Four Points Flex by Sheraton Osaka Umeda

Name: Four Points Flex by Sheraton Osaka Umeda
Address: 1-10-3 Shibata, Kita-ku, Umeda, Osaka, 530-0012, Japan
Price range: room rates from $70 per night (USD) - We Price Match!
Rating: 8.4

3 stars out of 5

1-10-3 Shibata, Kita-ku, Umeda, Osaka, Japan, 530-0012

Highlights

- Short walks to Umeda Station, Osaka Main Station, subway, metro, and t...

You can take the airport limousine bus from KIX airport.

- Friendly and helpful staff stands out across multiple stays.

Rooms are always very clean and staff super helpful.

- Osaka Umeda location feels easy to explore and sightseeing-friendly, a...

Its better than what i expected, the location is brilliant.

Room’s facilities suitable for business guests.

Facilities

Free Wi-Fi

Front desk [24-hour]

Restaurants

Massage

Luggage storage

Laundry

Non-smoking rooms

Daily housekeeping

About us

Four Points Flex by Sheraton Osaka Umeda: boutique-style Sheraton with compact ‘flex’ rooms for two, cozy lounge with massage chairs and self‑service drinks, steps from Umeda stations, malls and nightlife. In Osaka’s Umeda hub, steps from Grand Front Osaka and OSAKA STATION CITY and near the Hep Five Ferris Wheel, this hotel offers easy access to shopping, transit and evening dining. Practical comforts include daily housekeeping, secure luggage storage, on‑site massages and a restaurant serving local flavors. Rooms feature in‑room safes, refrigerators, plush towels, premium toiletries, large windows and bright showers—ideal for two travelers to refresh and explore. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 12 times in last 24 hr

Its better than what i expected, the location is brilliant.
Amirah
Malaysia
Around the hotel a lot of shopping and restaurants.
Mohamad
Singapore
Great location. About 10mins walk from Osaka/Umeda station.
Hoi L.
Hong Kong SAR, China
Highly recommended—I would definitely stay here again!
Stephen
United Kingdom
The counter staff offer excellent and patient service.
chunchinliu
Taiwan

See map

8.6Excellent

Location rating score

Excellent location - Inside city center

Exceptional for walking

More details on walking

Walkable places

Hankyu Kappa yokochou
100 m
STEP
130 m
Applause Tower (Hankyu Chayamachi Bldg)
140 m
URBAN RESEARCH
150 m
Umeda Arts Theater
160 m

Popular landmarks

Kuchu Teien Observatory
670 m
Minami (Namba)
3.0 km
Osaka Castle Park
3.5 km
Osaka Castle
3.8 km
Shinsaibashi-Suji Shopping Street
4.1 km

Closest landmarks

Kita Motor Pool
180 m
LOFT Umeda / Shinsaibashi
230 m
Tsuruno Chaya Mark
250 m
MARUZEN (Osaka-Umeda)
250 m
Mainichi Broadcasting System, Inc.
250 m

Value for money	8.5
Location rating	8.6
Nearest airport	Osaka International Airport (ITM)
Distance to airport	10.3 km

Select your room

1/6

Twin 18sqm, Guest room, 2 Twin

18 m²/194 ft²

Max 2 adults

2 single beds

8.4

Excellent

Room comfort

1/5

Twin Room - Non-Smoking

18 m²/194 ft²

Max 2 adults

2 single beds

1/5

Double 14sqm, Guest room, 1 Double

14 m²/151 ft²

Max 2 adults

1 double bed

8.4

Excellent

Room comfort

1/5

1Bed Small Double, Guest room, 1 Twin

14 m²/151 ft²

Max 2 adults

1 double bed

Recommended

Preferred by Couples

8.7

Excellent

Room comfort

1/4

Single Room - Smoking

14 m²/151 ft²

Max 1 adult

1 single bed

1/4

Double Room - Smoking

14 m²/151 ft²

Max 2 adults

1 double bed

1/2

Semi-Double Room

14 m²/151 ft²

Max 2 adults

1 semi double bed

1/2

Double Room

14 m²/151 ft²

Max 2 adults

1 double bed

1/2

Twin Room

18 m²/194 ft²

Max 2 adults

2 single beds

1/2

Accessible Twin 26sqm, Guest room, 2 Twin

14 m²/151 ft²

Max 2 adults

2 single beds

Frequently asked questions

Guests can reach Four Points Flex by Sheraton Osaka Umeda from Kansai International Airport via airport limousine bus or train services to the Umeda area.

