never ever come to this hotel”

this is the worst hotel I have ever been too full of bed bugs the rooms are disgusting the customer service is awful the pool is green there is no elevator. Save yourself the trouble dont come to this disgusting place

Acceptable”

The staff came in the room . The place is very outdated and has jacks supporting the floors. The pool is broke and the bathroom doesn't work. The place is very dirty? Wouldn't stay again ,not worth the money. The place needs more work and maintenance

Very unclean”

The floors were not carpeted and were not mopped. Had to wash my feet again after walking across the floor 4 times. Bathroom smelled of urine. Outside of toilet bowl had urine drips. Apparently don’t use bleach on the laundry. Bed was uncomfortable and the pillows were flat. The pool is not available. The space was very large and could be made into a very nice place if the owners cared enough to upgrade and keep clean. Only stayed because it was the last place available.

Bear Mount Inn”

They had pictures of a nice pool, but their pool was closed and in disrepair. I reserved a two bed room, but was given a room with only one. The furniture was broken and covered with dust. There was dirt on the floor. There were holes in the wall with exposed wiring hanging out above the mirror, which hadn’t been cleaned either. And there were ants crawling on the floor. I refused to stay there.

Above average”

Suppose to had a pool drive 4 hours and they Don’t have a pool open pay 1600.00 for rooms and can’t even. Get a discount not happy at all

Acceptable”

Pool was broke, there was trash still in trash can, bed uncomfortable,

Location was awesome ”

I think they are remodeling the hotel. The room we had was updated. It will be nice when they get it all done. Even being close to the main strip it was quite. Wasn't a bad stay at all.

Not Clean At All!”

Walked in and I immediately noticed the room smelled musty, like urine, and it was humid from no air conditioner being on. Bathtub had “On” and “Off” and arrows written in sharpie on the wall above each spigot. We noticed that the only light on was a floor lamp right inside the door. Extremely dim in the room. No lighting or outlets beside the bed. Same debris on floor for several days. Left early. Not clean and would never stay here again!

Acceptable”

Stay Away.....This place is the nastiest place in Pigeon Forge

Ungah”

Issues

DON'T STAY HERE”

This place is completely run down and filthy I would not recommend anyone to stay here plus our car got broken into in the parking lot the night before we left horrible experience I've never stayed in a place this bad

Above average”

trash under the bed,not enough hot waterand way too much trash on the outside that needed to be hauled off. the rooms looked nice enough,but with trash on the outside. ust believe they could do a lot better job of keeping the place clean.

Looks a bit ghetto. ”

Expect to look a little ghetto from the outside, but the room inside is not too bad. However, when I first opened the room, the smell was like pee and the towels had some stain on it; one towel even has a hair on it. The blanket is very thin, no comforter. The bed is kinda hard and the pillow just gives my shoulder and neck aching after waking up. Don't expect much with the breakfast; it's just toast, waffle, and coffee. Worst complimentary breakfast ever. The staff is friendly and the location is pretty good though. I wish they could offer more than that.

Awful hotel filthy dirty staff was rude and unhelpful”

Dirty dirty

Not great at all”

The sheets were stained, We have bites, and they were trying clean before check out.

Do Not stop by!”

The person up front was very rude, and yelled. The floors were dirty. There was no room to pull out the sofa bed. It was right up to the bed. They give you one coffee for 4 people, and one sugar. When asked for more they got rude. The room smelled very musky from the air unit. Won't come again. Stay away!

Good place ”

Good staff. Pool wasnt open while we was there and tv didnt work but the staff fixed it quickly and very respectful staff. We will stay again.

Not bad but no hot water killed it”

Good location, good price for Rod Run weekend, got up to take a shower and for kids to get fresh, no hot water, owner gave me his number and said when come back to call, he would fix me up....did offer to go to other room but was checking out shortly...

Nasty and run down....”

Hotel is not as pictured. This place is a dump! Took one look at it when we arrived and was sick! Hotel needs to be condemned.

订了不准退”

印度人太精，免费早餐设在前台，生怕你拿他一块面包。早餐苹果都是烂苹果，房间水很小，根本不可能洗澡