Newly built in 2024
2025
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CANDEO HOTELS Osaka The Tower

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-1-27 Dojimahama, Kita-ku, Osaka City , Umeda, Osaka, Japan, 530-0004

Highlights

Great view

- Floor-to-ceiling windows and upper-floor rooms give sweeping river and...

Breakfast buffet is nice, with seats facing the city view
Excellent hot spring

- Rooftop sky spa and onsen offer indoor and outdoor baths with panorami...

Highlight is undoubtedly its roof onsen.
Ideal location

- Location sits between Umeda and Namba near Yodoyabashi station (about...

Location was just right in the middle of everything
Great spa

The infinity jacuzzi is an exceptional experience.
Excellent room comfort & quality

The bed was perfect for the three of us, with ample room.

Facilities

Free Wi-Fi

Car park

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

About us

CANDEO HOTELS Osaka The Tower offers luxury for two travelers with a stunning rooftop infinity bath and city views near Dojima Park. Enjoy exceptional onsen facilities, a modern fitness center, and easy access to nearby attractions for a memorable retreat. Located in Umeda, Osaka's vibrant commercial center, this hotel is steps from modern skyscrapers, shopping malls, and cultural attractions. Enjoy a luxurious swimming pool and exquisite dining at the elegant on-site restaurant. Each room includes air conditioning and complimentary Wi-Fi, with some offering peaceful outdoor or river views. Just a short walk away, explore Grand Front Osaka and take in views from the iconic Hep Five Ferris Wheel, making this an ideal base for experiencing the best of Osaka. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 104 times in last 24 hr

  • I did not expect that much, but I loved this hotel.
    Bora
    베트남
  • The room was just fantastic, staff were very friendly.
    Ricardo
    United States
  • Would recommend any family to stay at this fantastic hotel.
    PO L.
    Hong Kong SAR, China
  • Spa was amazing, room was spacious, the staff was great.
    noriko
    Japan
  • Convenient location with lots of great restaurants nearby.
    Wai H.
    United States
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Nearest transportation options

Yodoyabashi Subway Station is within 0.37 km

Keihan Electric Railway is within 0.39 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
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There are 242 places in walking distance!

Parking
Available
Walkable places
Osaka City Hall Dojima Government Bldg. Ruins Monument
80 m
Site of Dojima-kome-ichiba
170 m
Oto Gallery
180 m
Bank of Japan Osaka Branch Old Building
210 m
Nakanoshima Garden Bridge
210 m
Popular landmarks
Kuchu Teien Observatory
1.4 km
Minami (Namba)
1.7 km
Osaka Castle Park
2.5 km
Shinsaibashi-Suji Shopping Street
2.8 km
Osaka Castle
3.0 km
Closest landmarks
Taiwan Tourism Association, Osaka Office
160 m
Consulate General of the United States
170 m
Masago Gallery
240 m
GOMA Gallery Exaart
250 m
Ruins of Ekiteishi Osaka Post Office
270 m

Good to know

Value for money9.0
Location rating8.9
Nearest airportOsaka International Airport (ITM)
Distance to airport11.6 km

Rooms available at CANDEO HOTELS Osaka The Tower

High Floor Executive Twin Room with Sofa Bed - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 29 m²/312 ft²
  • River view
  • 1 sofa bed and 2 single bed...
CANDEO Premium Suite with Sofa Bed and Private Spa - Non-Smoking
...
  • Room size: 75 m²/807 ft²
  • Outdoor view
  • 2 sofa beds and 4 single be...
High Floor Executive Twin Room - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
High Floor Deluxe Twin Room - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 2 single beds
High Floor Corner Luxury King Room with Sofa Bed - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
High Floor Corner Luxury King Room - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 king bed
High Floor Premium Triple Room - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 3 single beds
High Floor Premium Triple Room with Sofa Bed - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 1 sofa bed and 3 single bed...
High Floor Deluxe Twin Room with Sofa Bed - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds and 1 sofa be...
High Floor Deluxe King Room with Sofa Bed - Executive Bar Lounge Access Included, Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 sofa bed and 1 king bed
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More about CANDEO HOTELS Osaka The Tower

More about CANDEO HOTELS Osaka The Tower

CANDEO HOTELS Osaka The Tower

For travelers who want to take in the sights and sounds of Osaka, CANDEO HOTELS Osaka The Tower is the perfect choice. Its convenient location right in the city center allows you more time to see all that Osaka has to offer. Explore the genuine Osaka that most travelers never see, with a stay at CANDEO HOTELS Osaka The Tower -- located only 2.9 km from Dotonbori.
At CANDEO HOTELS Osaka The Tower, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service and luggage storage can assist with your needs. Packing light is possible at CANDEO HOTELS Osaka The Tower thanks to the hotel's laundromat and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel. All rooms at CANDEO HOTELS Osaka The Tower are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning.
In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator and bottled water at your disposal.
CANDEO HOTELS Osaka The Tower also provides a hair dryer and toiletries in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.

