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Oyvind K.
Par
Norway,
10. juli 2012
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Flott hotell med god service
Kort avstand til alle fasiliteter
9
Vi hadde et flott opphold på dette hotellet. Kort avstand til twin towers, KL tower og Chinatown. Meget god service på hotellet, flott bassengområde og behagelige rom. Anbefales!
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Robert D.
Familie med store barn
Norway,
15. juli 2011
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Flott hotell, men det sto ikke på noe kart
7,7
Parken ved petrona towers må besøkes Og man bør også ta turen til china town for å se på livet der. Det store shopping sentret som ligger ved petronas towers har alle de største deigner merkene man kan tenke seg, veldig bra! Skal man opp i petronas towers må man bestille biletter noen dager i forveien, disse legges da vanligvis ut kl. 06 dagen før man skal opp. Besøk på akvariumet er vedrt et besøk, facinerende å se alt sjøliv fra innsiden av glass akvariet.
Tips om sightseeing/attraksjoner:
Petronas towers, akvariet, chinatown, parken
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James D.
Par
Australia,
18. juni 2013
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Beautiful hotel, great location, great luxury
Central location, big room/bathroom, luxurious
10
Had a very enjoyable stay at Royale Chulan
Beautiful hotel, very luxurious, clean, central location,
very friendly staff, fantastic buffet breakfast
Will stay here again & recommend to all my friends
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Osama K.
Par
United States of America,
12. juni 2013
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Bad staff - fair hotel
Closeness to shopping area
5,3
Poor staff, need to know some business mannar
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Soon H.
Foretningsreisende
Malaysia,
11. juni 2013
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Patchy service. Great value for money
Location, Large rooms and amazing bathroom, Price
8
Usually always stay at this hotel in KL because I can get a great deal on Agoda. Probably best 5 start hotel. However, the service can be patchy - this is especially apparent with the people who make up the rooms. There is always something not done e.g. missing face towels, missing foot towels, missing soaps, missing newspaper - everyday, they nearly always miss something. It's as if they don't follow the check list.
My most recent stay was however marred by lower than expected service
1.) Had a room where the AC wasn't really blowing cool air (the lobby was cooler than my room). Mentioned it to staff at front desk. Dont think they did anything except 'report it to maintenance'. I requested a room change the day after, which they were more than happy to do. They should have offered the room change in the first place in my personal opinion. And even when the room changed happen, they didnt offer to help me move my stuff...
2.) In the second room, the toilet light gave out. Took them about 2 days to change it. I didn't report it. Just wanted to see how responsive they were, the people that do up the rooms / maintenance team.
Staff are exceptionally polite at the hotel however.
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So I.
Foretningsreisende
Japan,
10. juni 2013
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best location
Location,price,atmosphere
8,3
Its my second time to stay at royale chulan hotel Bukit bintan.
Good atmosphere of Malay style architect .
Promotion price is very reasonable and affordable.
I definitely recommend you all this hotel.
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Erwin E.
Foretningsreisende
Indonesia,
9. juni 2013
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Helen R.
Reiste alene
United Kingdom,
9. juni 2013
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The hotel was good. I only stayed one night, the location is very central and I would definitely recommend it.
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Soon H.
Foretningsreisende
Malaysia,
8. juni 2013
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Great at the right price
Location, Large Rooms, Large Bathroom
8
Usually always stay at this hotel in KL because I can get a great deal on Agoda. However, the service can be patchy - this is especially apparent with the people who make up the rooms. There is always something not done e.g. missing face towels, missing foot towels, missing soaps, missing newspaper - everyday, they nearly always miss something. It's as if they don't follow the check list.
Place is about 5 minutes walk to Pavilion. That's the brilliant part and you can take the covered foot bridge to KLCC which is about another 10 minutes away.
Be careful of the executive taxi's (blue coloured) the hotel use. They do cost more than the normal taxis, but obviously the service is always 100% (as you pay about 3 times the normal rate). Advice if you want to use any taxis in KL is to download the phone app myteksi and hail a taxi that way. If you are going to the airport, book online the day before and get a flat rate otherwise the blue taxis will cost about 30%-50% more.
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Sulaiman A.
Foretningsreisende
Malaysia,
8. juni 2013
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A home away from home ... every comfort is there
location is ideal,good value for money and friendly and good ambience.
8,3
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