2015
Veldig bra 7,9
basert på 3295 anmeldelser

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Veldig bra



fra 3295 anmeldelser
  • Renslighet 7,7
  • Fasiliteter 7,7
  • Beliggenhet 8,8
  • Romkomfort/standard 7,9
  • Service 7,8
  • Valuta for pengene 7,5
  • Mat/middag 7,4
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Verifiserte anmeldelser

Reed fra USA
Småbarnsfamilie
Superior rom
Opphold på én natt i september 2016
Fell short of the mark
Traveled over 30 hours total from US to Cebu. Had stayed here previously and it was quite nice. Picked this hotel specifically because of the location close to the airport and we knew we would be tired. Here are the reasons we will not stay in this hotel ever again. 1. We booked the hotel room four months in advance and paid in advance. Requested late check in. However when we reached the hotel, the room type we requested was not available. Instead of a double bed, we got two single beds. We had planned to sleep with our one-year-old between us, but could not. Harder to keep the child on the bed if we could not be on each side of her on a larger bed. 2. When we asked why the room was not available, they told us it was our fault because we arrived so late. Well, we requested late arrival, and paid four months in advance, you would think they could hold the room for us. Instead, they blamed us for our late arrival (the one we notified them about). 3. In the room, the sheets were damp. It appeared that the room had not been air conditioned for days, and the sheets had absorbed a lot of humidity. At 2 in the morning, with a one year old baby, the last thing you want to do is wake up the child and have the sheets and bedding changed. It was a very uncomfortable sleep in the damp sheets. 4. The staff is usually dressed very professionally. However, on this trip, one of the women behind the counter had the normal Waterfront shirt on (looks very professional) but was wearing blue jeans! ??? Huh ??? Well, you lost a repeat customer forever. Was planning to use the hotel on our trip back to the US next month, but there are so many offerings in the area, we will find one that really wants our business.
Skrevet 28 september 2016

John fra Filippinene
Familie med store barn
Superior rom
Opphold på én natt i august 2016
waterfront is the best hotel
friendly staff, accesible
Skrevet 27 september 2016

Francis fra USA
Reiste alene
Superior rom
Opphold på 2 netter i september 2016
Convenient
Staff very professional
Skrevet 25 september 2016

christopher fra USA
Reiste alene
Superior rom
Opphold på én natt i mai 2016
Great hotel and staff
Good value for money!
Skrevet 25 september 2016

anthony fra Storbritannia
Reiste alene
Superior rom
Opphold på 13 netter i september 2016
Stay here every time I come to Cebu.
Staff so friendly and polite alway there to help And make my stay pleasurable
Skrevet 25 september 2016

Richmond fra Filippinene
Familie med store barn
Superior rom
Opphold på én natt i september 2016
Hotel lobby has certain smell
Hotel rooms lacks some stuff.. sofa chair does not have a foam, or either the foam is being repaired or misplace.. they should have just remove the chair..
Skrevet 24 september 2016

Sungsik fra Sør-Korea
Reiste alene
Superior rom
Opphold på én natt i juni 2016
airport casino hotel
just front of mactan airport, when you arrive late at airport, good to stay one day and enjoy casino
Skrevet 19 september 2016

joseph fra USA
Småbarnsfamilie
Deluxe suite
Opphold på én natt i september 2016
nice hotel. good breakfast buffet. gaurds are friendlier than the staff
DO NOT leave a towel on the bathroom floor. They charge you for doing that. Only p23 but that's just stupid. With "rules" like that I wont be staying here again
Skrevet 19 september 2016

Vivian fra Filippinene
Familie med store barn
Superior rom
Opphold på én natt i september 2016
Amazing Stay
Waterfront Mactan is truly fantastic! Location is very near at the airport. Its right across of the departure area. Staff are so friendly and helpful. The receptionist upgraded our room to executive suite when we have just booked the Superior room. Room is super clean and fabulous! We totally enjoyed our stay 😸 Will definitely go back and recommend this hotel to my friends👍
Skrevet 17 september 2016

Christina fra Kina
Par
Superior rom
Opphold på én natt i mars 2016
Great!
Very near the airport. Hotel is great.
Skrevet 16 september 2016


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