Dining and things to do

Every day at CANDEO HOTELS Osaka The Tower begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. Apart from amenities and services, CANDEO HOTELS Osaka The Tower goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation.

Around the property

Don't miss out on all that Osaka has to offer during your stay at CANDEO HOTELS Osaka The Tower. An afternoon of browsing the works at Dotonbori located 2.9 km away can familiarize you with the local art scene.

Show less

Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Public bath
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Full american breakfast
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Western breakfast
Swimming & soaking
  • Hot spring bath
  • open air bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
  • Kids toothbrush
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Non-smoking
  • Refrigerator
  • TV

Location

1-1-27 Dojimahama, Kita-ku, Osaka City , Umeda, Osaka, Japan, 530-0004

Excellent8.9

Location

Airports
  • Osaka International Airport (ITM)
    11.6 km
  • Kobe Airport (UKB)
    25.7 km
Public transportation
  • Yodoyabashi Subway Station
    370 m 7 min walk
  • Keihan Electric Railway
    390 m
Hospital or clinic
  • Ikezawa Clinic
    670 m
Shopping
  • Shinsekai Ichiba
    4.8 km
Convenience store
  • Family Mart
    390 m
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • Kuchu Teien Observatory
    1.4 km
  • Minami (Namba)
    1.7 km
  • Osaka Castle Park
    2.5 km
  • Shinsaibashi-Suji Shopping Street
    2.8 km
  • Osaka Castle
    3.0 km
  • Dotonbori
    3.0 km
  • Kuromon Market
    3.4 km
  • Tsutenkaku
    4.8 km
  • Universal Studios Japan
    7.1 km
  • Osaka Aquarium Kaiyukan
    8.0 km
Nearby landmarks
  • Osaka City Hall Dojima Government Bldg. Ruins Monument
    80 m
  • Taiwan Tourism Association, Osaka Office
    160 m
  • Consulate General of the United States
    170 m
  • Site of Dojima-kome-ichiba
    170 m
  • Oto Gallery
    180 m
  • Bank of Japan Osaka Branch Old Building
    210 m
  • Nakanoshima Garden Bridge
    210 m
  • Gallery Kouzui
    210 m
  • Bank of Japan
    220 m
  • Local Beer Origin Monument
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • [Non-refundable] 100% cancellation fee for Non-refundable plans will be charged from the time bookings are made.
    [Accommodation Tax] Accommodation tax (paid per person per night) is not included in the accommodation fee. Please pay at hotel directly.
  • Children aged 5 and under can stay free of charge when sharing a bed with an adult. Guests aged over 6 are considered adults.
  • 【Accommodation Tax from September 1, 2025, onwards】
    As of 1 September 2025, changed local tax regulations require guests to pay accommodation tax at various updated rates, which will be collected separately by the property during the check-in process. The tax is charged per person, per night, based on the room rate as follows:
    • For room rates from JPY 5,000 to less than JPY 15,000: JPY 200 per person, per night
    • For room rates from JPY 15,000 to less than JPY 20,000: JPY 400 per person, per night
    • For room rates of JPY 20,000 or more: JPY 500 per person, per night
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until23:59
Getting around
  • Travel time to airport (minutes)70
  • Airport transfer fee1800 JPY
Extras
  • Breakfast charge (unless included in room price)4180 JPY
The property
  • Year property opened2024
  • Room voltage100
  • Number of rooms 548
  • Number of restaurants1
Parking
  • Daily parking fee2800 JPY

Property announcements

Swimming pool facility is not available at the property.
The picture shown in the website is not a swimming pool.
Swimwear is not allowed.

Please be informed that a scheduled power outage affecting the entire building will take place on the date below due to a legally required electrical equipment inspection.
As a result, some services will be limited during the outage.
- Scheduled Power Outage Date and Time
Monday, January 11, 2027 (National Holiday), 12:00 PM – 12:00 AM (scheduled)
*Please note that the building will begin closing gradually from 10:00 AM onward.