The nearest train station is Nakatsu Subway Station, located 0.53 km from Four Points Flex by Sheraton Osaka Umeda.

Yes, Four Points Flex by Sheraton Osaka Umeda accepts credit cards and other cashless methods.

Yes, Four Points Flex by Sheraton Osaka Umeda has a laundromat.

Yes, Four Points Flex by Sheraton Osaka Umeda has one onsite restaurant.

Yes, Four Points Flex by Sheraton Osaka Umeda is located near shopping areas such as NU Chayamachi and LOFT Umeda.

Yes, there are various restaurant options available in the surrounding area of Four Points Flex by Sheraton Osaka Umeda.

Yes, there are convenience stores and cafes located near Four Points Flex by Sheraton Osaka Umeda.

Yes, Four Points Flex by Sheraton Osaka Umeda provides luggage storage after check-out.

Four Points Flex by Sheraton Osaka Umeda is 0.53 km from Nakatsu Subway Station and 0.98 km from Higashi-Umeda Subway Station.

Yes, all rooms at Four Points Flex by Sheraton Osaka Umeda are equipped with air conditioning.

Yes, the entire property of Four Points Flex by Sheraton Osaka Umeda has been totally non-smoking since April 01, 2020.

Four Points Flex by Sheraton Osaka Umeda is located 0.78 km from Umeda Train Station.

Yes, Four Points Flex by Sheraton Osaka Umeda provides a 24-hour front desk.

Yes, Four Points Flex by Sheraton Osaka Umeda provides daily housekeeping.

Yes, Four Points Flex by Sheraton Osaka Umeda is located in the heart of Osaka Umeda, a busy area with many shops and transport links.

Yes, Four Points Flex by Sheraton Osaka Umeda has vending machines.

Check-in at Four Points Flex by Sheraton Osaka Umeda is from 03:00 PM and check-out is until 11:00 AM.

More about Four Points Flex by Sheraton Osaka Umeda

Four Points Flex by Sheraton Osaka Umeda

See the best of Osaka with a stay at Four Points Flex by Sheraton Osaka Umeda, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Sampling the authentic culture of Osaka is easy with a stay at Four Points Flex by Sheraton Osaka Umeda, just 4.3 km from Dotonbori.
Four Points Flex by Sheraton Osaka Umeda provides the best in services and amenities to help make guests feel comfortable. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer in some select rooms.

Dining and things to do

Light snacking is available day or night with the hotel's vending machines.

Around the property

This is your chance to explore all that Osaka has to offer. Learn about the city's art history with a day at Dotonbori located 4.3 km away, where you can see collections by famous artists. Osaka Castle is located 3.7 km away, and is one of the most famous tourist spots to visit and photograph.

Show less

Amenities and facilities

Excellent8.3

Facilities

Languages spoken

English
Japanese

Internet access

Free Wi-Fi in all rooms!
Internet
Internet services
Wi-Fi in public areas

Things to do, ways to relax

Massage

Cleanliness and safety

Anti-viral cleaning products
Body thermometer
Doctor/nurse on call
Guest rooms seal after sanitization
Hand sanitizer
Hot water linen and laundry washing
Physical distancing of at least 1 meter
Professional-grade sanitizing services
Protective screens in common areas
Rooms sanitized between stays
Safe dining setup
Sanitized kitchen and tableware items
Staff trained in safety protocol
Temperature check for guests and staff

Dining, drinking, and snacking

Restaurants
Vending machine

Services and conveniences

Air conditioning in public area
Daily housekeeping
Elevator
Facilities for disabled guests
Heating in public area
Laundromat
Laundry service
Luggage storage
Smoking area unavailable
Xerox/fax in business center

Access

CCTV in common areas
CCTV outside property
Fire extinguisher
Front desk [24-hour]
Non-smoking rooms
Pets allowed unavailable
Safety/security feature
Security [24-hour]
Smoke alarms

Available in all rooms

Air conditioning
Free bottled water unavailable
Hair dryer
In-room safe box
Refrigerator
Slippers

