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Tilbake til hotellinfo

2015
Veldig bra 7,3
basert på 10864 anmeldelser

Nyeste kundeanmeldelser

Type reisende
Veldig bra



fra 10864 anmeldelser
  • Hotellforhold/renslighet 7,4
  • Fasiliteter 6,8
  • Beliggenhet 8,0
  • Romkomfort/standard 7,3
  • Ansattes arbeid 7,2
  • Verdi for pengene 7,4
  • Mat/middag 6,4

Chung L.
Hongkong
16 juni 2016
Not very good, such as some insect bite. Secondly, when checking out, the female staff cannot speak
Not very good, such as some insect bite. Secondly, when checking out, the female staff cannot speak normal English and cannot speak Cantonese, only Putonghua. While I submit the room key,.She checked around the paper when I use for check in purpose previously, I can see her face seems a little bit in difference, then she got my keys and ask I can leave . But I urge that she should give back my visa deposit slip. Then she present a slip and ask wether I have a signature over the slip. Then I discover that It is not my signature!!! Then I ask her senior to handle. Finally, the senior found out my visa deposit slip was attached to another room client. At last I can get back the slip and have to write " VOID" word on the slip, one ply to the hotel for reservation purpose, another ply for me to reserve. If I did not urge to get back the visa slip, I did not know what will happen, the female staff just ask me to leave. In fact she knows something must be done wrong. Very dangerous, insecure to me . Integrity is one of the key factor affecting the evaluation of hotel. Disappointed overall.

Yin L.
Singapore
13 juni 2016
Clean, spacious room
booked a room for 3 ended up realised it was a room for 2 plus an additional bed. Breakfast was provided for 2 and have to pay for the 3 pax. Hotel shuttle service was abit confusing. It has no specific pick up point at the ferry terminal and it doesn't really pick guests on time. Room was spacious and housekeeping was efficient. Location is good. Besides their own shuttle services, Starworld is just across the road where they have their own shuttle services. Will stay there again.

CHUA H.
Brunei Darussalam
10 juni 2016
Feedback
The hotel rate was reasonable

Aprilia K.
Indonesia
08 juni 2016
Good!!
Over all its okay.. clean.. just a fan in the bathroom not working well..

Yien W.
Hongkong
06 juni 2016
Room services quality is quite good
Room services quality is quite good but front desk ppl( especially check in side) is not helpful

ker G.
Malaysia
02 juni 2016
good location
this is the 2nd time i stay, their staff are very good and kind.

shengwei Y.
Taiwan
02 juni 2016
good
good

Loo W.
Malaysia
01 juni 2016
Far
No free taxi to tourists area

Joannie E.
Filippinene
30 mai 2016
excellent location
I stayed in this hotel with my mom and dad. it was a clean, nice and spacious room we got which is the Executive Room... there are complimentary drinks everyday, the room was cleaned and the front desk staff was very nice to assist us regarding the Ferry schedule. i had a great time staying in this hotel! i'd come back to MAcau and still choose to stay in this hotel soon! :-) Good Job!

amanda S.
Indonesia
30 mai 2016
Not friendly staff
The hotel is basically good and clean. But the recepcionist was not friendly at all. 😡