- Impact on Your Stay and Important Information
We will be unable to store luggage on that day.
*Parcel delivery acceptance will be available only until 9:00 AM on the same day.

Check-out time will be earlier than usual at 10:00 AM.
*The CLUB CANDEO member benefit of “stay until 12:00 PM” will not apply on that day only.

The Sky Spa will close at 9:00 AM.
Breakfast will be served from 6:30 AM to 9:30 AM (last order at 9:00 AM).
“THE C’s SKY DINING,” “THE C’s SKY CAFE,” and “THE C’s SKY BAR” will be closed for the entire day.
“THE C’s SKY DINING” and “THE C’s SKY CAFE” will reopen from 11:30 AM on January 12.
“THE C’s SKY BAR” will reopen from 6:00 PM on January 12.
Telephone lines will also be unavailable during the power outage.
For cancellations or any inquiries, please call us outside the outage hours.
Please note that the outage time may vary depending on the progress of the inspection work.

Reviews of CANDEO HOTELS Osaka The Tower from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 9.6
  • 9.6
  • 8.4
  • 10
  • 6.8
  • 9.2
  • 10
  • 10
  • 9.6

Most recent

From 10,239 reviews

  • Cleanliness score 9.3 out of 10 and is a high score in Osaka
  • Facilities score 9.2 out of 10 and is a high score in Osaka
  • Location score 8.9 out of 10 and is a high score in Osaka
  • Service score 9.1 out of 10 and is a high score in Osaka
  • Value for money score 9 out of 10 and is a high score in Osaka
Guest Type
Room Type
Language

Show reviews that mention 

Location

Mentioned in 757 reviews
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81% Positive
sentiment-negative-indicator
18% Unfavourable

Room view

Mentioned in 634 reviews
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98% Positive
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1% Unfavourable

Cleanliness

Mentioned in 602 reviews
sentiment-positive-indicator
73% Positive
sentiment-negative-indicator
26% Unfavourable

Service

Mentioned in 560 reviews
sentiment-positive-indicator
71% Positive
sentiment-negative-indicator
28% Unfavourable

Hot spring

Mentioned in 448 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Breakfast

Mentioned in 395 reviews
sentiment-positive-indicator
57% Positive
sentiment-negative-indicator
42% Unfavourable

Spa

Mentioned in 285 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Room size

Mentioned in 275 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Room comfort

Mentioned in 234 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable
Changed to review page 1
  1. 10.0Exceptional

    LEE from South Korea
    Family with young children
    Deluxe Twin Room - Non-Smoking
    Stayed 3 nights in May 2026

    “Parents' Day, Children's Day family trip”

    On Parents' Day and Children's Day, I went on a trip to Osaka with my parents. If you are staying in Osaka, I think this hotel is definitely worth considering. <Pros> 1. We booked two rooms, and it wasn't too small for three adults. (There is a sofa bed, and it's not very inconvenient.) 2. The public bath facilities are clean and perfect. The view from the outdoor hot spring is especially great. 3. There is a Family Mart convenience store on the first floor, and a Lawson convenience store nearby. 4. The price is quite reasonable compared to 5-star hotels. I highly recommend it if you are bringing your parents along. 5. There is a Korean staff member, making check-in convenient. 6. There is a limousine bus, making it easy to get to Kansai Airport. 7. The breakfast quality is decent. <Areas for Improvement> 1. Breakfast starts at 7 AM, which may be inconvenient if you need to move quickly to Universal or other places in the morning. (It would be great if it started at 6 AM.) 2. It would be nice if the breakfast menu had more variety.

    Reviewed May 12, 2026
    Auto-translated through generative A.I.

    Thank you very much for staying at Candeo Hotels Osaka The Tower. We are grateful that you chose us for your family trip during Parents’ Day and Children’s Day, and we appreciate your wonderful feedback. We have read your comments regarding what you liked and areas for improvement. We will take your feedback—including your comments on breakfast opening hours—into consideration for future operations. Please be sure to visit The Tower the next time you are in Osaka. We look forward to welcoming you. Candeo Hotels Osaka The Tower Team

    Responded May 12, 2026
    CANDEO HOTELS Osaka The Tower
  2. 9.6Exceptional

    mariko from Japan
    Family with young children
    Deluxe King Room with Sofa Bed - Non-Smoking
    Stayed 1 night in July 2026

    “I was able to spend time very comfortably.”

