan dispenser. Kalau untuk transit 1 malam dengan harga *** sangat worth it sih. Terimakasih

    Reviewed July 03, 2025

    Selamat Sore, ka. Terima kasih telah memilih Great Western Hotel & Resort sebagai tempat beristirahat. Mohon maaf atas ketidaknyamanannya, terima kasih atas masukannya kami akan terus memperbaiki fasilitas dan pelayanan kami.

    Responded July 17, 2025
    Great Western Hotel & Resort Serpong - Tangerang
  5. 10.0
    Exceptional
    Yulia from Indonesia
    Solo traveler
    Deluxe Room
    Stayed 1 night in September 2024

    “Review”

    Starting from the check-in, the staff were friendly and kind, the room was nice and comfortable, the bathroom was dry and clean, although there was only one bottle of soap and shampoo available, but it’s okay, maybe if you ask, they would provide more since the maximum guests are 2 people, and I happened to be alone so it was just right. Then for the mattress, sheets, blanket, and towels, everything was white and clean. Highly recommended for those of you who want to staycation here with family, it's more suitable. Overall good. Happy staycation.

    Reviewed September 08, 2024
    Auto-translated through generative A.I.

    Selamat Siang, ka Yulia Terima kasih telah memilih Great Western Resort & Hotel sebagai tempat beristirahat. Semoga untuk kedatangan selanjutnya bisa lebih memuaskan.

    Responded September 11, 2024
    Great Western Hotel & Resort Serpong - Tangerang
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