Food and dining

Breakfast options

Japanese

Restaurants on site

やよい軒

Cuisine: Japanese
Menu: A-la-carte

Location

1-10-3 Shibata, Kita-ku, Umeda, Osaka, Japan, 530-0012

Excellent8.6

Location

Airports

Osaka International Airport (ITM)
10.3 km 19 min drive
Kobe Airport (UKB)
25.8 km

Public transportation

Umeda Train Station
230 m
Nakatsu Subway Station
400 m 8 min walk

Hospital or clinic

Sugi Yakkyoku
340 m

Shopping

Shinsekai Ichiba
6.2 km

Convenience store

Lawson
740 m

Cash withdrawal

ATM
70 m

What's nearby

Popular landmarks

Kuchu Teien Observatory
670 m
Minami (Namba)
3.0 km
Osaka Castle Park
3.5 km
Osaka Castle
3.8 km
Shinsaibashi-Suji Shopping Street
4.1 km
Dotonbori
4.3 km
Kuromon Market
4.8 km
Tsutenkaku
6.2 km
Universal Studios Japan
7.6 km
Osaka Aquarium Kaiyukan
8.6 km

Nearby landmarks

Hankyu Kappa yokochou
100 m
STEP
130 m
Applause Tower (Hankyu Chayamachi Bldg)
140 m
URBAN RESEARCH
150 m
Umeda Arts Theater
160 m
Kita Motor Pool
180 m
Umeda Geijutsu Gekijo
180 m
NU Chayamachi
190 m
UMEDA FOOD HALL
190 m
Saizenji Temple
210 m

Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others

Children up to 5 years old stay free of charge when using existing bed (no bedding, no meals). However, only one free child is allowed per bed.
All the property is totally non-smoking since April 01, 2020. The smoking booth has been closed.
From May 11, 2026, cash payments will no longer be accepted at this hotel. We kindly ask that accommodation fees and taxes be paid by credit card or other cashless methods.
【Accommodation Tax from September 1, 2025, onwards】
As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
- For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
- For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
- For room rates of JPY 20,000 or more: JPY 500 per person, per night
When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out

Check-in from: 15:00
Check-out until: 11:00

Extras

Daily Internet/Wi-Fi fee: 0 JPY
Breakfast charge (unless included in room price): 1209 JPY

The property

Year property opened: 2018
Number of floors: 13
Room voltage: 100
Non-smoking rooms/floors: no
Number of restaurants: 1

Reviews of Four Points Flex by Sheraton Osaka Umeda from real guests

Provided by verified guests of

8.4

Excellent

From 6,958 reviews

Cleanliness score 8.7 out of 10 and is a high score in Osaka
Facilities score 8.3 out of 10 and is a high score in Osaka
Location score 8.6 out of 10 and is a high score in Osaka
Service score 8.5 out of 10 and is a high score in Osaka
Value for money score 8.5 out of 10 and is a high score in Osaka

What guests liked

Summarized by AI

Nearby Transport: Short walks to Umeda Station, Osaka Main Station, subway, metro, and train links make getting around Osaka easy. (10 mentions)

Nearby Shopping: Shops, eateries, restaurants, convenience stores, cafés, and Umeda shopping center sit nearby, giving the area strong day-to-day convenience. (10 mentions)

Room Cleanliness: Clean rooms leave a strong impression in many stays, with several reviews also praising neat upkeep and housekeeping. (9 mentions)

General Services: Friendly and helpful staff stands out across multiple stays. (6 mentions)

Room Comfort: Room size feels decent in some stays, with single rooms described as perfect or adequate and one room offering space for an armchair and a long table. (5 mentions)

Room Amenities: Room amenities cover the basics well, with a good mix of items, complete amenities, and a refillable water station by the lift on one floor. (5 mentions)