    The room was spacious and clean, and I requested a high floor, which I got as I hoped. I used the spa, but even around midnight there were no available lockers, and there were many users, so I returned to my room and came back an hour later. I still think there were more than ten users. Aside from the fact that there was a mountain of bath towels, the location of the outdoor hot spring was excellent, and the washing area was clean. Breakfast was also busy, but there were plenty of tables to sit at, and the food was delicious. The staff provided excellent service as well. I had a very comfortable stay, so I will use it again.

    Reviewed July 12, 2026
    Auto-translated through generative A.I.
  3. 10.0Exceptional

    SACH from Japan
    Family with teens
    Deluxe King Room - Non-Smoking
    Stayed 2 nights in March 2026

    “Recommended hotels for staying in Osaka.”

    I stayed for two nights in Osaka with my daughter. The room was very spacious, clean, and had a comfortable sofa and bed, with a fantastic river view! The breakfast buffet on the top floor offered the best view, and I enjoyed it deliciously with an elegant feeling. There was a rich variety of Japanese, Western, and Chinese dishes, and plenty of drinks, all fresh and tasty. I felt lucky to enjoy the buffet for both nights. The large public bath and open-air bath on the top floor were also very relaxing and pleasant. The convenience was great, with the Nakano Island area nearby for walks. I'm really glad I chose Candeo Hotel. I would love to use it again when I travel to Osaka.

    Reviewed May 05, 2026
    Auto-translated through generative A.I.

    この度はお嬢様とのご旅行に当ホテルをご利用いただき、誠にありがとうございます。 また、心のこもったご感想をお寄せいただき、深く御礼申し上げます。 お部屋からの眺望、ご朝食、最上階の大浴場に至るまで、ひとつひとつをお愉しみいただけたこと、大変光栄に存じます。 中之島の風景とともに刻まれたご滞在がよき思い出になりましたら、これに勝る喜びはございません。 いただいたお言葉を胸に、これからも心に響くご滞在をお届けしてまいります。 またお迎えできます日を、心よりお待ち申し上げております。 カンデオホテルズ大阪ザ・タワーチーム

    Responded May 05, 2026
    CANDEO HOTELS Osaka The Tower
  4. 10.0Exceptional

    SHU from Japan
    Couple
    Deluxe King Room - Non-Smoking
    Stayed 1 night in August 2026

    “If you're staying in Osaka, this is the place!”

    This was my first time using this service and everything was wonderful. I requested a room on a higher floor and was given the top floor. They also helped me by picking up a cake from a shop and bringing it to my room. They provided plates and forks for serving, which made for a very pleasant stay. The view from the rooftop open-air bath was the best I've ever experienced in my life. The room was also clean and felt luxurious, making it a great recommendation for couples. The price was around 10,000 yen per person, which I think is reasonable for students. I would like to stay here again when I visit Osaka.

    Reviewed August 29, 2026
    Auto-translated through generative A.I.

    Thank you very much for staying at Candeo Hotels Osaka The Tower. We sincerely appreciate your feedback. We are honored that you chose to celebrate your anniversary with us. We believe our spa will one day be recognized as a tourist attraction in Osaka. We hope you will choose to stay with us again at The Tower. We look forward to welcoming you back. Candeo Hotels Osaka The Tower Team

    Responded August 31, 2026
    CANDEO HOTELS Osaka The Tower
  5. 9.2Exceptional

    Rina from Japan
    Family with teens
    Deluxe Twin Room - Non-Smoking
    Stayed 1 night in August 2026

    “The night view from the spa is amazing! Breakfast and coffee are...”

    The room's design and amenities are really good. I am very satisfied. The night view from the room is also incredibly beautiful. I stayed with the anticipation of enjoying the spa, and the night view from the spa was also the best; however, perhaps due to the high number of users, the changing rooms lacked cleanliness, overflowing with trash, the mats were soaked, and the indoor floor was slippery. There were many international guests, and I noticed some soaking in the hot springs without rinsing off their sweat. The smell of chlorine was quite strong. The breakfast location is good, but the taste was just mediocre. There were many varieties of salad and fruit. Unfortunately, there were no local Osaka-style dishes. I would like to stay again next time, but will skip breakfast. The coffee was really bad, and more than half of the other guests left it untouched, so I hope they can improve the taste.

    Reviewed August 10, 2026
    Auto-translated through generative A.I.
Changed to review page 1

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