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Tilbake til hotellinfo

2015
Glimrende 8,5
basert på 2581 anmeldelser

Nyeste kundeanmeldelser

Type reisende
Glimrende



fra 2581 anmeldelser
  • Hotellforhold/renslighet 8,7
  • Beliggenhet 8,2
  • Romkomfort/standard 8,7
  • Ansattes arbeid 8,7
  • Verdi for pengene 8,7
  • Mat/middag 7,8
Verifiserte anmeldelser

Paul S.
Malaysia
29 mai 2013
Excelent stay with good staff
good location and easy to move from 1 corner to another

Gareth C.
Canada
29 mai 2013
Comfortable, fast Internet, decent staff
Bed, good bathroom, fast Internet

Tung C.
Malaysia
28 mai 2013
Clean, friendly and comfortable room
Near to shooping areas, centrally located
Good experience because they have a well english spoken staffs and really friendly

Kwai H.
Malaysia
28 mai 2013
Well design and compact
central located, friendly staffs, near to local food
Everything was great. However, we the inhouse massage was not great for the price. No skills at all.

Shauna C.
Irland
28 mai 2013
Lovey room, on the edge of old quarter
Very comfortable bed, stylish room, very helpful staff

Maretha J.
Indonesia
28 mai 2013
Good breakfast, central location
clean room, friendly staff, quiet area
nice short stay and we got upgrade room.

AMAERTHANATHAN T.
Malaysia
28 mai 2013
Excellent affordable hotel with class A service
Very friendly and helpful staff with excellent English spoken
From the time we stepped into the Hotel till we left the staff took care of all our requests and needs. Upon our arrival we were checked in very quickly with mimimal fuss and Miss Ling sat with us and briefed about the hotel, the city of Hanoi, out trip arrangements to Halong Bay the places of interest to visit and how to get there efficiently and cheaply etc. She was really excellent and should be valued by the Hotel. Upon our return from Ha Long Mr. Bie checked in and upgraded us to a better room. On our first night's stay the water heater in our room 610 was not haveing hot water but it didn't matter to us as the weather was hot and we preferred to bathe in cold water so we did not complain at all. If we did I believe they would have attended to it immediately. That was their type of service. The breakfast was excellent with a good mixture of local and western cuisine. We would certainly return to this hotel if w were to go back to Hanoi for another visit and would unreservedly recommend this hotel to any one intending to visit Hanoi. In our opinion it should be rated as a 4Star instead as 3 star. To all staff thank you for making our stay a memorable and pleasant one.

see L.
Malaysia
28 mai 2013
cozy & affordable stay
Hotel staff can speak good english. Room is clean, and hotel is close to major attraction areas.
Overall stay was fine, but during last 2 days of our stay, the hotel lost with electricty due to maintenance works carried out at that area.

Wing Y.
Hongkong
28 mai 2013
Nice budget hotel with friendly staff
Clean with big, nice balcony. Staff is very friendly and speak fluent English.

Anthea O.
Singapore
27 mai 2013
A hotel with good software
Great Staff, great breakfast
Stayed over for 2 nights with my hubby and son. 1st night, air condition suddenly broke down. Within 1 hour from feedback, front office staff transferred us to another hotel under their group. Checked in again for 2nd night, air condition broke down again in the night at about 8. Problem rectified after about 2 hours. Problem recurred in the middle of the night, but we are just too tired to do anything about it until 7+ in the morning when my son is grumbling then i report it to front desk again. This time round, problem rectified it within 30min. I'm really pleased with front office service standards but really found the room temperature unacceptable as it was summer time and outside temperature was about 36degree.