Guest Type

Room Type

Language

Select your country

Show reviews that mention

Location

Mentioned in 59 reviews

sentiment-positive-indicator

93% Positive

sentiment-negative-indicator

6% Unfavourable

Cleanliness

Mentioned in 35 reviews

sentiment-positive-indicator

77% Positive

sentiment-negative-indicator

22% Unfavourable

Room size

Mentioned in 28 reviews

sentiment-positive-indicator

42% Positive

sentiment-negative-indicator

57% Unfavourable

Service

Mentioned in 22 reviews

sentiment-positive-indicator

90% Positive

sentiment-negative-indicator

9% Unfavourable

Room comfort

Mentioned in 15 reviews

sentiment-positive-indicator

73% Positive

sentiment-negative-indicator

26% Unfavourable

In room amenities

Mentioned in 13 reviews

sentiment-positive-indicator

53% Positive

sentiment-negative-indicator

46% Unfavourable

Value for money

Mentioned in 12 reviews

sentiment-positive-indicator

58% Positive

sentiment-negative-indicator

41% Unfavourable

Airport access

Mentioned in 11 reviews

sentiment-positive-indicator

100% Positive

Bathroom

Mentioned in 9 reviews

sentiment-positive-indicator

33% Positive

sentiment-negative-indicator

66% Unfavourable

Sort by

Changed to review page 1

9.6Exceptional
浩史 from Japan
Couple
Twin 18sqm, Guest room, 2 Twin
Stayed 1 night in September 2026
“It's a good hotel.”
It is located in a very convenient place close to Umeda Station. The room feels compact but slightly spacious. I had trouble because the pillow was too soft. It would be nice if you could choose the firmness of the pillow. Although it’s along the Hankyu line, there was hardly any noise from the trains. (4th floor) I highly recommend it!
Reviewed September 18, 2026
Auto-translated through generative A.I.
この度はご宿泊いただき、また詳しい口コミをお寄せいただきありがとうございます。梅田駅からの立地や、お部屋の広さ、静かにお過ごしいただけた点についてお褒めいただき、大変嬉しく思います。一方で、枕の硬さについてご不便をおかけし申し訳ございません。貴重なご意見として今後のサービス改善の参考にさせていただきます。これからも皆様に快適にお過ごしいただけるよう努めてまいります。また大阪へお越しの際には、ぜひお越しくださいませ。この度はありがとうございました。
Responded September 24, 2026
Four Points Flex by Sheraton Osaka Umeda
Did you find this review helpful?
9.6Exceptional
MIKI from Japan
Couple
1Bed Small Double, Guest room, 1 Twin
Stayed 1 night in August 2026
“Nice location and functional room!”
They prepare amenities at lobby and comfortable room with kind hotel staffs ! Thank you for your support!!
Reviewed August 22, 2026
Thank you very much for your wonderful review! We are delighted to hear that you enjoyed the amenities in our lobby, the comfort of your room, and the friendly service from our staff. Your kind words mean a lot to our entire team and encourage us to continue providing a comfortable and pleasant stay for all our guests. We truly appreciate your support and hope to welcome you back again soon.
Responded August 27, 2026
Four Points Flex by Sheraton Osaka Umeda
Did you find this review helpful?
10.0Exceptional
KOOKHYUN from South Korea
Solo traveler
1Bed Small Double, Guest room, 1 Twin
Stayed 2 nights in January 2026
“Highly recommended for travelers who frequently use Osaka Umeda Station!”
It was an accommodation that satisfied all aspects: price, location, cleanliness, and noise. Especially, I would like to thank the female staff member who was working around 6 PM on the 4th! I appreciate her kindness. After check-out, I stored my luggage, and despite it being later than I expected, she kindly attended to me, allowing me to finish my schedule on a positive note. If I have a chance to come to Umeda again, I will definitely visit again. :)
Reviewed January 04, 2026
Auto-translated through generative A.I.
Did you find this review helpful?
8.4Excellent
Minori from Japan
Group
Twin 18sqm, Guest room, 2 Twin
Stayed 2 nights in June 2025
“The location is nice!”
It is quietly located in a somewhat difficult-to-find place, but it is actually in a convenient location, and considering access to convenience stores, dining, and transportation, it is a cost-effective hotel. The room was clean. It would be helpful to have a few more amenities, but that might contribute to the affordability. Thank you for your hospitality!
Reviewed November 11, 2025
Auto-translated through generative A.I.
Did you find this review helpful?
9.6Exceptional
Chris from United States
Couple
1Bed Small Double, Guest room, 1 Twin
Stayed 5 nights in June 2026
“Great Location and Value”
The location is great with easy walkable access to shopping and food. Room is clean and comfortable with reliable WiFi and the right mix of amenities. Staff is friendly and helpful. Overall excellent value for money and location.
Reviewed July 08, 2026
Did you find this review helpful?